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All reviews washers and dryers front desk long stay an extended stay hotel month stay full size refrigerator rolling thunder rooms are great dulles town center check in was easy business trip dc area cleaning staff excellent stay great price abraham elaine
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Reviewed August 17, 2014

The hotel is really clean & well maintained. The staff are excellent. If you need anything, are have a problem, they fix it. The rooms are well stocked with anything that you would need. The location is great!

  • Stayed: July 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Thank Brenda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this reviewResponded August 19, 2014

Dear Brenda C,

Thank you for taking the time to post a comment about the service you received at out hotel! We know everyones time is so valuable!

We are so happy that our staff were able to assist you with all your needs and fixed any issues you may have had right away! It is our goal to serve you to the best of our ability!

We look forward to serving you again!

The Candlewood Suites Sterling Hotel Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 17, 2014

This is excellent hotel. There is everything what you want for a long stay. Gym, laundry, very good staff too. They are always care of clients. Always helpful,good mood. Ms. Brenda is one of hotel staff. She is amazing ! And pretty. You always want to come back there, because you always know that you feel like at home.

  • Stayed: August 2014, traveled on business
    • Value
    • Sleep Quality
    • Service
Thank Marius B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this reviewResponded August 19, 2014

Dear Marius B,

Thank you for your comments! We appreciate them all!. We are so happy to have our newest team member, Brenda, and delighted that she was able to make such an impact on you during your stay! We love that we are the ONLY hotel that offers FREE use of the washers and dryers for our guest! The amount of quarters you save can be used for something much more valuable!

We look forward to housing you during your future lodging needs in the area!

The Candlewood Suites Sterling Hotel Team.

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Reviewed August 16, 2014

My family and I stayed at this hotel by accident; my husband and I thought it was motel. I was very impressed with this hotel. The rooms had been recently renovated from what I heard from the manager her name was Laila and Rosa very professional ladies very helpful and friendly. My husband got sick in our way to New York and we did not know when to stay. To my surprise we also did not know this was part of the Holiday Inn family. My family and I never stayed in a extended stay hotel before we were expecting housekeeping service everyday and they do not provide it since we have to stay more then 7 days which i understand. We really appreciate all the help provided by the entire staff during our stay in DC. We are looking forward to come to this area again next spring for our family vacation.

  • Stayed: August 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank Alexandra J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this reviewResponded August 19, 2014

Dear Alexandra J,

Thank you for your kind comments! We are so happy that our Management Staff were able to assist you an your family during your stay.

Correct, we value our guests privacy, so we provide Housekeeping Service just once per week. However, fresh towels and sheets are always available.

The Candlewood Suites Sterling Hotel Team!

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Reviewed July 21, 2014

I stayed at this hotel for over 45 days and would like to thank the whole staff I particular Ms. Brenda Arevalo. Brenda went above and beyond her duties to assist me. Thank you so much for making everyday a joyful and comfortable.

Room Tip: Rooms far from the entrances are quieter.
  • Stayed: June 2014, traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank Andre W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this reviewResponded July 22, 2014

Dear Andre W,

Thank you for your terrific comments about our newest team member, Brenda! She has been a fantastic asset to our team and we are so pleased at the superior customer service she has been providing to all of our guests!

We look forward to assisting you with your travel needs in the future.

The Candlewood Suites Sterling Team.

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Reviewed July 9, 2014

Stayed there for the whole month of June & loved everything. Amazed by the hospitality & efficient services provided by the Hotel. All the people from hotel staff is brilliant especially Brenda, Saroun & Laila.

The only suggestion is to provide room service at least twice a week in case of longer stay.

Room Tip: I got the room on 3rd floor with the view of road & it was awesome.
  • Stayed: June 2014, traveled on business
    • Value
    • Sleep Quality
    • Service
Thank travelfreakd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SterlingHotelMgr1, Manager at Candlewood Suites Hotel Sterling, responded to this reviewResponded July 22, 2014

Dear Travelfreaked,

Thank you for taking the time to post a response on how you enjoyed our hotel and services. We take the most pride in our staff who go well above and beyond the call of service. We are defiantly the perfect choice for a months stay in Sterling. Our newly renovated Kitchens and Bathrooms provide a modern comfort and convenience that we are used to in our own homes!

We look forward to serving you again in the future!

The Candlewood Suites Sterling Team

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