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“The First Name Says it All - Hyatt”

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Hyatt Place Sterling/Dulles Airport-North
Ranked #9 of 16 Hotels in Sterling
Certificate of Excellence
Greenville, South Carolina
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“The First Name Says it All - Hyatt”
Reviewed October 25, 2010

The name Hyatt should say it all. This is an all around good hotel. Different than a typical Hyatt with the full restaurant they have a grill/snack bar type of operation. The rooms have always been super clean (I have stayed at this hotel 4 times) in the past eight weeks. The beds are great, SUPER-SIZED TV! A tip if you want to get out for a evening stroll try the shopping center with Safeway-CVS across Highway 7. They have a nice pond, fountain in a well landscaped area with a gazebo overlook.

  • Stayed October 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank contactjb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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396 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Farnborough, United Kingdom
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 16, 2010

I opted to stay here back in early Sept instead of paying the exhorbitant prices for the hotels in immediate vicinty of Dulles airport - I got it on Expedia for about half the price of those. The hotel is never going to become a cultural epicentre or make any particularly radical style statements, but the room was ... er ... roomy, clean and well appointed. The bath/ shower room would be spacious for a Hobbit but was a bit small for me; not a great problem for the short time I spent in it. I got a free movie package - worth about $20 - somehow, so had no complaints whatsoever. Nice selection of bongo movies on offer too; surprising for such a puritanical State.

Breakfast was the usual fayre for identikit hotels - nothing spectacular but you're not going to go hungry for a few hours afterward either. Their Breakfast Burrito saw me through 'til 8 o'clock that evening. They had Breakfast Tea and Earl Grey which, as an Englishman, I was mighty grateful for.

One reason that I absolutely, definitely would go to this hotel again is that it's a 2 minute walk (or a 3 minute drive. Yep, saw a generously proportioned couple do that ... lol! ) from a Sweetwater Tavern, which had great food, an excellent beer selection and some great folk at the bar.

  • Stayed September 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank deliciouscake247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janesville, Wisconsin
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 14, 2010

We booked it on a discount site and so we got our room for a good price - although we were visiting Washington, D.C. and it's about 40 minutes from the Whitehouse, we decided to stay here for the savings but boy were we surprised!
When we walked in, I didn't find the front desk right away because I thought I walked in the wrong door. The feel of the lobby is like a trendy cafe equipped with awesome looking baked goods and coffee. They have effectively removed the stuffy front desk in exchange for a dynamic multipurpose serving hostess. I think more hotels should follow their lead because check in felt much more personal much because of the atmosphere - the dynamo staff helped for that too,
The room (double) has a couch, a desk, a bar with fridge, and a separate vanity. The colors are warm and not bland and they even use actual granite for their counter-tops instead of Formica. Both my wife and my daughter were floored by the high quality of everything in the room.
The breakfast was an actual breakfast not like some of the skimpier included meals we've had. Bacon, eggs and pancakes - mmmm.
The fitness center is better than some - but not the best in the world - but I got a modest workout completed here with a good swim in the heated outdoor pool afterwards.
Let me finish this with this - I look for certain things in any hotel I get when I travel - this had them all. Location was the only downfall - but it had so much extra that I definitely recommend and would tell anyone to stay here.

  • Stayed August 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodland, Washington
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 13, 2010

This hotel was way exceeding my expectations.
-Courteous staffs
Greeted by a very pleasant staff after 5-6 hours travel on check -in date. Very helpful. Try to accomodate as much as possible.
-Excellent morning buffett provided
Seattle's Best coffee, several types of begals, juices, milks(whole, 2%, skim), fruits,
yogiruts, cereals( 6-7 different), all kinds of spreads etc. At nice and cozy modern eating area.
-Clean
In and out.
-Convinient
Just a block from major road(Leesburg Highway) in business or tech center complex.
-Free Wall Street on request
-Very nicely, practicaly designed rooms.
-Outside pool is very clean even thogh we didn't use
-Nice fitness center.
Running machine has hooked up with Direct TV.
-At Business center you could print boarding pass.
Shuttle service was very nice,too.
Indeed way better than I expected.

  • Stayed August 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank woody301
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfax, VA
Level 4 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed May 15, 2010

We decided to give this hotel a shot, since he had a few hiccups at the Hyatt Place Herndon East.

We requested a high floor, corner room on our reservation. As a Gold Passport Platinum member, that's usually not asking for too much. When we checked in on the Kiosk in the lobby, we had a room on the 3rd floor (out of the 5/6). Alright, middle floor's not bad. We were tired from our flight and ready to get some sleep.

When I put the key in the door, there was a "do not disturb" placard out. I figured maybe housekeeping forgot to remove the card. I knocked on the door before inserting my key into the card reader. The green light flashed, and I entered slowly as to not disturb anyone if someone WAS actually in the room. We were greeted by an unmade bed, newspaper strolled across the room, dirty towels everywhere--oh and a condom on the floor.

My guess is that housekeeping signed off the room when they hadn't actually cleaned the room. Maybe to meet a metric or something? Not for sure, just guessing.

We went back to the desk, explained that the room was dirty. The hostess didn't care that we were Platinum members, never apologized, and practically threw the new room key at us for a room that was now no longer a high or medium floor.

Breakfast in the morning (ends at 9:30) wasn't as good as the one we had over at the HP Herndon East..but featured the same selection. Except, the Gallery Hostess weren't restocking the food items (bagels, english muffins, toast, fruit, juices) and instead sitting around the bar area chatting.

One of the manager's did take off 50% of the price of our hotel room as an offer of compensation, which I thought was acceptable.

Never the less, the Herndon Hyatt Place East does offer a superior service to this location.

  • Stayed May 2010, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank NuTTeRz911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morgantown, West Virginia
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 10, 2010

I stayed here while attending a class at the nearby George Washington University campus. As this appeared to be the only hotel in the immediate vicinity I expected the worst but was very pleasantly surprised. The room was very nice and included a coffeemaker, fridge, small seating area and a 40" LCD TV. The free continental breakfast was fairly high quality, with fresh fruit, muffins and bagels, and several kinds of cereal. Wifi access is free.

If you have business in Sterling or nearby areas, or are looking for a place to stay prior to flying out of Dulles, this is a good place to start, and the Dulles Town Centre is nearby if you feel like shopping.

The hotel is quite far from DC - the nearest Metro station is West Falls Church, about a 20-minute drive away. If you are looking for a place to stay while sightseeing, look elsewhere!

  • Stayed January 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kwiggin27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winchester, Virginia
Level 6 Contributor
75 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed January 3, 2010

We're just wrapping up a 3 night stay at the Hyatt Place in Sterling as I sit down to write this review. All in all it was a good stay....nothing spectacular about this hotel, but very solid. We picked this hotel to get away for a few days for New Year's.

Pros:
- Check in was a breeze, we just walked in, slide our credit card thru the self check in and it spit out our room keys and which room we were in
- Hotel is very quiet, it almost sounded like we were the only guests
- Nice big TV, 42" HD TV.
- Plenty of space, nice desk, a couch, a small wet bar
- Hotel is in a good location. There is a 20 screen movie theater almost within walking distance, plenty of restaurants, and also shopping within minutes.
- Excellent FAST internet. Couldn't be more happy with the wireless internet here, it was top notch.
- Ample Parking and also well lit.

Cons:
- Limited channels on the TV. Plus NBC and Fox didn't work until the final night (probably not a big deal to most, but it was cold during our 3 days here so we stayed in a lot)
- Not a fan of the bathroom. Namely the sink being located outside the actual the bathroom right in front of the bed.
- Bed was just OK. I saw some reviews on here that the bed was great but I didn't experience it...could've been softer.


So all in all we would stay here again. Solid hotel for a decent price.

  • Stayed January 2010, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank banjo60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Sterling/Dulles Airport-North

Property: Hyatt Place Sterling/Dulles Airport-North
Address: 21481 Ridgetop Cir, Sterling, VA 20166-6507
Location: United States > Virginia > Loudoun County > Sterling
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Sterling
#9 Business Hotel in Sterling
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Sterling/Dulles Airport-North 3*
Number of rooms: 134
Official Description (provided by the hotel):
Experience the innovative hospitality of Hyatt Place Sterling/Dulles Airport-North, the recipient of the 2014 and 2015 TripAdvisor Certificate of Excellence for customer service. Additionally, Hyatt Place was just ranked top upscale hotels for customer service by J.D. Power. Our Sterling, VA hotel offers inviting spaces to relax and work, with free Wi-Fi, a.m. Kitchen Skillet™ breakfast and shuttle service to Dulles Airport and local destinations within 5 miles radius. Enjoy shopping and dining at Dulles Town Center Mall, Leesburg Corner Premium Outlets and One Loudoun, all minutes away. Our casually chic hotel also offers a prime Dulles Airport location for business and leisure travelers. We offer intimate meeting and event spaces near major companies, including Lockheed Martin, NTSB, Northrop Grumman, DHL, Raytheon, Neustar, AOL, Verizon, and VISA. Students visiting the DC area will appreciate being close to Northern Virginia Community College, The Art Institute of Washington Northern Virginia, George Washington University and Strayer University. Relax after a long flight or drive in one of the 134 spacious guest rooms at our Hyatt Place hotel near Dulles Airport offering plush Hyatt Grand Bedding, Free Wi-Fi, media center and ergonomic desk, Cozy Corner sofa-sleeper, 42” inch HDTVs, contemporary decor and a relaxing environment. We feature onsite facilities for our guests’ convenience including a 24/7 fitness center with modern exercise equipment, seasonal outdoor pool, and three meeting rooms with a combined 1,600 sq. ft., ideal for social or business events. ... more   less 
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Also Known As:
Hyatt Place Sterling/Dulles Airport-North Hotel Sterling
Hyatt Place Hotel Sterling
Hyatt Sterling
Sterling Hyatt

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