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“BEST WESTERN Dulles Airport Inn” 4 of 5 stars
Review of BEST WESTERN Dulles Airport Inn

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BEST WESTERN Dulles Airport Inn
Ranked #4 of 16 Hotels in Sterling
Certificate of Excellence
GreenLeadersGold level
Stanfield, Oregon
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“BEST WESTERN Dulles Airport Inn”
4 of 5 stars Reviewed September 9, 2013

We stayed here while attending a conference next door. There were some minor repairs needed in the room, and I love a soft bed, which is a hit and miss everywhere one stays - at this price range. Other than a few things, we had a wonderful stay, and would stay here again. The complimentary breakfast is always a blessed money saver, and coffee w/creamers. The staff was great!

  • Stayed September 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank wadeh42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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504 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (53)
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  • Danish first
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English first
Dulles, United States
1 review
5 of 5 stars Reviewed September 9, 2013

This hotel exceeded my expectations and provided excellent value for money - amenities inside the room look very new and all work perfectly inside the room and cleanliness was very satisfactory which is of paramount importance to me.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank Man Sum Adrian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Treviso
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 4, 2013

I was traveling with my family and we did need a place close to the airport. The Hotel was the right choice even if we didn't find a very clean room but we found a very good service. Very good breakfast with good quality food. We will come in future.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Guglielmo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnDulles, Manager at BEST WESTERN Dulles Airport Inn, responded to this review, September 16, 2013
Dear Guglielmo,

Thank you for your feedback regarding your recent stay with us. We take great pride in our service and our product and I’m happy to hear that our staff took such good care of you. I have addressed your cleanliness concerns with our Executive Housekeeper and she will be doing more thorough inspections of each room before we sell them. There will be re-training done for our housekeeping staff, as well to ensure that our rooms are spotless! Please consider staying with us again if your travels bring you back to this area. I would love the opportunity to make your next stay perfect! Thank you!

Marisol Rodriguez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, Massachusetts
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed September 3, 2013

A quiet, clean and comfortable hotel four miles from Dulles Airport with a free shuttle to the airport. The staff are courteous and the free fitness room an added bonus for a before-flight workout. I'll stay here again next time I have to fly in and out of Dulles.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Beth G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
136 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed August 27, 2013 via mobile

We stayed for two nights, we had a very early flight from Dulles. We caught the shuttle and had no issues. The rooms are a good size, clean and tidy. The girl at reception was fantastic, able to answer all my questions and very helpful indeed. Can highly recommend

  • Stayed August 2013
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank badbloke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annapolis, Maryland
Level Contributor
132 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed August 20, 2013

Stayed one night prior to an early morning flight and left our car there until we returned a week later. The rooms were clean and the prices reasonable. Didn't get a chance to try the free breakfast due to an early flight.

If flying out of Dulles again would definately consider staying as part of a park and fly deal here.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank ASHMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWestern D, General Manager at BEST WESTERN Dulles Airport Inn, responded to this review, August 28, 2013
Dear ASHMD,

Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Best regards,

Sincerely,
Marisol Rodriguez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 8, 2013

I had to stay here because everything else was booked. Let me say that this hotel is really not bad at all! I thought it would be because it's set up more like a motel, but i had no problem with bugs or safety, just a bit of a privacy issue, but that is to be expected. The breakfast was average free fare but better than other hotels on the level that I have been to in the area. I wasn't tooo happy about having to go all the way to the lobby to get ice AND having to carry it back in a plastic grocery bag because the front desk "never has ice bags", but...um...ok. Love the breakfast woman...she is no business and cleeeeeean. Thanks for the stay!

  • Stayed August 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Raquel F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Dulles Airport Inn

Property: BEST WESTERN Dulles Airport Inn
Address: 45440 Holiday Dr, Sterling, VA 20166-9411
Phone Number:
Location: United States > Virginia > Loudoun County > Sterling
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Sterling
#4 Green Hotel in Sterling
#10 Family Hotel in Sterling
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Dulles Airport Inn 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
The Best Western Inn Dulles Airport provides lodging near Dulles Airport and Dulles Town Center. This Dulles Airport hotel is conveniently located near area attractions, such as Chantilly Dulles Expo Center, Wolf Trap Center for the Performing Arts and the National Air and Space Museum Steven F. Udvar-Hazy Center. ... more   less 
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Also Known As:
Best Western Dulles Airport Hotel Sterling
Hampton Inn Dulles
Dulles Best Western

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