I purchased two rooms and requested adjoining rooms at the reservation. The front desk did not have any and the girls was not very friendly. We actually were just going to cancel our reservation but they got us two rooms next door to each other. We travel with a small dog that has traveled his entire life, so we have stayed at many pet friendly hotels. I picked this hotel because it had a 20. a night fee per pet and we only needed two rooms for one night. Big mistake!!! The pet friendly room smelled bad when we arrived, but the carpets were wet so we left for dinner to let them dry. We returned to a room the smelled even worse, it REAKED of cat urine:-( A very strong musty disgusting smell. My husband went to the front and they gave us a can of Lysol neutra air freshner. I was nauseas from the smell all night and could not sleep, I had to keep spraying the air fresher all night so my 5& 6 year old daughters could sleep. Do yourself a favor and stay at the mariott which only cost about 10.00 more per night. I usually stay at there properties but I did not want to pay the 100. pet fee. Which is a total cost per stay that is usually a great deal but not on a one day trip or so I thought. After I was given the air fresher as this hotels solution to this disgusting odor I would of gladly paid the extra 80.00 pet deposit. Truly the worst place I have stayed at. I will never stay here again and would not recommend this place to anyone. They had a chance to resolve our issue and did not. They should of moved us to another room not given us a can of air fresher! So tacky and it just shows you what you can expect if you have an issue here.
- Official Description (provided by the hotel):
- The Best Western Inn Dulles Airport provides lodging near Dulles Airport and Dulles Town Center. This Dulles Airport hotel is conveniently located near area attractions, such as Chantilly Dulles Expo Center, Wolf Trap Center for the Performing Arts and the National Air and Space Museum Steven F. Udvar-Hazy Center. ... more less
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- Also Known As:
- Best Western Dulles Airport Hotel Sterling
- Hampton Inn Dulles
- Dulles Best Western