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“Food OK - Service mediocre, as usual”
Review of IHOP

IHOP
Ranked #151 of 244 Restaurants in Sterling
More restaurant details
Restaurant details
Good for: Large groups, Families with children
Dining options: Dinner, Lunch, Brunch, Breakfast, Seating, Takeout, Waitstaff, Wheelchair Accessible
Sterling, Virginia
Level Contributor
11 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Food OK - Service mediocre, as usual”
Reviewed October 31, 2011

This IHOP seems to have great difficulty retaining quality employees. While we do not visit often, we can expect mixed results with the service staff. On the last occasion, this past Tuesday, we were promptly seated at an unprepared table with syrup dripped in numerous places and no utensils, although at least ten other fully prepared tables were available. Eventually (about 12 minutes), a server came by and provided menus and untensilsand took our beverage orders. When she finally reappeared to clean the table and take our food orders, the outcome was two identical services even though we ordered soomething different. Rather than argue and have the food get cold we ate what we wanted and forgot the rest. She did have the correct orders on the reciept.

On rare occasions we actually get a server who shows some interest in delivering the correct food and is cordial. That however, is the exception.
iHOP
46931 Cedar Lake Plz
Sterling, VA 20164-8653
(703) 421-5784

  • Visited October 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank david d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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23 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Any
English first

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