My husband and I stayed here for one night, in between our flight back to the U.S. from Europe and our flight home. We chose it because we are Hilton Honors members, and they offered a free airport shuttle.
On the plus side, the hotel was very clean, our room was nice, bed was comfortable, room service was remarkable delicious, and they offer shuttle service anywhere within a mile or so of the hotel so they offered to take us to the nearby mall if we wanted (though we didn't take them up on this offer).
Our 8 hour flight arrived at Dulles on time, and we got through customs in about 30 minutes. We were looking forward to taking the shuttle to the hotel, quickly checking in, and resting--we were both exhausted! Unfortunately, we found that this hotel prioritizes flight crews over ordinary guests, and we had to wait for 30 minutes in parked shuttle at the airport for 2 full flight crews to arrive. Once at the hotel, the flight crews all got their room assignments and rooms keys first--even though we were the first people on the shuttle! They did offer us extra cookies, and some courtesy "honors points", but next time we'll likely pick another property that doesn't show such a huge differentiation between non-airline guests and flight crews.
Last thing to note--this may be the case with all airports near Dulles, I can't say--but this hotel feels far from the airport to be an 'airport' hotel. Definitely over 5 miles away--which may not seem like much, but If your shuttle hits rush hour on the freeway in between the hotel and the airport, it can take awhile to get there.
- Official Description (provided by the hotel):
- Welcome to the DoubleTree by Hilton Hotel Sterling - Dulles Airport. Located 10 minutes from Washington Dulles International Airport (IAD), our hotel near Dulles airport offers a 24-hour, complimentary airport shuttle service. Enjoy a convenient location near Dulles Town Center shopping mall, Dulles Sportsplex and Dulles Golf Center. Set on the Dulles Technology Corridor, our hotel is within minutes of leading corporations including Orbital, Raytheon, Verizon, Rockwell Collins and Harris Corporation. Students will enjoy our proximity to the Virginia campus of George Washington University. Enjoy a warm welcome at this Sterling hotel with our freshly baked chocolate chip cookie. Retreat to one of our 171 guest rooms boasting complimentary wired or wireless internet access. Our IAD hotel offers a relaxing base for exploring or working in Virginia. Unwind with drinks and dine on hearty cuisine at the restaurant and bar. Stay active at the fitness center and indoor pool or whirlpool spa. Connect with the office using our complimentary 24-hour business center. Take advantage of this hotel's location near the airport and 5, 000 sq. ft. of event space for business meetings, functions and weddings. Our hotel event space features an elegant ballroom, outdoor patio and the latest in A/V equipment. ... more less
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