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“Excellent value, nice rooms, friendly staff” 5 of 5 bubbles
Review of Country Inn & Suites By Carlson, Washington Dulles International Airport

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Country Inn & Suites By Carlson, Washington Dulles International Airport
Ranked #6 of 16 Hotels in Sterling
Certificate of Excellence
Los Angeles
Level Contributor
74 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Excellent value, nice rooms, friendly staff”
5 of 5 bubbles Reviewed September 25, 2013

I stayed here primarily because they had a good price, good location and free airport shuttle. I was pleasantly surprised. I stayed two times. The first visit in a standard room, which was large, clean, and quiet. My second stay was in a suite, which was great. I'll certainly stay again should I be in the area. I didn't have the breakfast either time so I really can't rate that.

  • Stayed September 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ken M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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381 reviews from our community

Traveler rating
    214
    114
    27
    14
    12
See reviews for
115
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Barrie, Canada
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed September 23, 2013

We stayed at this hotel for 5 days while visiting Washington DC and area. This hotel is cozy and intimate, however the breakfast area is very small for the amount of people we encountered. It was a little chaotic and tight. The free breakfast is always a bonus for our family and everyone found something to eat. The rooms were clean, could do with a little more dusting, but wasn't too bad. We had ants in our first room, and they got into everything, the front desk tried to help with some remedies, and promised to move us to another room the next day, which they did and all worked out fine. The children were a little disappointed for the lack of a pool, a mistake on my part :-) We did not use the airport shuttle. We used a metro while in the area, so from the hotel to metro was about 12 miles, traffic on the roads was an inconvenience, but we were prepared for this.
Kids really liked the fresh baked cookies and apples in the lobby. Staff was very pleasant and courteous. I would recommend this hotel to all types of travelers. It is close to the highway, The Air and Space Museum, Va, Dulles Airport, Shopping, and more. Overall it was a good experience minus the pool. :-)

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Amula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Genoa, Italy
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 bubbles Reviewed September 20, 2013

Stayed at The Country Inn & Suites in early 2012. Arranged for my reservation through Expedia.com and paid for my one night's stay in full. A few months later, a second charge appeared on my credit card for one night's stay. I called Country Inn & Suites and following some investigative work from their side, they realized they had made a mistake in charging me a second time and removed the erroneous charge. A year later, my credit card has been arbitrarily charged yet again for the same amount, even though I paid in full what I owed for my original stay back in 2012 and I have NEVER stayed at the hotel since then! Been through hell and back trying to sort this issue out with promises and assurances from management that my credit card will be refunded for the erroneous charge. It's been 3 weeks since the charged appeared on my credit card, and still no refund. Worst of all is that Country Inn & Suites tried to pin the mistake on me claiming that the random charge came about because I made my booking through Expedia and that Country Inn never received it's money from them. I still don't understand how this is my fault and why I am being held liable for a miscommunication between Country Inn and Expedia. Long story short, if you are going to stay here, make sure you don't book through a third party such as Expedia or Travelocity. That will just throw them off and result in random charges appearing on your card for years to come.

  • Stayed October 2012, traveled solo
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Globetrotter810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlson Hotels C, online customer support at Country Inn & Suites By Carlson, Washington Dulles International Airport, responded to this review, September 29, 2013
We appreciate you bringing this matter to our attention. We understand the inconvenience an unexpected charge can cause. Please contact Corporate Customer Care if you require additional assistance in this matter.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed September 19, 2013

After a 15 hour flight with 2 year old twins, was very convenient. Free pick up and drop off at the airport around 15mins.A special thanks to a very honest driver. Suite comfortable for two adult and two children What you would expect from the Radisson Group. Staff very pleasant. A quite location,with a Gas station (for those small needs) and Burger King on your doorstep.

Location, A 45 min bus ride to the centre L' Infant Plaza - from which all major attractions within walking distance

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Graham Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vantaa, Finland
Level Contributor
86 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed August 25, 2013

We spend two nights here before flying back to home. Hotel was nice and the studio room was suitable size for us. The room was clean and also the bathroom was fine. In the bathroom I wondered what might be the reason for the sink to look old and cracked also the bathtub was not quite sparkling. You can hear some noises from other rooms especially in the bathroom. The airplane noise was not too bad. There was little more variation on the breakfast buffet, but we are not used to gravy and biscuits :)

There is quite a few restaurants with little drive away and also some sightseeing possibilities. We tried to visit The Marshall House in Leesburg, but it is open only weekends, but the town is nice and the country side around it is beautiful.We did some shopping in two outlet malls.

Stayed August 2013, traveled as a couple
Helpful?
Thank Kimulus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pasadena
Level Contributor
114 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed August 19, 2013

Better than most in offering 14 day park and ride for more than reasonable room tariff. Our room CLEAN, QUIET, AND COMFY. More than adequate breakfast. Ten minute shuttle ride to Dulles and prompt pick up on return. Staff especially friendly Ruth at front desk and driver Maria in particular.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CalinCa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Collins, Colorado
Level Contributor
82 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed August 16, 2013

We had a long layover in DC and did not want to spend the night in the airport so we booked a room here. Shortly after landing we called the hotel and their shuttle was waiting for us by the time we made it to the curb. The driver was friendly and professional.

It was late and we were tired so thankfully they made check in fast and easy. Before we knew it we were in our clean and comfortable room catching up on emails before sleeping.

Our flight was very early but the great breakfast they offer was already being brought out. I don't expect much from free breakfasts at hotels but this property really delivered what I would call a "real breakfast." Lots of choices of various foods and drinks in a comfortable room with plenty of seating.

Then right on time the hotel's airport shuttle left to deliver us to our exact departure gate. All in all a perfect stay at a great hotel.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Daryle D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Washington Dulles International Airport

Property: Country Inn & Suites By Carlson, Washington Dulles International Airport
Address: 45620 Falke Plz, Sterling, VA 20166-9479
Phone Number:
Location: United States > Virginia > Loudoun County > Sterling
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Sterling
#5 Romantic Hotel in Sterling
#5 Family Hotel in Sterling
Price Range (Based on Average Rates): $
Hotel Class:3 star — Country Inn & Suites By Carlson, Washington Dulles International Airport 3*
Number of rooms: 59
Reservation Options:
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Also Known As:
Country Inn And Suites Washington-Dulles Int`l. Airport
Country Inn & Suites Washington-Dulles Int`l. Airport Hotel Sterling
Country Inn Sterling
Sterling Country Inn

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