My stay at this hotel in 2009 was much better. It's no longer up to Marriott standards, especially the housekeeping. Apparently daily housekeeping is a thing of the past. During my 7 night stay, housekeeping came to my room three times. The sheets and towels were changed only once and the bed made twice. I don't think the counters or tables were wiped down or the room vacuumed. Housekeeping didn't unload the dishwasher or remember to leave detergent. It felt like a cheap hotel and Marriott is usually very nice. Having clean sheets and towels, and the garbage pickup up daily is something I thought I could count on with Marriott. The management seemed defensive when I brought my concerns to their attention. Like several other guests, I had problems with the key cards and had to get them reactivated every other day. I love Marriott, however, my next stay will be elsewhere.
- Official Description (provided by the hotel):
- Feel at home while staying at our newly remodeled pet-friendly Hawthorn Suites by Wyndham Sterling Dulles hotel. Located in the heart of the Cascades / Dulles area, our suites are perfect for both business travelers and families seeking extended accommodations. Our hotel is a short drive from Washington Dulles International Airport, and close to businesses like Raytheon and Harris Corporation, as well as the Potomac Falls Commerce Center, Loudoun Tech Center and Northern Virginia Community College. Each of our efficiency, one- and two-bedroom suites is equipped with an ergonomic work area, comfortable seating, and fully equipped kitchen for ultimate comfort and convenience. Each morning, delight in our ample free hot and cold breakfast buffet, and when the mood strikes, enjoy our outdoor dining area, ideal for barbecues and informal gatherings. Other must-have amenities at our Sterling hotel include laundry facilities, business center, fitness center, free Wi-Fi Internet access and free large-vehicle parking. ... more less
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