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“Oasis” 5 of 5 stars
Review of TownePlace Suites Dulles Airport

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TownePlace Suites Dulles Airport
Ranked #13 of 16 Hotels in Sterling
Certificate of Excellence
new york ny
Level Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Oasis”
5 of 5 stars Reviewed August 18, 2014

What sep this hotel from other hotels is the outstanding personal service they provide. From the moment you arrive Jackie, Bushra, and Nick make you feel like home. Hotel is typical Towneplace Suites but with BBQ area instead of pool. When in the area give them a try and you will leave with a smile. P.S. look for Mario he is Mr fix it

  • Stayed August 2014, traveled on business
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank scott m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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89 reviews from our community

Traveler rating
    52
    19
    10
    4
    4
See reviews for
18
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Hartsville, SC
Level Contributor
199 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 284 helpful votes
5 of 5 stars Reviewed August 14, 2014

I missed a late-night connection and needed a hotel in a pinch. I was very frustrated by the circumstances which led to this necessity, but luckily I discovered the TownePlace Suites. Using the complimentary airport shuttle, I arrived at the hotel very quickly. I was greeted in the most professional of manners and treated with a great deal of respect. The desk attendant was very kind, and helped change my negative attitude immediately. It's very difficult to have a frown when someone is genuinely being nice, courteous and professional.

The room was very clean and the amenities were appropriate for this type of hotel. I was pleased with the overall layout of the room, the number of receptacles for charging electronic devices and the temperature when I entered.

The breakfast was a typical continental breakfast, but with an added favorite of warmed french toast. I liked that extra touch.

I would highly recommend this hotel. If I get stuck in a similar situation again, I will definitely return to the TownePlace Suites.

  • Stayed August 2014, traveled on business
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Mark R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
82 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed July 12, 2014

I have stayed more than 6 times at this hotel. The last time, I had a problem with my reservation koz I wanted to redeem my points when the hotel was fully booked. The GM, Mr. David, solved my problem in less than 40 minutes! I know how headache this can be & not all Gms do the same thing. I was so impressed by his professionalism, his leadership & his patience. He gets involved with all departments at this hotel, he even provides smokers at the terrace with ashtrays & opens the door to guests! He hooked me up forever along with all new comers. This hotel is getting very popular due to the staff. They are among the best. Thank you all & congratulations, Best Western to have such a special & elegant inside out GM.

  • Stayed May 2014, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Service
Helpful?
1 Thank zalfa A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathedral City, California
Level Contributor
69 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed June 30, 2014

Nice hotel especially for longer stays. Close to Dulles airport. Very friendly and helpful staff, who routinely go out of their way to help. Reliable and speedy Wi-Fi, Breakfast was rather bare bones but the coffee was decent.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank stephensmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
108 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed June 27, 2014

Place is cosy and homely. Front desk greets you with a friendly smile and is very helpful. The suites are big and roomy and well equipped. Great for family or group travel. Will definitely come back to stay.

Room Tip: Ask for a room near the lift.
See more room tips
  • Stayed June 2014, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Andrew998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omaha, Nebraska
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 11, 2014

This hotel is minutes from the Airport. There is a shuttle which is suppose to run every 15 minutes (this is also my only complaint about the hotel, there were days I waited well over 45 minutes and one day I took a taxi to the Hotel after waiting 45 minutes) I must also add I was working at the Airport so daily I needed a ride to and from the Airport to the Hotel. I was in a standard room which had everything I could have needed. The kitchen area was great! There was great water pressure in the shower and even a mini walk-in closet. The staff was wonderful and Miss Brenda is the sweetest!! There is not much around the Hotel but there is a shuttle that will run you to near-by resturants and stores. My day started very early, well before the breakfast is schedules to start, but they always tried to have items out for us. The wi-fi worked well and it was easy to connect, never an issue with the wi-fi. Over-all this is an awesome hotel!

Room Tip: I was in room 220 which was in the building across the way from the main building (theres 2 building...
See more room tips
Green Features: I believe that they will only replace the bedding once a week and as typical only offer fresh towels if you place them on the floor instead of hanging them up.
  • Stayed June 2014, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank unchie12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naperville, Illinois
Level Contributor
520 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
4 of 5 stars Reviewed May 26, 2014

We had a very nice stay here. The staff was friendly and the breakfast more than met our needs. The room was clean, well accommodated, and had a small kitchen. Was the right price and would stay here again no problem.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank mja1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Dulles Airport

Property: TownePlace Suites Dulles Airport
Address: 22744 Holiday Park Drive, Sterling, VA 20166 (Formerly TownePlace Suites Washington Dulles Airport)
Location: United States > Virginia > Loudoun County > Sterling
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Sterling
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — TownePlace Suites Dulles Airport 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
Welcome to the TownePlace Suites by Marriott Dulles Airport! Located within 4 miles of the Washington Dulles International Airport, the TownePlace Suites Dulles Airport offers a convenient commute for out of town guests. Our all-suite extended stay hotel offers all of the amenities to make you feel at home including, spacious living areas, flexible floor plans, free parking, complimentary Wifi, full kitchens with utensils and dishware, Free hot breakfast, and much more. TownePlace Suites Dulles Airport also offers complimentary shuttle service to the Dulles International Airport and to other local attractions. Ask front desk for shuttle details. Whether you are staying for business or pleasure our Dulles Airport hotel will be sure to meet your travel needs. ... more   less 
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Also Known As:
Towneplace Suites Washington Dulles Airport Hotel Sterling
Towneplace Suites Sterling

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