I registered for my room about 10:30 AM, but didn't actually go to the room until 11:30 PM. Didn't thing there was a need to with a fairly well-recommended hotel. I got to the room, and look at the photos! Mold on the ceiling, walls, chairs, even the luggage rack. I tried to call the front desk, but the room phone was dead. I called by cell phone and was told that the hotel was full but I could check out and go half a mile up the road to their "sister hotel" for the night. A fairly inadequate gesture considering it's midnight.
Additionally, there were three wake-you-up trains overnight. So loud that the air conditioner didn't drown out their noise. Yes, I was warned that I was on the "train side", but when I asked how often and how bad, I just got a senseless shrug from the desk agent. I had to initial that I was informed of the train, but I'd call it "uninformed consent" due to the shrug!
I'm amazed that this hotel has so many good ratings!
- Official Description (provided by the hotel):
- This Best Western in conveniently located just off I-81 at exit 222. We are minutes from Staunton and a short drive to Harrisonburg, Charlottesville and the surround area. We offer a deluxe free breakfast and many dining options to choose from. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Staunton Hotel Staunton
- Staunton Best Western