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“A very nice hotel with great employees”

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Stonewall Jackson Hotel and Conference Center
Ranked #2 of 15 Hotels in Staunton
Certificate of Excellence
Houston, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“A very nice hotel with great employees”
Reviewed June 29, 2013

We truly enjoyed our stay at the Stonewall Jackson Hotel. It is perfectly situated in downtown Staunton within walking distance of numerous places to eat and right next door to Blackfriars Playhouse. The personnel in the hotel were very helpful and ready to do whatever they could to make our visit more enjoyable. The hotel, itself, was well-appointed and clean. The beds and the pillows were comfortable. Warning: Every place we ate at had really good food and, to top it all off, the sweet tea was always excellent.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Catherine O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,161 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (258)
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English first
Williamsburg, Virginia
Level Contributor
73 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed June 29, 2013

We go every year and stay here because of it's location, the friendliness of staff, the quiet rooms, and the discounts we receive as returning guests. We use this hotel as the basis for exploring the valley and we always go to a play at the theater next door. The hotel is a bit quirky with the shape of the rooms and the elevator switches to get to your car.

Room Tip: Recommend staying on the top floor away from the elevator
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  • Stayed March 2013, traveled with family
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Helpful?
Thank Charles M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte Court House, Virginia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 24, 2013

I love this hotel. When you walk in the lobby it is very elegant, but the staff treat you as family. If you have stayed before, they remember you by name and welcome you back. They are always checking to see if there is anything you need. Clean rooms and bathrooms. Great food and good, friendly staff. I was here for a business trip and the meeting facilities are wonderful. The beverages and snacks provided during the all-day long conference were great.

  • Stayed June 2013, traveled on business
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    • Cleanliness
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Helpful?
Thank RoseMarie22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
5 reviews
Reviewed June 23, 2013

Pretty, clean, excellent staff, great location, attention to detail, couldn't want anything more! The front desk staff made great eating recommendations, helped us find a spoon to take medicine in the middle of the night, and the waitress in the bar remembered which wine I ordered from the night before. We will come back!

Room Tip: We had a double bed room in new side at end of the hall and it was roomy enough and quiet enough tha...
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Lisa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond
Level Contributor
3 reviews
Reviewed June 21, 2013

This historic hotel has all the modern amenities to host events both large and small. It is also a great place for a weekend getaway. The facilities are clean and modern while sitting in a very beautiful and historic setting. It is located right downtown and you can walk to dozens of shops and great places to eat. This is the place to stay when visiting Staunton.

Room Tip: If you have a large family or on a business trip ask for the newer rooms. For a romantic couple, ge...
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 14, 2013

Five of my friends and I booked the Stonewall Jackson Hotel on the American Shakespeare Center package. The hotel package was an exceptional value. The hotel is in walking
distance of restaurants and the theatre. The hotel staff was friendly and accommodating.
The buffet breakfast was delicious. We were very pleased with our entire experience.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MaryKay49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blacksburg, Virginia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 14, 2013

The Stonewall Jackson is my first choice for lodging in Staunton. I stay here about 6 times a year, for anywhere from one to three nights. Service is very friendly and personalized. Some of the front desk staff recognize me and greet me by name whenever I walk through the lobby. I've stayed in rooms in both the old and the new section of the hotel. The old section is a little a quirky; when renovating to add private bathrooms, they left closet alcoves with windows that are quite charming and a nice change from the usual closets in hotels which are too dark to find your shoes. Furniture placement in some of these rooms is a little awkward, with the desk immediately outside the bathroom door, so anyone sitting there has to get up to let you into the bathroom. Still, it's nice to have a desk to work at. Rooms in the old section are smaller, accommodating only one bed. Rooms in the new section are larger, with two beds. Beds and bedding are very comfortable, lighting is good. Wireless internet service is sometimes slow or may drop your connection. I've held one business meeting at the hotel, and the sales and catering staff were extremely helpful--everything was handled exactly as we requested, billing was quick and accurate. The hotel has a restaurant only open for breakfast and a bar which also serves a limited menu for dinner. Service can be a little slow in the bar if they are busy. The hotel has an exercise room and pool which are nice, but which I rarely use. Parking is in the attached parking garage for a reasonable $4 per night. On weekends, you can also park in nearby public lots for free. There are lots of options within a block or two for breakfast, lunch, and dinner, plus the American Shakespeare Center's Blackfriars Theatre is right next door. To sum up: rooms are very comfortable, service is excellent, location is excellent.

Room Tip: For a secluded, quieter room, with fewer people walking past your door, ask for one in front of the...
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Margaret R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Stonewall Jackson Hotel and Conference Center

Property: Stonewall Jackson Hotel and Conference Center
Address: 24 South Market Street, Staunton, VA 24401-4350
Location: United States > Virginia > Staunton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Staunton
#2 Romantic Hotel in Staunton
#2 Business Hotel in Staunton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Stonewall Jackson Hotel and Conference Center 3*
Number of rooms: 124
Official Description (provided by the hotel):
Nestled in Historic Downtown Staunton, Virginia in the heart of the picturesque Shenandoah Valley, our 124-room hotel captures the spirit, history and charm of the old South. Originally built in 1924 and a member of Historic Hotels of America, the Stonewall Jackson Hotel underwent a complete renovation in 2005 and has been lovingly restored to its original grandeur with modern amenities that now includes over 8,500 square feet of conference center space, a fully equipped fitness center along with an indoor heated pool. Get ready to make your own history at our unique Virginia gem and join us at the Stonewall Jackson Hotel & Conference Center. ... more   less 
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Also Known As:
Stonewall Jackson Hotel Staunton
Hotel Stonewall Jackson

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