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“good clean friendly motel”

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Red Roof Inn Staunton
Ranked #7 of 15 Hotels in Staunton
Certificate of Excellence
Folkestone
Level 5 Contributor
95 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“good clean friendly motel”
Reviewed May 24, 2013

We arrived about 8.30pm, cold, tired and hungry, very nice lady on reception, she checked us in and we asked about shoneys next door, she said it was very nice, but she thought it closed at 9pm, so we decided to check the room out and go to eat, however we could not get door key to work, she came over to help but could not get it to work either so opened another room for us to check, everything was fine, she told us to go and eat and collect keys on the way back. The room was a good size, nicely decorated, smelled fresh and was very clean. We found the beds comfy and wi-fi worked fine, coffee at breakfast was good but not a great selection to eat. All staff were very helpful and friendly and we all enjoyed our stay.

  • Stayed April 2013, traveled with family
    • Value
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Helpful?
Thank Ruth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroof706, Director of Sales at Red Roof Inn Staunton, responded to this review, May 25, 2013
Thanks for your feedback about our hotel.I am glade that you like our room and our staff is very friendly and helpful to you.Thanks again .







Regards, Ramila Desai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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453 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (93)
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English first
Lehigh Acres, Florida
Level 3 Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 19, 2013

Great motel, clean, newly renovated, good beds, flat screen tv, friendly people, easy to find, great location and PET FRIENDLY WITH NO EXTRA COSTS!!!! Highly recommended....even the breakfast was not too bad. And the coffee tasted like coffee.

  • Stayed May 2013, traveled on business
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Helpful?
Thank Elvira H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston, Canada
Level 5 Contributor
86 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed May 7, 2013

This was a Shoney's Motel and recently opened as a Red Roof. The room was excellent for the money. New furnishings, flat screen TV, bathroom redone.
The restaurant and pool are not open yet, but the room was very well done.
Staff were super friendly and there was a good breakfast.
WiFi was very good.
Cell phone reception there is poor - not their fault - but just so you know.

  • Stayed May 2013, traveled with family
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    • Service
Helpful?
Thank Kman47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroof706, Director of Sales at Red Roof Inn Staunton, responded to this review, May 9, 2013
Thank you for taking the time to let us know about your visit. I am very pleased to hear that you enjoyed your stay with us.
I was happy to see that you noticed our recent renovations, we are in the process of updating all rooms with new furniture. We want your stay with us to be the best that it can be.
Thank you again for taking the time to write about our motel and sharing your feedback with the travel community. I look forward to seeing you again .


Regards, Ramila Desai
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nyack, New York
Level 4 Contributor
47 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 7, 2013

Completely renovated property...very clean & new...friendly front desk folks....free bottle of H2O at check-in. Pet friendly, too. If you go in early May, you'll see the cherry trees in full bloom in the parking lot.....like having your own festival as you load/unload your trunk!

Room Tip: Pets also can stay for free!
See more room tips
  • Stayed May 2013, traveled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank E L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroof706, Director of Sales at Red Roof Inn Staunton, responded to this review, May 8, 2013
Thanks for your feedback about our hotel. It is very nice to hear from guest has a good experience as it should be.I am very happy your kind word about front desk staff. I hope you will continue to visit us on your trips to new York .Thank you again.

Regards, Ramila Desai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chattanooga, Tennessee
Level 6 Contributor
105 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed April 22, 2013

True rating is 2.5 stars, below average, but above poor.

Red Roof has been on a renovation campaign and some are respectably decent and low priced. Akron, OH, Red Roof is one example. This one is not. The property is older, but they've renovated it on the inside, so it's a tad nicer than it appears. However, they advertised free WiFi and did not deliver. Not that I had much time to surf the web, rolling in quite late and leaving early, but I had hoped to use it to catch up briefly, but could not connect. It was not a problem with my laptop - my daughter could not connect via her ipod either. I called the front desk and basically got the verbal equivalent of shrugged shoulders.

It was clean and basic. Beds were OK but rather low to the ground. Chair did not really fit under older desk/table. Fully renovated Red Roofs have a different countertop setup for the desk. I think they're slightly roomier too. There was no facial tissue I could find. Also, the thermostat on the heater did not work well. Blowing air at the right temp at bedtime - it was really too warm in the room by morning - because it was by then blowing much warmer air.

Not a great value for the money, and not even all nonsmoking (which I normally insist upon - but my other all-nonsmoking budget option in the area is really not adequately nice).

On the plus side, the Red Roof offered a basic breakfast that was unexpected. Most offer only coffee. But I'd prefer to have had the promised wifi. My advice: plan ahead and get a reservation elsewhere.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cspan37421
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroof706, Director of Sales at Red Roof Inn Staunton, responded to this review, April 24, 2013
April 24 2013
Dear guest ,I am very sorry that we didn't met your expectations on your stay at my hotel.we are done renovated in room but our new furniture is coming in may last week,so pleas give us another opportunity to satisfy your lodging needs.I apologize for WiFi is slow .
Regards, Ramila Desai
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level 3 Contributor
19 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 18, 2013

While travelling from Ottawa, Canada to Fort Myers, Florida on March 22nd, we stopped at this location for the night.
Pets are free of charge, which is wonderful.
The rooms are clean, beds are comfortable; everything one could want, yet still great for the budget. I liked the wood/laminate floors in our room !
The reception staff is very friendly. Roy goes out of his way to make sure that all is perfect.
Because of this great first experience, we stayed again last night (4/17) and were not disappointed. It was a pleasure to be once again greeted by Roy as we left this morning,
complimentary Coffee and toast in hand !
This will from now on be our stop on both the south and northern trip.
Glad to have found this !
Recommended !!
Harold
Ottawa, Canada & Fort Myers, FL

  • Stayed March 2013, traveled as a couple
    • Value
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Helpful?
Thank Ottawa_Harold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroof706, Director of Sales at Red Roof Inn Staunton, responded to this review, April 19, 2013
April 19 2013
Thanks for your kind comments. I am pleased you found your stay to be comfortable, your room clean, and beds are comfortable. I am glad that Roy give you best customer service possible and you had breakfast with us. Thank you again

We look forward to having you visit our hotel in the future. Sincerely,...

Regards,
Ramila Desai
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed April 15, 2013

I stayed here with my cousin during the recent Maple Syrup Festival and we brought our two dogs. We were disappointed the pool wasn't working, but thrilled to have our dogs with us and the proximity ti Rowes Family Restaurant. Our room was clean enough and the price was right.

  • Stayed March 2013, traveled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank MollyMuffin7422
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Staunton

Property: Red Roof Inn Staunton
Address: 42 Sangers Ln, Staunton, VA 24401-6712
Location: United States > Virginia > Staunton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 15 Hotels in Staunton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Staunton 2*
Number of rooms: 83
Official Description (provided by the hotel):
Located in the charming Shenandoah Valley of Virginia, Red Roof Staunton is near five National Historic Districts, all brimming with historic architecture. We offer free WiFi throughout, continental breakfast, Indoor Heated Pool, Sauna, Fitness Center, Flat screen tvs with 100 HD channels and much more. We welcome 1 pet no charge. ... more   less 
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