The staff at this Motel 6 is friendly and nice, however, the manager is not. Upon check-in it was not disclosed to us that the entire motel was lacking hot water and had been for several days prior. We did not realize this until the next morning when we went to take showers. We needed to stay another night and were told there was no expectation of the hot water getting fixed. Because we travel with our dog our options are limited and we were forced to stay another night without hot water.
With all of that being said, the lobby was clean and nice. It's a quiet hotel and our room was very clean. I was especially impressed with the bedding which was more like what you would find at a "better" hotel. Although the hot water situation is a nuisance it did not make the stay unbearable. My unhappiness mostly came from the fact that management did not disclose the hot water situation to us or other guests upon check-in nor was a discount on the room offered. That is good business practice and would go a long way!
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- Also Known As:
- Quality Hotel Staunton
- Quality Inn Staunton
- Staunton Quality Inn