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All reviews foosball tables body wash lobby area is kid friendly hotel big area storage options fun hotel fun games great concept youth hostel giant jenga modern design shower wall bright colors dresser drawers office chair walk in shower
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Reviewed 4 weeks ago via mobile

I just stayed here for two nights. The staff was extremely friendly and helpful. Everything was clean and new. There were a lot of great activities at the hotel for kids and teenagers, like foosball, board games, a large connect four game, and more. However, the hotel is definitely contemporary and might be too contemporary for some. There were no drawers for storage, no closet but there was a small rack to hang clothes on in the room, and my biggest problem was there was no fan in the bathroom. From an environmentalist stand point, it did say to hang towels if you didn’t want new ones and we left our towels hanging so we wouldn’t get new ones. However, we had all new towels for our second night anyways. The breakfast was average. I would not recommend the eggs and there were a lot of different toppings for your food but that seems almost wasteful to me.The hotel was very bright and happy but there were some things that just weren’t right for me.

Date of stay: June 2019
Trip type: Traveled with family
Thank kellamandwaters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KristyFields, Manager at Tru by Hilton Staunton, responded to this reviewResponded 4 weeks ago

Thank you so much for staying with us and taking the time to provide your honest feedback! Through these reviews we can make changes, further train our staff and ultimately become #1 in places to stay in Staunton!! We appreciate your review and hope you'll stay again next time you are passing through! Safe Travels!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Room is very modern and "basic". Shower is outstanding. Recommend a room on the front-side (rear side has an area for talking and voices carried to 4th floor). Good value.
Stayed on the way down to Tenn-liked enough to stay on way back.

Date of stay: June 2019
  • Trip type: Traveled with family
    • Value
    • Rooms
    • Service
Thank thumper17569
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KristyFields, Manager at Tru by Hilton Staunton, responded to this reviewResponded 4 weeks ago

Thank you so much for taking the time to provide a review of our property! We appreciate you staying with us and love hearing that you enjoyed it enough to stay twice! Tru hotels are popping up all over the country so be on the lookout! We hope to see you many more times as your travels bring you through!

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Reviewed June 11, 2019

We had an overnight stay in Staunton VA on our way to Pennsylvania for our nephew’s graduation. This hotel is brand new and we had never been to a Tru before. We usually stay in Hampton Inn or Hilton Garden. What a treat to see this new concept. The rooms are more compact and don’t have sticky (stinky) carpet. They installed wall dispensers for hand soap, lotion, shampoo, etc. A great way to reduce waste! Also, in the lobby there were foosball and other games and a refill machine for water bottles next to the amazing workout room. Great staff as well.

Date of stay: June 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tru by Hilton
Thank 905LauraK905
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KristyFields, Manager at Tru by Hilton Staunton, responded to this reviewResponded 4 weeks ago

We really appreciate you giving our new brand a try and are delighted that you enjoyed it as much as we do!! Hope to see you again when you are in the area! Safe Travels!!

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Reviewed June 10, 2019

Over priced Grab & Go Mart
echoing rooms
just one more break sausage or meat selection would appear to be customer focused.
Over all the hotel and ground are clean and look nice, as it should for being new.

Date of stay: May 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tru by Hilton
Thank Safari00636090200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KristyFields, Manager at Tru by Hilton Staunton, responded to this reviewResponded 4 weeks ago

Thank you for trying out our new Hilton Brand and taking the time to provide your honest feedback! We realize each brand is not for everyone, but we appreciate any advice we can get, as we are always striving to provide and outstanding guest experience!

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Reviewed June 9, 2019

Great concept hotel, environmentally friendly, fun lobby, clean, mainstream furniture. Shower and BR are huge. Reasonably priced with all the accommodations of Hampton. Great price !! I hope the build more.

Date of stay: June 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tru by Hilton
Thank jjags2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KristyFields, Manager at Tru by Hilton Staunton, responded to this reviewResponded June 10, 2019

Thank you for taking the time to review our property! We love hearing how much people enjoy the new brand! You'll be happy to know that there are many Tru properties being built all across the US. You can follow Tru by Hilton on Facebook or Instagram to stay up to date!!

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