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“Always An Award Winner With Us”

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Hampton Inn Staunton
Ranked #1 of 15 Hotels in Staunton
Certificate of Excellence
Central Maine
Level Contributor
152 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
“Always An Award Winner With Us”
Reviewed December 20, 2011

We stayed at this property on two different occasions on a recent trip from Maine to South Carolina and return.
This property is located slightly outside the built-up area of Staunton, but offers extremely easy, close access to both I-81 and I-64.
On both of our most recent visits, we found the hotel staff to be extremely friendly and accommodating. Check-in was extremely smooth and easy, and we like the idea that, after giving you time to settle in a bit, the Front Desk calls to make sure that everything in the room is up to guest expectations and working properly, as well as to ask whether or not you'd like a morning wake-up call. A nice touch that not all properties do these days.
During our return stay, we suffered a mid-evening interruption of the cable television service. A call to the Front Desk resulted in a very concerned reaction from Amanda, the clerk on duty at the time. She said she would check with the cable company, and, if necessary, come upstairs to our room herself to help resolve the problem. The problem corrected itself in less than ten minutes, but when we tried to report the restoration to the Front Desk, we had trouble getting through to them because, as we later found out, Amanda was on the phone with the cable company for almost half an hour making sure that the repairs were permanent and that the problem would not reoccur -- at least not that same evening.
All aspects of our stay here were extremely well handled, well managed and well maintained. The beds were comfortable; the heat/air conditioning unit worked properly with no excess noise or vibration; the parking lot was clean and well-lit; and the staff was quick to smile, speak and offer assistance.
The breakfast room attendant(s) did an excellent job both of the mornings following our overnights. There seemed to be two people working in the breakfast area most of the time, one cleaning up/wiping tables/removing full trash bags, etc. and the other restocking food items as needed and helping guests locate items they were seeking. We also found the readily-available stack of heavier-duty-than-usual trays for taking breakfast items back to your room very handy and another nice touch that not all hotels provide.
This Hampton Inn has a lobby trophy-wall full of awards and after our most recent stays, it's obvious why they have them. We plan on using this property for repeat stays anytime we find ourselves in the area again.

  • Stayed November 2011, traveled with family
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Helpful?
2 Thank MainerOnTheGo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StauntonHampton, General Manager at Hampton Inn Staunton, responded to this review, January 4, 2012
Thank you so much for your review! Our entire hotel staff truly takes pride in what they do here everyday, which is to put our guests 1st! On behalf of the entire Hampton Inn Staunton, VA team, "Thank You." I hope we get to have the pleasure of your return visit soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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Traveler tips help you choose the right room.   Room tips (64)
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English first
Litchfield, Connecticut
Level Contributor
92 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed December 4, 2011

We always stay at this Hampton Inn. The rooms are wonderful, clean and roomy and the BED! OMG! One of the best beds and pillows. The morning breakfast is fantastic. Lots of hot food and great fruit and beverages. They even give you a travel bag to take with food if you want. The staff is amazing. Thank you Miss Barr for making us feel at home! Thanks for another great stay....

Room Tip: Ask for a quiet location and you'll get one!
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  • Stayed December 2011, traveled as a couple
    • Value
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Helpful?
3 Thank marianneas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunbarton, NH
Level Contributor
250 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed November 27, 2011

Spent Thanksgiving night here and it was a pleasant overnight stay...I have found that Hampton Inns don't typically vary and this was no different.....always a nice reliable stay...

Stayed November 2011, traveled as a couple
Helpful?
Thank GlennzWife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 14, 2011

Stayed here overnight while passing through the area and had a perfectly pleasant stay. The "fitness center" was kind of a joke -- one treadmill, one elliptical, and one bike -- but this was offset nicely by the perk that guests were able to have free access to the Gold's Gym directly across the street. The rooms were clean and reasonably quiet.

  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank DCWayfarer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfax, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 11, 2011

We stopped for one night while making a longer car trip. Checked-in after dinner with no reservation but seeking to use Hilton Honors points. I thought this may be a hassle, but it was not. Registration took a little while because the hotel had to re-set their internet, which I needed to book the room with points. Anyway, it was all done to my satisfaction (although 35,000 points seemed like a lot for this hotels location). Anyway, the room was nice and clean. We woke to a very nice mountain view in the morning. Breakfast was standard Hampton Inn. They do need to install some blinds in the breakfast area - the sun was blinding at most tables. Not a great nights sleep though. Lots of doors slamming, people knocking on doors and talking in the hallway. It sounded like they were in our room the entire night. I think the room doors need to be sound-proofed in some way.

  • Stayed November 2011, traveled with family
    • Value
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Helpful?
1 Thank jef2one5505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
53 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed November 8, 2011

We stayed at this Hampton Inn on our way from Western NY to Florida. The hotel is easy to find from I81 and well maintained. Our room was comfortable and clean. The front desk steered us to a very good local restaurant for dinner. And the hotel breakfast was more than adequate in a bright sunny breakfast room. The only negative is that they don't open the fitness room until 8am which is really too late for a morning workout. And the location is not one that really works for an early morning run.

  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank pcs1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chattanooga, TN
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed September 30, 2011

We had just left NYC and were on our way home and stopped here. We were treated royally as a Gold Hilton Honors card holder at the Hilton Times Square. We were there six nights and were completed with three free breakfasts. But, it even got better when we arrived at HI Staunton. We were greeted by Amanda at the check in desk by telling us we were upgraded, at no extra cost, to a two room suite because we are Gold HH members. Amanda then proceeded to advise us and where to eat and other nearby attractions. It was like I never left The Hilton in NYC. Great job HI at Staunton...great job Amanda !! The room was spacious, clean....this is where you want to stay.

  • Stayed September 2011, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank reron22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Staunton

Property: Hampton Inn Staunton
Address: 40 Payne Ln, Staunton, VA 24401-5513
Phone Number:
Location: United States > Virginia > Staunton
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Staunton
#1 Business Hotel in Staunton
#2 Family Hotel in Staunton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn Staunton 3*
Number of rooms: 76
Reservation Options:
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Also Known As:
Hampton Inn Staunton Hotel Staunton
Staunton Hampton Inn

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