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“BAD SERVICE. GUESS WE DIDN'T LOOK HUNGRY.”
Review of Applebee's

Applebee's
Ranked #98 of 133 Restaurants in Stafford
Cuisines: American
Restaurant details
Panama Province, Panama
Level 6 Contributor
241 reviews
122 restaurant reviews
common_n_restaurant_reviews_1bd8 142 helpful votes
“BAD SERVICE. GUESS WE DIDN'T LOOK HUNGRY.”
Reviewed September 27, 2013

I don't think I have ever rated a restaurant this poorly. We went to Applebee's mainly because the line at Outback was very long (and we forgot to call ahead). We had not been to Applebee's in years for dinner, and since they had just remodeled and had steak on the menu, we thought we would try it out. It was very crowded, but we were seated as soon as we arrived. Our waiter took our drink order after about a five minute wait. He put in our appetizer order and that came pretty quickly. The crispy green beans were very good (lightly breaded with good sauces). About twenty minutes after we placed our order, our waiter told us he would come back with water refills. Close to forty minutes after we placed our order, we found our waiter (management had him waiting tables all over the restaurant so it was difficult to track him down). I asked him if he realized we had been waiting for forty-five minutes for our dinner and that we still did not have anymore drink refills. His response was "I know". That's it. Finally, we track the manager down who happens to be coming to our table. He tells us that there was a delay in our order getting put in, and asks us if there anything he can get us to drink (he sees the empty glasses). We tell him just the check, we will pay for what we have eaten, we tell him about the waiter (who also told us he had been partying late last night and that he comes from a "long line of waitresses/trailer trash"), and the manager tells us we don't have to pay for the appetizer. What surprised me was that he never offered us any other appetizer if we had waited (I told him I was too hungry to wait much longer for my order) and he never offered to comp us our next meal if we gave them another chance. He just asked that we give the restaurant another try. No thanks. And now that I have read reviews on TA about the food, I really don't need to try it again.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank AlliTC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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47 reviews from our community

Visitor rating
    7
    12
    7
    10
    11
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Stafford, Virginia
Level 5 Contributor
52 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“lost its charm”
Reviewed September 27, 2013

Used to be a good place to eat. They redecorated, definetly has lost its hometown charm. used to be pictures of local folks and happenings on the walls, that is all gone. Menu flat sucks now. Music is way to loud for lunch crowd and early dinner crowd. You can crank up the jams after 8 or so if you want to be a club. After our last 2 visits we will not be back...

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Rick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york
Level 4 Contributor
31 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
“Bad steak dinner”
Reviewed August 8, 2013

Food was not up to par.
Steak was extremely tough.
Vegtables were undercooked.
Server was extremely polite and more than eager to satisfy our needs.

Visited August 2013
Helpful?
Thank surfmiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, VA
Level 5 Contributor
54 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Good Food & Nice Atmosphere”
Reviewed July 1, 2013

The food was good and our waitress was great! The location is just off the interstate which makes it convenient.

Visited June 2013
Helpful?
Thank cepjr238
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Don't go here!”
Reviewed May 7, 2013 via mobile

Don't go here! We used to love going to Applebee's. This one changed our opinion. The first time we went our food was cold, and when it was remade it was apparent it was just heated up in the microwave. We thought it was a fluke, so we went back.. This time the server hovered over us, and when we went to the bathroom, threw away our food! Management could care less there. Trust me, you will be better off going to the McDonalds across the street.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank JJS10220517
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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