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“Fine room, but horrible floorplan.” 3 of 5 stars
Review of Hilton Springfield

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Hilton Springfield
Ranked #3 of 12 Hotels in Springfield
Certificate of Excellence
Connecticut
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Fine room, but horrible floorplan.”
3 of 5 stars Reviewed November 9, 2012

The room was well decorated and clean, so I felt comfortable staying there, but the hallway smelled of cigarettes and that smell drifted into the room. The bathrooms are extremely tiny, so be careful not to bump into the toilet as you enter and exit. I was placed on the 12th floor, which is supposed to be the Hilton Honors floor, but they have conference rooms up there and there was some commotion as the meetings ended and as the staff cleaned up. Why would they have that on a floor meant for special guests? That also means that conference attendees can walk the hallways when you are supposed to only be able to get around with key access. I would stay here again, but I'd ask for a different floor. Don't bother eating at Houlihan's.

Stayed November 2012, traveled on business
Helpful?
Thank Sunnydays2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoomsDivisionManager, Guest Relations Manager at Hilton Springfield, responded to this review, November 19, 2012
Thank you for your comments regarding your recent stay. I apologize that your visit was less than desirable. The areas of concern will be shared reviewed in great detail with our team to continue to better serve you, our valued guest.

Again, we appreciate your feedback and look forward to your future stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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637 reviews from our community

Traveler rating
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    88
    37
    23
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Turkish first
  • Any
English first
Southport, North Carolina
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 9, 2012

stayed here in July, so when we needed to stay again, we brought more of our family and stayed here for 2 nights. Comfortable, good breakfast, helpful, cordial staff. Everyone was happy.Conveniently located to our daughter's family. Our son in law is the new senior pastor at St Mark's Lutheran Church in Springfield.It's a beautiful church-and visitors would feel welcome.

Room Tip: stayed higher-rooms were quiet and roomy.
See more room tips
  • Stayed September 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jinny212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoomsDivisionManager, Guest Relations Manager at Hilton Springfield, responded to this review, November 19, 2012
Thank you for your recent review of the Hilton Springfield! I am glad that you and your family were very happy during your return visit to our hotel!

We hope to continue to be your first choice when travelling to Springfield, VA!

At Your Service,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Stroudsburg, Pennsylvania
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed November 5, 2012 via mobile

The hotel was a good pick, we were in town for a wedding and most of the wedding stayed there. I really like the little shampoos and stuff in the bathroom, a good quality not cheap stuff. The restaurant was Hoolihans, we only went for drinks but they were good!

  • Stayed November 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank klm3978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoomsDivisionManager, Guest Relations Manager at Hilton Springfield, responded to this review, November 9, 2012
We're so happy all was a success! Thank you for sharing your comments and review of our hotel. If you're ever in town we warmly invite you to enjoy another stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
central virginia
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed October 24, 2012

Stayed here two weeknights for a business trip to Ft. Belvoir. Surrounded by concrete but once you are inside your room it's quite comfortable and quiet. The only complaint is that the bathroom is excessively small - the doormen were extremely friendly and the bar staff/dining staff were quite eager to serve. Coffee was actually not bad and the breakfast buffet was sufficient with many different options for the traveler. Even though my room was on the end of the hall just next to the ice machine and vending machines- and one door from the elevator- nothing awakened me in the night!

  • Stayed October 2012, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank gorbysva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoomsDivisionManager, Guest Relations Manager at Hilton Springfield, responded to this review, November 9, 2012
Thank you for your comments and review of the Hilton Springfield! We're pleased to know you enjoyed your stay, accommodation and dining experience. As you know, Ft. Belvoir is just 10 - 15 minutes away, so we look forward to having you stay with again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Globe, Arizona
Level Contributor
202 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed October 7, 2012

Stayed three nights at this hotel while attending a reunion. We drove up from the south on 95 and our brand new Garmin was unable to locate the address. We "drew" flower petals on the freeway stack for almost a half hour before just taking the next exit and we stopped, set up the I Pad and Google maps drew a straight line with one turn directly to the hotel. Once we arrived stressed and frazzled, we ran into friends whose navigation systems, including OnStar and Magellan, failed like ours did. Just a word to the wise...print a paper map with directions to get here. The hotel was clean, I really appreciated all of the outlets for multiple chargers in our room, including one bedside. Service and attitude of all the staff I encountered was excellent, the indoor heated pool was a good place to recover from the stressful freeway interchange experience. However, we ordered room service breakfast one morning and it arrived late and not very hot. I had also ordered "brown toast" from the choices of bread, anticipating either wheat or whole grain, but instead received sourdough rye, a bit strong for me at breakfast. The bacon and scrambled eggs ok, fruit plate just contained three kinds of melon. There was a restaurant on site which we didn't get to. Not sure I would come back. Our view was of a nearby office high rise and parking lots.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Cheryal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoomsDivisionManager, Guest Relations Manager at Hilton Springfield, responded to this review, October 15, 2012
I appreciate your review of your recent experience at our hotel and room service. I understand that you were disappointed with your breakfast entrée. I have brought your comment to our culinary team and we are actively reworking our offerings with your recommendations in mind. The next time you are in the area we would love to have you come back to see the changes we have made and provide feedback. Thank you once again for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riverton, Wyoming
Level Contributor
116 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed October 6, 2012

The outside and lobby look dated but our room was lovely and quiet. Not much around to do but Alexndria is15 minutes away.We stayed here because our daughter goes to Gorge Mason. Staff was friendly and the rate was reasonable. I would come back.

Room Tip: Twelfth floor is nice.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank bobbymcsnoddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoomsDivisionManager, Guest Relations Manager at Hilton Springfield, responded to this review, October 15, 2012
We look forward to your future stays with us! Let us know if there is anything more we can do for you while you're in town visiting your daughter. We're glad you chose the Hilton Springfield!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, Colorado
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 19, 2012

Very nice hotel in VA. This hotel doesn't really have any fancy bells and whistles. It's just like any other standard hotel. It's a very quiet hotel in a slightly run down neighborhood. There is a mall across the street which has many dining options if you don't want to order room service. The gym is also pretty nice they have two treadmills, two elliptical machines, a bike and some free weights. Of course if you go to the gym at the wrong time (between 6 and 8) you may not get a machine. The rooms were also very nice, clean and comfortable. The bathroom was very spacious but there wasn't a lot of countertop space by the sink. There is a restaurant attached to the hotel, but I'm not sure how good it is since I never when to check it out. I did hear that their breakfast was pretty good. Especially if the hotel gives you breakfast coupons. Overall I would stay here again because it's quiet and clean.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Travel_Vixen719
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoomsDivisionManager, Guest Relations Manager at Hilton Springfield, responded to this review, October 15, 2012
Thank you for staying with us! We're happy to you enjoyed a quiet and comfortable guestroom. It was pleasure to serve you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Springfield

Property: Hilton Springfield
Address: 6550 Loisdale Rd, Springfield, VA 22150-1801
Phone Number:
Location: United States > Virginia > Fairfax County > Springfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Springfield
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Springfield 3.5*
Number of rooms: 245
Official Description (provided by the hotel):
Each of the 244 rooms at the Hilton Springfield hotel features contemporary design and evokes a sense of comfort and hospitality. Work in comfort at the large desk, curl up on the armchair with a book or simply relax on sumptuous bed linen. Appreciate the modern amenities at this Springfield, Virginia, hotel that include 37-inch HDTVs and complimentary high-speed wireless internet access. We offer complimentary parking for registered guests. Oversize vehicle parking for registered guests is $75/night/vehicle. Stay active in the fitness center with a range of cardiovascular equipment and free weights. Swim laps in the heated indoor pool or simply relax on the sun deck. After a busy day, unwind in Houlihan's Restaurant and Bar. Open daily for breakfast, lunch and dinner, this Springfield restaurant offers a wide array of fine American cuisine with delicious and creative menu selections. All food is freshly prepared, from homemade soups and dressings, to fresh-baked breads and desserts. Later, enjoy a glass of wine or cold beer at the bar and soak up the cozy and relaxed atmosphere. Host meetings or events at this Springfield, Virginia, hotel that features flexible meeting space for up to 500 Guests. Utilize the 24-hour business center with amenities that include A/V equipment and complimentary printing services. ... more   less 
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Also Known As:
Hilton Springfield Hotel Springfield
Hilton Hotel Springfield

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