I have stayed here several times. Seems to get worse each time I stay, so probably won't try again. As we arrived at the hotel there was a fight in the parking lot between a guest that was checking out and a front desk/office staff. The language and threats that were being flung around were definitely inappropriate and we almost decided to stay elsewhere! We were checked into dirty rooms, offered to change them but we had just hauled all our stuff up and put into the rooms, were told they would finish them up and would be clean when we came back, which they were. The toilet in my room kept running, took them 2 days to fix it, then it didn't want to flush! Had adjoining rooms with my parents, I had fridge and microwave, they didn't have either, and they didn't have a coffee carafe. Got in late one night to find we didn't get clean towels, they told my Dad he had to come down and get some, housekeeping was already closed for the night. The beds were comfortable and the breakfast had a good selection, but that was it.
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- Also Known As:
- Best Western Springfield Hotel Springfield
- Springfield Best Western