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“A warm home like feeling” 5 of 5 stars
Review of Extended Stay America - Washington, D.C. - Springfield

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Extended Stay America - Washington, D.C. - Springfield
Ranked #12 of 12 Hotels in Springfield
Kalamazoo, Michigan
1 review
“A warm home like feeling”
5 of 5 stars Reviewed July 6, 2013

Recently due to health issues and being in transit my son and I needed a safe and secure place to stay. I ended up staying at Extended Stay America in Springfield VA for close to 3 months. The overall experience was a pleasant one. The wholel staff was very professional, warm and friendly, extremely helpful. Everyday, one of the staff members took time to ask how our stay was going, to say hello and goodbye as we came and left the property daily.

Whenever I had to go to the front office to ask questions even if one of the staff members was helping another customers and/or needed to answer the phone they would always acknowledged me and others standing in line and would say "wait a minute, I will be right with you". Then when it was my turn they would say sorry about the short wait and how can I help you. The facility and rooms were very clean. The rooms had cookware i.e. silverware, pots, pans, cups and plates etc so while staying at the hotel one could save money and not have to eat out each night which was very nice.

Also, If you are looking for a clean, safe and nice place to stay, I recommend you stay at the Springfield VA Extended Stay in America location. We were at the hotel for over two month and from the time we first checked in to the time we checked out over 2 1/2 month later the whole staff from each shift was the same, very polite, helpful, professional, kind and respectful. Thank you for allowing me a chance to share my positive experience.

Finally, the rates per night were very reasonable and affordable.

Room Tip: ROOM TIPS When we checked in the desk clerk took time to ask us about our needs and helped me sel...
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Bettye S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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193 reviews from our community

Traveler rating
    96
    41
    13
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    30
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 4, 2013 via mobile

Overall service its good, only one improvement can be mande with the gym room add dumb bells or machines weight. Other than that I dont have any complains about the place. Ans also Lidiya its very nice, smart and shows care.

  • Stayed June 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank acosta_marcos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review, July 8, 2013
Acosta - Thank you for taking the time to review our hotel. I am truly excited that our staff provided you with such great service, especially Ans and Lidiya. As well, it was nice of you to express your opinion about our gym. Your suggestions are well noted, and we will take them into consideration as we work to improve our offerings in the future.

Thank you again for your kind words. We hope you will stay here again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania, United States
2 reviews
5 of 5 stars Reviewed June 24, 2013

When we arrived here at ESA it was last minute because we had reservation some where else. Well the staff was so kind and courteous to us it was very much appreciated. Thank you so much Mr. Victor Appiah and Priscilla for your service.

Room Tip: You will not be dissappointed. It is very nice here in Springfield va.
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Barbara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
1 review
4 of 5 stars Reviewed June 24, 2013

Smoking rooms, a kitchen, near shopping/restaurants, laundry room and a great price! I was there for 11 nights and had no issues with the staff or the hotel. I am keeping this hotel on my list when I return to the area!

  • Stayed June 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank RenellBT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review, June 25, 2013
Thank you for your review of our hotel. We are delighted to learn that your stay was a comfortable one. We appreciate the fact that our smoking room, kitchenette, proximity to the shopping mall and our great service made your stay at our hotel even better!

We hope you will stay with us or any of our hotels in the future. Again, thank you for staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 18, 2013

Basic extended stay hotel. Recently renovated. Clean nice rooms with kitchen and flat screen. Good Wifi. Staff helpful and easy check in. Stayed one week got good discount. Overall Great stay will return!

  • Stayed December 2012, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank frequentustraveler85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 18, 2013

The rooms were good and overall comfortable. The location is nice since it is near the subway. The shower was cold one night, but that problem seemed to clear up. Free was a very welcoming concierge, and I found the customer service to be overall, very good.

  • Stayed June 2013
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Keraschko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Springfield, responded to this review, June 25, 2013
Thank you for your review of our hotel. We are happy to know that you liked the room. It is always nice to know from our valued guests like you that your stay was comfortable, and that our staff was friendly while delivering satisfactory customer service, especially Frezette.

We hope that you will come back in the future or stay at another Extended Stay America.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed June 17, 2013

This hotel is in a great location. Good value for money. It Has a Pool and fitness room. Continental breakfast is only fruit, muffins, granola bars, instant oatmeal packages , coffee and tea. Attentive,friendly staff. Would stay here again.

  • Stayed June 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Vrsims
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Washington, D.C. - Springfield

Property: Extended Stay America - Washington, D.C. - Springfield
Address: 6800 Metropolitan Center Dr, Springfield, VA 22150-1921
Phone Number:
Location: United States > Virginia > Fairfax County > Springfield
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#7 Business Hotel in Springfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Springfield 2.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Extended Stay America Springfield
Extended Stay Springfield
Springfield Extended Stay

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