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“Average hotel” 3 of 5 bubbles
Review of TownePlace Suites Springfield

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TownePlace Suites Springfield
Ranked #9 of 12 Hotels in Springfield
Springfield, Virginia
2 reviews
“Average hotel”
3 of 5 bubbles Reviewed November 14, 2013

I've stayed here for two weeks on two different occasions. Rooms are clean and the staff is friendly. The continental breakfast is standard fare. The wifi is borderline non-existent and none of the five CAT-5 internet connections at my desk actually work.

You can hear some noise from the nearby streets- I've heard cop sirens at least 2-3 times per week. I can't tell if they are going up and down 95 or through the neighborhood next door.

Room Tip: even numbered rooms are on the interior of the building and may help mitigate noise from 95.
See more room tips
  • Stayed October 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank sudoMove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanda J, Manager at TownePlace Suites Springfield, responded to this review, April 29, 2014
Thank you for your review and please accept our apologies for the inconsistency of our wireless service . We understand how annoying that can be. We are in the process of upgrading our WiFi , so your feedback is truly valuable.
The room tip mentioned in your comment is really good advice for any lite sleepers that will be staying with us. We are located right off 95, so you may hear some traffic from time to time. In the future we will ensure that we place you on what we call the" quiet side" of the building.

Again thank you for your review and we will see you soon.


Sincerely,
Shanda J
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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152 reviews from our community

Traveler rating
    49
    58
    32
    7
    6
See reviews for
55
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
Albany, NY
Level Contributor
151 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
5 of 5 bubbles Reviewed November 7, 2013

Stayed here one night while visiting family in Springfield. The hotel is very conveniently located right off exit 169A of I-95. We were pleased with the hotel, and would stay there again when in the area. It would also be a great base for exploring DC as the Franconia/Springfield Metro Station is only ½ mile away and the hotel runs a free shuttle to the station.

When we arrived, we had somewhat of a difficult time deciding where to go to check in. What appears to be the “front door” faces the street, but there is no drive way to get to it. A sign indicating where to go to check in would have been helpful.

Once we found our way to the desk, we were checked into our room quickly. The front desk person told us about breakfast, and we were on our way.

We were on the second floor. Our room was very nicely laid out, and was immaculately clean. There is a medium size bathroom with Paul Mitchel toiletries, a kitchen area that included a medium size refrigerator with a separate freezer, a small stove, a dishwasher, and a microwave. There were several nice quality pots and pans, utensils, and place setting for four, in addition to measuring cup, measuring spoons, corkscrew, can opener, toaster, coffee maker, and microwave pan. There is a very nice desk/work area with multiple outlets and a lamp, as well as internet connection (internet access is included) and a “roll out” computer/typing height desk that allows you to move your work to anywhere in the room. The living area included a small sofa and a chair, and a rolling hassock/coffee table. The top of the hassock was removable and could serve as a lap tray. The room we were in had a full size bed and extra pillows. It was quite comfortable and we slept well.

Breakfast is in a bright room on the first floor. The most popular item was the “make your own waffle” station. This was quite easy to use and made actually quite good waffles provided you remembered to spray the waffle iron with the oil provided and followed the directions. In addition to the waffles, there were hard boiled eggs, and a large assortment of breads, rolls, muffins, bagels and even French toast that could be placed in the toaster for heating, as well as a selection of cereals and fresh apples and bananas. A cooler held small cartons of milk (whole and skim) and several varieties of yogurt . Of course there was also coffee, tea, hot chocolate, orange and apple juice available. In all a very nice continental breakfast. I did notice later in the morning, after the breakfast hours, that there was still some yogurt and milk in the cooler which was really nice.

Accessibility: There are no stairs into the hotel, and the elevator is large enough to accommodate those with assistive devices and even a power wheelchair. Be sure to ask for an accessible suite otherwise using the bathroom may prove a challenge.

  • Stayed November 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Mrs-K-albany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanda J, Manager at TownePlace Suites Springfield, responded to this review, February 3, 2016
Thank you for your review, we strive to provide a friendly and welcoming atmosphere for all and I'm happy to read you felt comfortable and enjoyed the services our team provided during your time with us. We look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
62 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed October 16, 2013

I stay at this hotel August 4-August 9 2013. The guest services staff was very good they just need better communication with each other. We had some minor/ major snafus however the evening manager was able to take care of all of my needs. The kitchen / breakfast attendant was quite rude and after that first experience with her I did not return to breakfast for the remaining of my stay. The hotel is pet friendly so I was able to bring my puppy with me as well as my dad, daughter and cousin. I did the survey that Marriott sent me and the hotel replied so I know they are reading my concerns. All in all the stay was good despite the major issues we kept having. I will say this is a quick drive into DC and there are lots of places to eat near by, the Express way is right there and there are places to shop and a cvs.

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MZPASTRYCHEF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanda J, Manager at TownePlace Suites Springfield, responded to this review, February 3, 2016
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Great Neck, New York
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed October 9, 2013

towneplace is not the high end of marriott but their service is great and they responded to my feedback promptly. i used to book their metropass rates and i found their rates are slightly higher than the rate my employer could reimbursed. after talking to them, they lowed down their rate (by $3/night) promtply and responded to me with great personal service to satisfy my need completely. i am so happy with their management and will stay there much more frequently probably 100 nights in year 2014.

Stayed October 2013, traveled on business
Helpful?
2 Thank andrewnys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanda J, Manager at TownePlace Suites Springfield, responded to this review, February 3, 2016

Thank you for your kind words. We hope to welcome you back to our hotel very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando
Level Contributor
4 reviews
4 of 5 bubbles Reviewed August 26, 2013

Stayed here for 4 nights and it was very comfortable. We had a 2-bedroom with 4 adults and had plenty of space. Front Desk Staff was fantastic and very helpful with directions and recommendations. Breakfast was better than average for this type of hotel. Room was clean and efficient.

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sheryl G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanda J, Manager at TownePlace Suites Springfield, responded to this review, February 3, 2016
Thank you fro taking the time to fill out your review. We strive to provide a friendly and welcoming atmosphere for all and I'm happy to read you felt comfortable and enjoyed our services during your time with us. We look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed August 1, 2013

Friendly staff we arrived a little early and there was no issue about checking in a little early, We reserved a room with 2BR there was a large sofa that turned into a queen bed and full equipped kitchen. Breakfast was ok the best part of it was the waffles. The hotel is located near a large shopping center and the hotel is located at the highway exit.

  • Stayed June 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank moparmagic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanda J, Manager at TownePlace Suites Springfield, responded to this review, February 3, 2016
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greensboro, North Carolina
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed July 26, 2013

We reserved a two-bedroom suite room, and it was nice. Two separate bedrooms with common sitting area and kitchen. Breakfast was included, though it wasn't a great spread. Lots of breads, with the only protein available being from rubbery hard-cooked eggs. Only fruit option were bowls of hard apples and bananas. Did enjoy the waffles, though. The room was clean and mostly in good repair. Staff service was excellent. My only quibbles other than the breakfast options are small ones. Towels are thin and puny; our kitchenette had no silverware, utensils or plates, only a couple of glasses; the coffee that was available 24/7 in the lobby was pretty awful.

  • Stayed July 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Karen60845
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanda J, Manager at TownePlace Suites Springfield, responded to this review, April 29, 2014
Thank you for telling us about your stay. We hope you and your family had a great time . Thank you for staying with us. We are so glad that we could accommodate you, and your family. We hope that you consider in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Springfield

Property: TownePlace Suites Springfield
Address: 6245 Brandon Ave, Springfield, VA 22150-2510
Location: United States > Virginia > Fairfax County > Springfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Springfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Springfield 2.5*
Number of rooms: 148
Reservation Options:
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Also Known As:
Towneplace Suites Springfield Hotel Springfield
Springfield Towneplace Suites

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