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TownePlace Suites Springfield
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The price you found is 12% lower than this hotel's average rate of $153/night.

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Savings alert! 41% below average rates

The price you found is 41% lower than this hotel's average rate of $188/night.

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Reviews (180)
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All reviewstwo bedroom suitefull kitchenstayed herefront deskmetro stationpriced rightparking lotyogurthousekeeping did a great jobcleaning suppliesa nice additionpull out couchclean roomsrestaurants within walking distancepots and pansnice breakfastgrocery store
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122 - 127 of 181 reviews
Reviewed July 16, 2013

Booked this hotel online, prepaid the room, due to no other rooms available in the area. Found out the hard way this is franchised hotel. The hotel had no problem in charging my card twice for the stay and it took several days and many phone calls to have the money credited. Many Marriott employees did not see any wrong in this. The rate was changed and charged without any concern or care.
The room is sub-par. Clean, but the main door to the room is loose on the hinges so it takes extra effort to make sure it is closed. The chair in the room shows sign that a cat must have been in the room and used it as a scratching post. The toilet paper holder in the bathroom is so close to the seat of the toilet, it had to be removed to sit on the seat like an adult. The is no where to put clothing, as the closet doors are stuck and will have to be pounded out to make usable again, and there is no dresser in the room and the only mirror is in the bathroom. Unable to use the iron, as someone had melted clothes on it.
With all this said, my biggest issue is how they found no problem in the double charge/rate change and thankfully I was notified of it.

Room Tip: Do not accept rooms near the pool. It is outside and you have no privacy, as you cannot let sunlight in your room without being watched - it is that close.
  • Stayed: July 2013, traveled as a couple
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1  Thank KLHodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose G, Manager at TownePlace Suites Springfield, responded to this reviewResponded July 24, 2013

I must apologize for all of the issues you encountered with your reservation and the way it was handled. We have reviewed the situation and additional training has been given to those associates involved in your reservation handling.

We appreciate your feedback in regards to the items in the room that needed additional attention. We have escalated the repairs needed to our maintenance department and we can all be assured that they have been resolved.

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Reviewed July 2, 2013

Nice Modern room with sofa and chair, kitchen, and large desk. Perfect for my four day business stay. Room was immaculate, Kitchen saved dining dollars. A real steal from Priceline at $75 per night for a Sun to Thurs stay.

Room Tip: Ask for pool side to avoid noise from commerce ave
  • Stayed: June 2013, traveled on business
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1  Thank Love_travel_scuba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanda J, Manager at TownePlace Suites Springfield, responded to this reviewResponded February 3, 2016

We truly appreciate the time and feed back .We strive to provide a friendly and welcoming atmosphere for all and I'm happy to read you felt comfortable and enjoyed the services our team provided during your time with us. We look forward to welcoming you back soon

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Reviewed June 28, 2013

The property was clean and the front desk staff was friendly. Reserving a 2br suite, there was nice size bedrooms and a galley style kitchen, living room and a normal hotel size bathroom. My one complaint was that we asked for a roll away bed on the first day of our stay and was told they'll check for one. We stayed 2nights and after a number of walks to the front desk to personally see if one had been found, and never got one and was only told we'll look. The kids enjoyed the pool and the fact there was 3 tvs in the suite. The location was nice a shopping center is walking distance and the National Harbor is 10minutes away. overall the stay was nice and the roll away was my only issue,

  • Stayed: June 2013, traveled with family
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Thank azbound50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanda J, Manager at TownePlace Suites Springfield, responded to this reviewResponded February 3, 2016

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

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Reviewed June 21, 2013

The front desk staff was very friendly. The room had a nice kitchenette. The room is quite small when using the pullout bed, but when it was closed it was nice. The shower had very hot water and great water pressure. There was no full size mirror in the room so no checking out your outfit, just the mirror over the sink in the bathroom.

  • Stayed: June 2013, traveled with family
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Thank vataylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanda J, Manager at TownePlace Suites Springfield, responded to this reviewResponded February 3, 2016

Thank you for your kind words.We strive to provide a friendly and welcoming atmosphere for all and I'm happy to read you felt comfortable and enjoyed the services our team provided during your time with us. We look forward to welcoming you back soon.

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Reviewed June 21, 2013

We wanted a two bedroom suite on a long road trip and Townplace has become our "go to" provider for two bedroom suites. There were three TV's in the suite, one wasn't working properly, so I stopped at the front desk as we went out to eat, spoke to the Manager about it, and it was fixed by the time we got back from dinner. The room was very clean, the kitchen was spotless, the beds were comfy, and the A/C was cold and quiet.
The breakfast area was clean and well stocked. The parking lot was jammed which was expected for a Saturday in June, but it was well lit and seemed safe. The staff were all very friendly and attentive.
This is the second time I've stayed at this property, so I'll keep it on the list for the future. There is a Courtyard in this neighborhood which also is another very nice property. Very good location on the west side of metro DC. The highway ramps are only a two minute drive, and the signage is good.

  • Stayed: June 2013, traveled with family
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1  Thank Leftome321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanda J, Manager at TownePlace Suites Springfield, responded to this reviewResponded February 3, 2016

We are truly glad that you chose to stay with us.We strive to provide a friendly and welcoming atmosphere for all and I'm happy to read you felt comfortable and enjoyed our services during your time with us. We look forward to welcoming you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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