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Residence Inn Springfield Old Keene Mill
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Savings alert! 33% below average rates

The price you found is 33% lower than this hotel's average rate of $164/night.

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Savings alert! 14% below average rates

The price you found is 14% lower than this hotel's average rate of $125/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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Reviews (303)
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All reviewsparking garagetwo bedroom suitetrader joesfull kitchendining tableawesome customer servicedc areasecond homeoatmealfull sizemetro stationhome away from homefree breakfastwould stay againhotel is cleanclose proximityeach morning
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291 - 296 of 303 reviews
Reviewed May 12, 2010

Our family (4 people total) spent 3 nights here. First of all I must say that the hotel staff members were very courteous and professional. The hotel is fairly new so everything is very clean and obviously up to date within the rooms. The location is immediately accessible to I-395, I-495 and I-95 and is within 2 miles of the Springfield Metro Rail Station. Unfortunately the trade off is all the traffic noise making it very hard to sleep at night. We were able to resolve this by purchasing some box fans from the local K-Mart (which is right next door) to counter the booming sounds with a more pleasant white noise. I have stayed at many Residence Inns over the years and have always loved their breakfast selection however this one falls short of the others. The dining area is very small with only 4 tables that can seat up to 4 people each, 4 smaller tables that can seat up to two and a small bar for the single sitters that accommodates 6 side by side. The buffet area is also equally small making the selection of food very limited and crowded with people bumping into each other as they attempt to fill their plates. We found ourselves competing for one of the 4 larger tables each of the 3 mornings we were there. We were lucky enough to get one each morning but saw many onlookers trying to figure out where they will sit, many of which resolved to their rooms with the food. Next time we visit the DC area we will most likely choose Residence Inn but a different one.

  • Stayed: May 2010, traveled with family
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3  Thank sequestre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 26, 2010

Was in town for a family party and based on good reviews below made room reservation with pretty low expectations. I was so pleasantly surprised! The rooms are so spacious and lovely! Fun colorful decor and seemingly brand new hotel or at least undated rooms. I wish we had reason to stay longer. This place is great for families (and there were plenty of kids running around at breakfast having a great ol' time). Breakfast buffet had lots of variety and everything we tried was yummy. Staff were wonderful too! Free parking. Two big thumbs up.

  • Stayed: April 2010, traveled as a couple
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Thank Lexi110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 11, 2010

About to move back to the states after a long time overseas... we needed to make reservations and the team at this particular Residence Inn at Springfield Old Keene Mill were simply outstanding! They not only helped us over the phone but arranged for me to speak to the manager so that he could give us the best deal... we are looking forward to the stay and it is very good to know that at least one major part of the move will be taken care of and handled with professionalism and care! Thank Kareem and Ruby for your time and thoughtfulness! You understand customer service and know how to treat people fair!

  • Stayed: April 2010, traveled as a couple
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1  Thank nicks1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 7, 2010

Stayed here for 2 weeks while on business. Brand new and belonging to Marriott Group. Great suites, full kitchen, dishwasher, very comfy bed, staff were excellent - everyone from the reception desk to the janitors were pleasant, courteous and extremely helpful. Nice breakfast every morning and the Manager hosts a social Mon Wed evening with free food/snacks. Complimentary beer and wine also! They wil even go grocery shopping for you if you do't have time and deliver to your room. Laundry and Fitness center as well as a nice pool on site. Some shops and restaurants close by, a bit of a hike to the nearest Metro. Talbots Outlet directly across the street. Total Wine (a great wine store) is beside Talbots - fantastic selection and prices!

Stayed: March 2010, traveled on business
Thank ChristinaHD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2010

This is a great hotel. The staff is excellent and it is apparent in every aspect of the hotel.

  • Stayed: February 2010, traveled on business
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Thank madthompso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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