All employees (front desk, breakfast attendants, maintenance and housekeeping) were friendly and helpful throughout our stay. Located in a well-lit, safe area -- it was easy to find the hotel, and shops / restaurants were close by. Plenty of free parking around the hotel. Lobby was bright and clean, nice breakfast area. Hallways could use a little updating, but they were clean and well-lit.
Our room was immaculately clean at arrival and upon return 2nd day (and no sign of bedbugs!) Nice room furnishings - included microwave, frig, work desk with lamp, credenza and TV stand / dresser unit. The LayZBoy style lounge chair was a nice addition, although it looked a little worn.
The furnishings were all fine -- a couple of pieces showed minor wear, but everything was fully functioning. The bathroom was small, but it was clean, everything in working order, and no issues with hot/cold water, etc. The A/C unit worked great - cooled the room down fast and very quiet. Our room location - 2nd floor end of hallway - was QUIET. We heard NO noise from outside our window or other rooms.
The room felt just a bit cramped with 2 beds and all the furniture, but that was no big deal. Overall, the room was bright and cozy. And the FREE wireless service worked like a charm.
Breakfast was great -- lots of healthy food options (juice, yogurt, oatmeal, cereals). The buffet included a "make your own" waffle machine, but no biscuits & gravy types of food, and that was fine with us.
The hotel offered a FREE Manager's reception each weekday beginning around 5pm. VERY NICE perk -- a small buffet of hot finger-foods, chicken salad w/ crackers, etc. (Different items each night.)
We took full advantage of the hotel's FREE Shuttle Service to and from the Franconia -Springfield METRO Station. WONDERFUL SERVICE! All we had to do was stop at the desk (or call the hotel from the METRO Station) to request shuttle service. We only had to wait 5 or 10 minutes each time. And they provided shuttle from early morning until 10pm each night. (The Franco-Springfield METRO Station is the last station on the BLUE line, so it will take you about 40 minutes to reach the SMITHSONIAN Metro Station. But the BLUE line takes you all the way in, so you won't need to change trains.)
I've given this hotel a 5 point (Excellent) rating. It IS NOT the Ritz-Carlton, so if you are expecting fresh rose-petals on your pillow, this hotel isn't for you. Its an older hotel, so you'll notice slight "wear and tear" mainly in the public areas. But if you are looking for a CLEAN HOTEL / CLEAN ROOM, in a SAFE area just outside DC, with EASY access to the METRO, and at a very reasonable rate in light of its proximity to DC, then this is definitely the hotel for you. I would definitely stay there again, and I would recommend it to friends and family.
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- Also Known As:
- Comfort Hotel Springfield
- Comfort Inn Springfield
- Springfield Comfort Inn