For the price it's a decent deal I guess. My main thing about a hotel is the bed and pillows, which was the main gripe for me. The pillows were lumpy (the whole assortment of them they leave on the bed) and the bed not that comfortable. I've had worse, but only a couple times ever. The rooms are dated and TVs are small CRT style. That's the bad. The good is that it is very clean property in all and the staff was very helpful in all of my requests.
The free breakfast was low quality of hot items, but rest was all fine plus was well stocked and not crowded so rather nice in all. I commuted by metro and thought I could walk based on google map distance, but reality is with the roads in the way and weather being what it was I had to take a cab there then found out they have a shuttle service after getting there, which was fairly timely in getting me to the station. I continued to use cab to get back to hotel so I didn't have to wait or call anyone. The mall next to the hotel isn't nearly what I thought it'd be; it's definitely not crowded but that's because a large portion of it is supposedly being redone and other store seletion is limited there as well but not terrible. I had to get some dress shoes so went to Macy's and the selection there was about half of what it is at Pentagon City Mall. That goes for rest of mall in general. The food selection near the motel is almost nonexistent. There is a Houlihan's next to it in the Hilton but prices are high and food is so-so. The Silver Diner on other side of mall parking lot a short walk away isn't great either. The Five Guys, Moes, and other that I noticed on Google maps isn't accessible by foot because it's on other side of the freeway. If you stay here, do it if it's the most affordable thing you can find (and that is what matters most to you) and make sure to eat before coming back to hotel area. If you're used to Hampton Inn, Doubletree, other Hilton brands, or Mariott line, you'll be disappointed. If you're used to Days Inn or Red Roof you'll think this is better. Your satisfaction will depend on expectations. The staff and cleanliness are why I rated this a 3. If it weren't for that I would've done a 2 based on the quality of sleep I got.
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- Also Known As:
- Comfort Hotel Springfield
- Comfort Inn Springfield
- Springfield Comfort Inn