Hotel management did not adjust service staff to serve full hotel for 2013 Inauguration. Only one person, for example, was working the breakfast room. It was not clear from the review that the exercise room required one to leave the hotel to go to a room in the back of the hotel approximately 20 yards away. The front desk staff did not have consistent information on how the many guests in the hotel could access METRO on the morning of Inauguration, when the shuttle would run, etc. This despite the fact that the hotel was charging a premium rate for rooms for this reason during this period.
- Official Description (provided by the hotel):
- Welcome to our Wingate by Wyndham Springfield hotel near Washington, D.C., with access to all nearby airports, including Ronald Reagan Washington National Airport (DCA) just 10 miles away, Washington Dulles International Airport (IAD), 30 miles away, and Baltimore Washington International Thurgood Marshall Airport (BWI), 50 miles away. Find a free breakfast, 24-hour onsite business and fitness centers, a free happy hour Monday through Thursday, free parking, a seasonal outdoor pool, and free metro shuttle service. Our rooms feature free WiFi, flat-screen HDTV, microwave, mini-refrigerator, ergonomic work space, ironing facilities, and coffee and tea maker. Area shuttle service is available for free. George Mason University, Georgetown University, and Catholic University of America all are nearby. Admire the architecture of the Washington National Cathedral. The Kennedy Center offers fantastic entertainment. Catch a game at FedExField or Verizon Center, where the Washington Mystics, Washington Capitals, and Georgetown Hoyas play. Other attractions include the National Zoo, Pentagon City Mall, and Walter E Washington Convention Center. ... more less
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- Also Known As:
- Hampton Inn Springfield Hotel Springfield
- Springfield Hampton Inn