My husband and I were moving my mother to South Boston from Florida and stayed at this Holiday Inn Express. Due to a delay in Florida, I was seven hours later than my husband arriving at the hotel. I called the hotel at 1 pm to make sure he could check in, since the room was under my name. (In fact, my last words to the person on the phone were "I don't want there to be any problems later.") When my husband arrived, he also told the desk person that I would be very late arriving. When I arrived at 1:30 am, the person at the desk told me I couldn't have a key to the room, said she was sorry and then stared at me like she expected me to just leave.
I had to ask her twice to look up the reservation and forced her to look at my ID and the printed confirmation I had. She seemed to believe that I would seriously just accept her decision and wander back out into the night to sleep on a park bench or something.
After several minutes of arguing, she finally gave me a key to the room. This experience was the opposite of no problems and certainly the last thing I needed at the end of a very long day.
When I finally got to bed, the linens were rough and I'm pretty sure there were rubber sheets on the mattress.
- Official Description (provided by the hotel):
- The Holiday Inn Express South Boston Hotel is a 3 star hotel located in the heart of South Boston, Virginia. We are convenient to all area restaurants, shopping, and the Halifax County Industrial Park. We are also 2 miles from South Boston Speedway and only 25 miles from VIR. If you're ready for quality service at an affordable price, STAY SMART, stay with us! ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express South Boston Hotel South Boston
- Holiday Inn South Boston
- South Boston Holiday Inn