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“Internet sucked”

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Super 8 South Boston VA
Ranked #3 of 7 Hotels in South Boston
GreenLeadersBronze level
COOLIDGE
1 review
“Internet sucked”
Reviewed October 7, 2012

When I checked in I told the clerk I need internet access she said it was good, I got to room & had no service , was moved to another room that had service.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank DARTON J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM3823, General Manager at Super 8 South Boston VA, responded to this review, October 25, 2012
We are pleased that you chose our motel for you lodging needs. I do apolgize for the internet issues that you experienced. We have identified a problem with the signal strength in certain parts of the building and are looking into ways to fix the issue. Thanks for your comments.

Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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202 reviews from our community

Traveler rating
    70
    67
    30
    18
    17
See reviews for
64
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Any
English first
Ontario
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed August 17, 2012

Recently did some track time at VIR which is 25 minutes away from the track.

The room wasnt ready, so we decided to grab some lunch. Came back an hour later and was handed our room key. The minute we walked into the room i told my wife not to touch anything.
How does a large organization such as Super 8 allow these operators to stay in business?

This place is a mess, the chair in the room was worn out beyond belief. I checked for bed bugs right away and sure enough there were signs of them on the mattress.
The smell of the room itself was musty.

We went down to the front counter and told the girl at the counter we wont be staying here.
There are far more nicer places just down the road such as the Holiday Inn or Marriaot.

Stay away.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank infernobuster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisha B, Guest Relations Manager at Super 8 South Boston VA, responded to this review, January 18, 2016
Thank you for your review . We had completely remodeled this Super 8 in 2015 .
I would like to invite you to come and visit us whenever you are in area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winchester,VA
Level 3 Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 16, 2012

Clean rooms, friendly service. I recently stayed with our car club while attending events at VIR track. We had (10) rooms and everyone liked the location close to the track and restaurants nearby. The other choice was Marriott but the price was double what we paid.

  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank roadwarrrior2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisha B, Guest Relations Manager at Super 8 South Boston VA, responded to this review, January 18, 2016
Thank you for your review . We had completely remodeled this Super 8 in 2015 .
I would like to invite you to come and visit us whenever you are in area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reisterstown, Maryland, United States
Level 4 Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 14, 2012

I had a decent stay here.. It is not fancy, but the room was clean and comfortable. It's not as new as some of the other hotels in the area, but I think I got a decent room for the price. The breakfast they offer is no frills, but there are some fast food places across the road if you want a quick, cheap, hot breakfast. The front desk staff were pleasant. I'd stay here again.

  • Stayed April 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kirke W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Super 8 South Boston VA, responded to this review, July 12, 2012
Thanks for taking time out to post positive comments on our property. We try to offer quailty service at the best value. Hope to see you again on your next trip to the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
pleasant garden
1 review
Reviewed April 26, 2012

Stayed at this hotel every month for about a year. There are only a couple hotels in this town and my company unfortunatly put us in this one.... The manager their always had a bad attitude and the place usually had a bad stinch in the air all through the hotel.... Recently had to stays there due to all the other hotels being booked. My toilet did not flush properly so i let the front desk know. The next day it was still not fixed and i was told that all the toilets there were like that and you dad to hold down on the handle during the entire flush for them to flush properly. Not accepting this answer i called super 8 and filed a complaint. The next day i had a note from the manager telling me that if i had any more problems to come see her. (toilet still not fixed and same old bad attitude) Checked out this morning!!! Thank God

Room Tip: go to the Holiday Inn down the street!! a little more but worth it!
See more room tips
  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stoney b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisha B, Guest Relations Manager at Super 8 South Boston VA, responded to this review, January 18, 2016
Thank you for your review . We had completely remodeled this Super 8 in 2015 .
I would like to invite you to come and visit us whenever you are in area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlottesville, Virginia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 14, 2010

This was a great place to stay. We were moving and stayed here for almost a month. The rooms were big, nice and very, very, clean. All of the staff was nice,friendly and very helpful. The kids also liked it. I had a good stay here and the price was also good.

  • Stayed June 2007, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank moralesandmejia55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisha B, Guest Relations Manager at Super 8 South Boston VA, responded to this review, January 18, 2016
Thank you for your review . We had completely remodeled this Super 8 in 2015 .
I would like to invite you to come and visit us whenever you are in area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SW Virginia
Level 4 Contributor
36 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed April 2, 2010

I stayed here one night, upon check in the outside of hotel was light up like day with bright orange and white lights. When you enter the lobby, to get someone to the front desk you have to use the lobby phone, dial 0 to get someone to check you in. The lady at the front desk seemed less than thrilled to be there, and even less thrilled that I was there. I was given a passcode to get on the wifi internet, and I tried a combination of of what was on that paper, then to find out upon calling the front desk that it was lower case letters, of which the paper showed upper case, and a zero which looked like a letter O. The bathroom was okay with some of the wall paper curling up in the corners. Back to the High Speed Internet. I finally got connected, and it was so slow, a basic page like facebook would take no less than 3 minutes to load. It was much slower than dial up. The bed was comfy, but a bed that I slept on top of the comforter. This hotel seems to need a overhaul and maybe some new management.

  • Stayed March 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ChrisinVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisha B, Guest Relations Manager at Super 8 South Boston VA, responded to this review, January 18, 2016
Thank you for your review . We had completely remodeled this Super 8 in 2015 .
I would like to invite you to come and visit us whenever you are in area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 South Boston VA

Property: Super 8 South Boston VA
Address: 1040 Bill Tuck Hwy, Hwys 58 & 360, South Boston, VA 24592-7134
Phone Number:
Location: United States > Virginia > South Boston
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in South Boston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 South Boston VA 2*
Number of rooms: 58
Reservation Options:
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Also Known As:
Super 8 South Boston
Super Eight South Boston
South Boston Super 8
South Boston Super Eight

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