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“Clean and nice”

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Hampton Inn Richmond-Airport
Ranked #1 of 15 Hotels in Sandston
Certificate of Excellence
Reviewed January 29, 2013

Stayed here while daughter was participating in Volleyball tournament. Room was nice, clean. No light bulb in desk lamp which was an inconvenience I discovered when I woke at 5am to do some work before my daughter woke up. The front desk was most helpful at check-in and greeted us by name during our 3 days stay.

  • Stayed: January 2013, traveled with family
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Thank 43kelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tonya H, General Manager at Hampton Inn Richmond-Airport, responded to this reviewResponded February 25, 2013

Thank you so much for sharing your review of our hotel. I am so excited to share this with my employees as we work very hard to be the very best we can be! It warms my heart to hear they were so polite and welcoming to you and your family during the volleyball tournament. I look forward to seeing you again in the future! We love having you with us.

Tonya Hopkins
General Manager

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376 - 382 of 426 reviews

Reviewed January 26, 2013

Stayed here overnight when a 1 - 2 inch snow storm cancelled all flights out of Richmond. Got a special distressed passenger 79.95 rate from US Air.

Clean Basic Airport Hotel, Friendly staff, not bad at all. Rooms were pretty big. No bar or restaurant, had to go to the place next door Hilton Garden which has the same owner. They do have a shuttle bus to and from the airport. Just stayed overnight and had an early flight out, so didn't have chance to see the fitness center or breakfast. Within walking distance to a Wawa Gas station / convenience store.

Overall good experience.

  • Stayed: January 2013, traveled on business
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Thank kiki1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tonya H, General Manager at Hampton Inn Richmond-Airport, responded to this reviewResponded February 25, 2013

Thank you so much for the great review! I'm so glad we were able to accommodate you during your troubles with your flight. I understand how frustrating that must have been for you and it makes me so happy to know we made your evening. If your plans return you to our area I sincerely hope you will stay with us again! We truly love having you as our guest.

Tonya Hopkins
General Manager

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Reviewed January 16, 2013

Close to the airport and a very nice location. Many nice area hotels on the same street. The staff was great and after my last visit to a Hampton Inn in Atlanta last week, it was great to have a wonderful night. Good food really close by and a Hilton Garden Inn right next door with a bar and restaurant as well. If your business traveling in Richmond then it's a great location, 6 miles from downtown on the northside of town

Room Tip: Book a room on the back side of the hotel, the airport is close and there's still no noise, but...
See more room tips
  • Stayed: January 2013, traveled on business
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Thank TaylorC73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tonya H, General Manager at Hampton Inn Richmond-Airport, responded to this reviewResponded February 25, 2013

Thank you so much for the positive review of our hotel! We really enjoy hearing from our guests as your feedback helps us to better our facility and overall guest experience. I shall share your comments with my staff as we always love to hear we did a good job!

We look forward to seeing you again in the future! Thanks so much for being our guest.


Tonya Hopkins
General Manager

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Reviewed January 2, 2013

Provided your expectations are in line with what you're getting the Hampton Inn at Richmond Airport was an outstanding facility. To be clear, this hotel is well suited for business travelers who are either flying solo or have one other person with them as the rooms are small and facilities limited. If you need a place to hang your hat and get a good night's rest you won't be disapointed and given how overwhelmingly positive we felt about the place I'll start with what they got right:

As others have said, the facility is absolutely spotless from top to bottom. I was surpised to learn the hotel was 4-5 years old as it looked as if they just opened their doors the day before I arrived. We're not very needy guests but to the extent i asked for anything like extra towels or a plunger, etc. the staff was more than accomodating and freindly. The rooms, while a bit on the small side, were also spotless and nicely appointed with a very comfortable bed, clean/premium linens & towels and a nice, large desk/work area w/plenty of outlets as well as wireless/hard wired internet connections. The TV and clock/radio were modern and in good working order and the in-room climate control worked quickly, quietly and perfectly. The bathroom was spotless and the shower had good to above average water pressure. The adjustable shower massage head was a nice touch although I would've preferred a hand held version myself.

On the downside, I travelled with my wife and 15 y.o. daughter and we did feel a bit cramped in the room that had 2 queen beds and little room to move around or get any privacy when getting changed. i also found myself stumbling over luggage and shoes in the middle of the night but that's probably more a function of my family's proclivity to over-pack than anything else. they do advertise an indoor pool and gym but i found the pool to be more of an oversized bathtub with no room to do much else than get a soak. their gym consisted of basically 2 treadmills, a recumbent bike and a rack of dumbells. luckily we were the only ones using it at the time but its easy to see how that gym could get overcrowded in a hurry. finally, i was underwhelmed w/the breakfast that was included with the room charge. they don;t seem to have a true kitchen at the hotel so the hot breakfast consisted of these pre-formed, re-heated egg type contraptions that remided mo more of astronaut food than gourmet cuisine. they also provided pastries and muffins of you wanted but they were more of the gas station/7-11 variety than anything you'd get in a decent bakery. they did provide cold cereals and english muffins which are impossible to scew up and thet held me over until we went for a "real" breakfast. you can't complain too much b/c you're not being charged for it but i'd have to say this is probably the worst hotel breakfast buffet I've ever eaten at.

Lest anyone get the wrong impression, we were more than pleased with the hotel and staff. the breakfast was the only true complaint i have as the others were more related to the size limitations of the building than anything the people there did "wrong" and we'd gladly stay there again if we're travelling w/o our daughter.

  • Stayed: December 2012, traveled with family
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1  Thank 22jms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tonya H, General Manager at Hampton Inn Richmond-Airport, responded to this reviewResponded February 25, 2013

Thank you so much for taking the time to review your stay with us at the Hampton Inn Richmond - Airport. Your reviews are so incredibly helpful to us as we are striving to be the very best hotel in Richmond. It warms my heart to know my staff was very welcoming and accommodating and you felt right at home! Please accept my sincerest apologies for the breakfast not being up to standards. I can assure you this is not a usual occurence at our hotel and I have personally educated my breakfast staff on this issue so it does not happen in the future. Thank you so much for bringing this to my attention! Your comments and reviews point us in the direction for success as that is extremely important to us.

I sincerely hope your poor experience does not deter you from staying with us in the future. Thank you for being our guest and I truly hope to see you again on your next trip to Richmond!


Warmest regards,

Tonya Hopkins
General Manager

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Reviewed December 10, 2012 via mobile

This Hampton Inn was superb. The hotel was spotless from the lobby/breakfast area to the fitness and business centers and the guest rooms. Rooms are typical with a flat panel tv, fridge, and microwave. The beds were very comfortable, but I hope Hampton Inn opts for larger pillows in the future (picky, I know). The hotel is well suited for business given its proximity to the airport and I-64/I-95/I-295. Although close to the airport, I hardly noticed any aircraft noise. The only draw back is the lack of restaurants within walking distance, although there are plenty just a couple of minutes away by car (as well as a nice retail area). Tonya, Nikki and the rest of the staff (who's names I regretfully do not remember) were beyond polite and helpful. They are some of the most courteous hotel staff I have dealt with.

  • Stayed: November 2012
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1  Thank FNadeau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2012

My husband and I stayed at the Hampton Inn Richmond-airport we had a wonderful experience. Staff has been very knowledgable and friendly. If we needed direction to a destination they would look it up and print it for us. At that time I did not know they had an office area. Each time we passed the front desk we were greated with kindness. The hotel is very clean and tidy which is a plus including the breakfast and dinning area. The breakfast food was good and the hostess always asked if we needed anything that was not availble. The down stairs restrooms are always stocked and clean. I know this because when went to breakfast and did not want to go back to our room so I just used the downstairs restrooms. I also liked the fact that they have an exercise room. There is a TV in there so that you can watch TV and work out at the same time. I asked several of the staff what happens when there is a hurricane (sandy) what happens and they reassured me that everything would be ok and that sometimes the electricity goes out but other than that we should be fine. The also told me that they had a back up generator so that the lobby would be lit up so if we wanted to we come down stairs. All in all it was one of the best experices that I have had. The outside of the hotel was well groomed and taken care of.

  • Stayed: October 2012, traveled with family
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1  Thank Wendy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tonya H, General Manager at Hampton Inn Richmond-Airport, responded to this reviewResponded February 25, 2013

Thank you so much for your review! I am so pleased to hear you had an enjoyable stay with us despite the hurricane Sandy. I know it's extremely frustrating and uncomfortable when the power goes out and I very much appreciate your patience and understanding. I am SO happy you enjoyed all of our amenities and our overall facility! Please continue to stay with us on your next trip into Richmond. We truly love having you here!

All the very best,

Tonya Hopkins
General Manager

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Reviewed October 17, 2012

Typical Hampton. Good value. Very close to the airport. Free breakfast. No restaurants within walking distance, unless you are visiting one of other the other hotels close by. Lots within driving distance. Good service from the on site team.

  • Stayed: October 2012, traveled on business
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Thank BillMc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tonya H, General Manager at Hampton Inn Richmond-Airport, responded to this reviewResponded February 25, 2013

Thank you so much for the review of our property! I am so thrilled to hear you had an enjoyable stay with us. Please continue to stay with us in the future on your next visit to Richmond. We love having you here and appreciate you very much as our guest!

Please feel free to give us a call at the hotel directly if there is anything further we can do to serve you.

Tonya Hopkins
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Richmond-Airport

Address: 421 International Center Dr, Sandston, VA 23150-1336
Phone Number:
Location: United States > Virginia > Sandston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Sandston
#2 Romantic Hotel in Sandston
#2 Business Hotel in Sandston
Price Range: $124 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Richmond-Airport 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
The Hampton Inn Richmond Airport hotel is less than 1 mile from the Richmond International Airport. Offering 104 spacious guest rooms with micro/refrigerator, hair dryers, iron and boards, 32 inch flat screen TV's. Also including free breakfast, free high-speed internet, free business center, free fitness facility and indoor heated pool. Just a few miles from Downtown Richmond. A city rich in history. We loving having you here! ... more   less 
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Also Known As:
Hampton Inn Richmond-Airport Hotel Sandston

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