My stay at the Hilton Garden Inn was mostly a positive one. After several calls using the Hilton Honors phone number, I was finally able to use my Honors Points. Kudos to the women who were able to change my reservation from a Hilton Garden Inn Downtown Richmond to the one by the airport. The Hilton Garden Inn in Sandston VA was located close to the airport. There was a Holiday Inn and a Hampton Inn on either sides of the Hilton Garden. Within walking distance was a WAWA convenience store and gas station. There were also a few fast-food restaurants (Burger King and Arbys) close by. The hotel lobby was bright and inviting, as was the restaurant area. Jay, at the front desk, was hospitable. A couple of complaints, however: The area at the base of the toilet was not clean (I recognize "evidence" of this since I have boys at home). I had to wipe off the area myself. Also, in the morning, the housekeeping staff started at one end of the hallway, tapping on doors and yelling "housekeeping!!" I thought my door would be spared as there would be record that I was checking out that day and would be leaving soon. No such luck...I had to bear the rapping and declaration of "housekeeping!!," as well.....and at 9am on Sunday morning, no less!! Granted, our "do not disturb" sign was not on the door. It wouldn't have really mattered, however, because you could clearly hear the housekeeping woman knocking and yelling at each door she checked (and she checked many). Overall it was a good stay and I would probably stay there again.
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- Also Known As:
- Hilton Garden Inn Richmond Airport Hotel Sandston