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“Room was excellent and service was very good”

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Courtyard Richmond Airport
Ranked #5 of 15 Hotels in Sandston
Williamsburg, VA
Level 4 Contributor
34 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Room was excellent and service was very good”
Reviewed September 16, 2010

Except for a slow check in, everything was outstanding.

  • Stayed September 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank George S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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449 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • German first
  • Any
English first
Martinsburg, West Virginia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 13, 2010

Our housekeeper was wonderful!! She was so sweet and tried to make our stay perfect. She always greeted us in the hallway and was so polite. She made our stay very enjoyable!!

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
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Helpful?
Thank vgreenfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
usa
1 review
Reviewed September 7, 2010

I enjoyed my stay as this was my third visit. When I asked the associate when the hotel had been update she advised in March of 2010 and named some of the services available. I have enjoyed every stay at Courtyard Marriot Richmond Airport, I have enjoyed the stay so much that I stayed at Renaissance Baltimore Harborplace. Looking forward to staying again next year. Keep up the good work.

  • Stayed September 2010, traveled with friends
    • Value
    • Location
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Helpful?
Thank dannee2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nassawadox, Virginia
1 review
Reviewed August 31, 2010

This is a great hotel. The staff was very nice - even though there was a bit of a mix up with my on-line reservation (I thought I had reserved two rooms, but only recieved one confirmation, so I called to reserve the second & then when I got there ended up with three rooms!) - they were pleasant and easy to work with. They even made sure to put both rooms as close together as possible, which wasn't necessary, but was very nice.

The hotel itself is beautiful - lots of warm colors, nice artwork, comfortable seating arrangements in the lobby that allow for some privacy. The pool is in a covered sunroom, includes a hot-tub, was clean and a is good size.

Everything was very clean & I'm very picky about that in hotels. If there is a spot to be found, I find it! I wasn't able to find anything at this hotel.

The room was large, included a microwave & fridge along with a desk. The bed was very comfortable.

I just can't say enough nice things about this hotel. If you need to stay in the Richmond area - this is the one to choose!

  • Stayed August 2010, traveled on business
    • Value
    • Location
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Helpful?
Thank Triptaker19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Level 6 Contributor
81 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed August 26, 2010

I am doing a transfer into the Richmond area and have stayed several times. It is a great place to relax, do business and close to many eateries and Richmond airport. I will continue to make this my hotel choice.

  • Stayed August 2010, traveled on business
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    • Location
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Helpful?
Thank NicoleSienna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
1 review
Reviewed August 25, 2010

My mother lives in Richmond and had a stroke on August 16, 2020 and was discharged from the hospital after 72 hours. My sister and I came from out-of-town and took her to the Courtyard Marriott to that she could have a handicapped-accessible air-conditioned room. The first night in the hotel, my mother fainted because of dehydration and a reaction to her new medication. The staff at the front desk promptly called 911 and the emergency crew showed up in 2 minutes flat. The emergency department at a local hospital treated her for a few hours then we brought her back to the hotel. Everyone at the hotel was extremely responsive to our needs. The front desk inquired frequently; the housekeeping staff kept us supplied with fresh towels and linen; and the food service staff exceeded our expectations. We will be back.
Jackie

  • Stayed August 2010, traveled with family
    • Value
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Helpful?
Thank JacquelynGarrett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montoursville, PA
Level 6 Contributor
65 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed August 17, 2010

We paid a small price for this hotel via Priceline and I quite honestly, will stay there again regardless of the price because of the excellent service and beautiful room we had. Its hard to make an airport hotel something that resembles a vacation destination, but they certainly did so here.

Received a followup email from the GM. Very nice touch! Great job Courtyard!

  • Stayed August 2010, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank pamski6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Richmond Airport

Property: Courtyard Richmond Airport
Address: 5400 Williamsburg Rd, Sandston, VA 23150-1222
Phone Number:
Location: United States > Virginia > Sandston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Sandston
#5 Family Hotel in Sandston
#5 Business Hotel in Sandston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Richmond Airport 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Courtyard By Marriott Richmond Airport Hotel Sandston
Courtyard Hotel Richmond Airport
Courtyard Sandston
Sandston Marriott
Sandston Courtyard
Courtyard Hotel Sandston

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