We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“always a great stay”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Courtyard Richmond Airport
Ranked #5 of 15 Hotels in Sandston
Reviewed November 15, 2012

Rooms always clean and comfortable, all facilities equally as clean. Staff friendly and courteous especially the bistro cafe staff. No complaints here. If you are fortunate enough to bag a balcony room, balconies do not have chairs and there may not be a chair in the room to use on the balcony. But it's still nice to have one even if the view is of the parking lot.

  • Stayed: November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank reds9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (453)
Traveler rating
Traveler type
Time of year
Language

254 - 260 of 454 reviews

Reviewed November 11, 2012

My husband and I stayed here free with points for one night while in town for a concert in downtown Richmond. There was a slow moving lengthy line for check-in, but the hotel was fully booked due to a wedding party and a marathon. Waiting for my husband to check us in, I eyed the lobby and Bistro area. The furnishings were modern and hip and most were in great condition. An eyesore, were the half circle booths with individual televisions, in the lobby area. Each booth had peeling seat surfaces. It was not slight peeling, but looked as if they needed to be refinished or taken to the dump. That was a negative in my book.
Our room appeared to be clean, including the bathroom. The furnishings were in great shape with little damage or wear. The room layout was a bit odd. Instead of the television directly in front of the bed, it was off to the left. It seems as though it could have been on the same wall as the sofa bed. It really wasn't an issue. The heat worked fine and we were able to keep the fan running all night to keep the outside noise down to a minimum. I did hear a few planes take off, not long lasting or disturbing. My one big complaint was the lack of trashcans. We always get food to bring back to our room after a show. There was a teeny trashcan without a liner underneath the bathroom sink. Our trash would not fit in there. There was no larger trashcan anywhere else in the room.
If in the area again and needing a place to stay, we would consider this hotel again.

  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kribbean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYRichmondGM, General Manager at Courtyard Richmond Airport, responded to this reviewResponded November 13, 2012

Thank you for your comments. I am happy to hear that you enjoyed our decor. You noted that our media pods were in need of attention. We had those reupholstered this week and now look like new. Your comments are invaluable in improving our hotel for yourself and all of our guests. We look forward to seeing you the next time you are in the Richmond area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 9, 2012

I have always stayed at this Marriott when I come to Richmond and they did not disappoint this time either. I was pleasantly surprised with the new hotel renovations. They were very nice...I love the new colors and Bistro! Staff was friendly and check in was a breeze (and I used my rewards points for this visit). I would recommend this location to anyone.

  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Brenda T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

We couldn't have been happier with the staff, service and our accommodations at this Marriott. We have seldom stayed at the Marriott, (usually B & B's when we travel), but our stay at this particular Courtyard has made us think we now have another choice. My husband and I travel quite a bit and love knowing how well the Marriott treats their guests.

  • Stayed: November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MaureenAB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2012

We had a very early flight in the morning. We mentioned to the Associate that it would be nice if we could drop our rental car off that night to save time in the A.M. She immediately suggested that we could do that and the hotel would arrange the shuttle to get us back to the hotel and shuttle us in the morning. The wakeup call at 4:30AM was on time, the shuttle got us there on time, and everyone was so courteous. We ended up just eating at the hotel and the service and food was excellent. I usually do stay at Marriott Hotels as they are consistently updated and clean. This was a surprise as I did not expect this level of service at an airport hotel. It made our flight out so much more relaxed and the hotel is a mere 10 minutes away from the terminal. Oh yeah, room darkening curtains helped also. Kudos to the staff and management.

  • Stayed: November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Carol565
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2012

Great location! Great room! Great staff! I called for transportation from the airport. The car was ready for pick-up within 10 minutes. Very friendly staff returned me to the airport to pick-up my rental the next day! Very convenient. Your stay makes all the difference with you have happy employees!

  • Stayed: October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kenneth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2012

Stayed three nights. Very close to airport. . Easy check in, clean spacious rooms,close to many restaurants and nice sitting area in back of hotel. Did not use pool or gym, but both areas looked very clean. Greatest feature was the staff. Have rarely met such friendly, helpful, accommodating hotel employees. Especially Shawn Williams!! He will brighten anyone's day!

Room Tip: Ask for room at back of hotel.
See more room tips
  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank annieb_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Sandston
0.1 mi away
Best Western Plus Richmond Airport Hotel
0.5 mi away
Richmond Airport Hotel
Richmond Airport Hotel
#7 of 15 in Sandston
488 reviews
0.9 mi away
Hampton Inn Richmond-Airport
Show Prices
Show Prices
Show Prices
0.9 mi away
Four Points by Sheraton Richmond Airport
0.9 mi away
Hilton Garden Inn Richmond Airport
0.9 mi away
Homewood Suites Richmond Airport
Show Prices
Show Prices
Show Prices

Been to Courtyard Richmond Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard Richmond Airport

Address: 5400 Williamsburg Rd, Sandston, VA 23150-1222
Phone Number:
Location: United States > Virginia > Sandston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Sandston
#5 Business Hotel in Sandston
#5 Family Hotel in Sandston
Price Range: $110 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Richmond Airport 3*
Number of rooms: 142
Reservation Options:
TripAdvisor is proud to partner with Priceline, Hotels.com, Booking.com, Travelocity, Orbitz, TripOnline SA, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your Courtyard Richmond Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Richmond Airport Hotel Sandston
Courtyard Hotel Richmond Airport
Courtyard Sandston
Sandston Marriott
Sandston Courtyard
Courtyard Hotel Sandston

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing