I booked this room for some friends since they were visiting the area and wanted to save some money. As a Choice Employee, I chose this location because it was near where they needed to be. They paid BAR rate instead me booking the Choice Friends & Family rate. Once they got checked in, I received a phone call about the hair in the sink, they were moved into another room almost immediately. Then the second room had bugs of some sort in the bathtub. They also complained of a loud musty odor throughout the hotel. I was so embarrassed because here I am booking a room for my friends whom I care much about and this is what they got? I assured them that not ALL of our Choice properties are like this. The website photos shows images of a hot breakfast being served. Call us crazy but we pay close attention to detail. They were told that the only thing hot on the breakfast menu was the waffles. They also mentioned something about a Night Club at the hotel?? I didn't believe until after I read a few other reviews. I'm not one to give negative feedback, but I can assure I will not use this location ever again until they bring this property up to Choice Standards. If I can't find another Choice property to use that will be suitable for either myself or my friends, I will use the discounts allowed me with Hilton and Marriott.
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- Also Known As:
- Quality Inn Richmond Airport Hotel Sandston
- Clarion Richmond Airport
- Clarion Hotel Sandston
- Clarion Sandston
- Sandston Clarion