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“Exactly what I needed.”

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Holiday Inn Express Hotel & Suites Salem
Ranked #4 of 14 Hotels in Salem
Certificate of Excellence
Reviewed December 28, 2011

The rooms where spotless and new, I didn't here a peep from kids or other room. Right off the highway and Blue Ridge Parkway. My stay was pleasurable, affordable and convienient.

  • Stayed: December 2011
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Thank Kipp7272
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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262 - 268 of 329 reviews

Reviewed December 13, 2011

My wife,daughter and I stayed Saturday night at the Holiday Inn Express Hotel & Suites in Salem.I have stayed here previously and like the location and the modern decor that the Hotel offers.Our check-in was smooth with attentive service and hospitality.Our room was very clean,fresh and spacious.The hotel room offered high-speed internet which allowed my daughter to finish some school assignments.I would definitely recommend this property and will stay there again when i am visiting the Roanoke/Salem area.

  • Stayed: December 2011, traveled with family
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1  Thank glynr34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Salem, responded to this reviewResponded December 18, 2011

Thank you for taking the time to review our hotel. We are so happy that we could accommodate you, your wife and your daughter during the Football Trip. We appreciate all of your comments. We will pass them on to our staff. They always like to hear when they are doing a good job.

Thanks again for your comments. We hope that you will come stay with us again, during future visits to the area.

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Reviewed December 8, 2011

stayed at this hotel for one night Nov 26, on our way to our vacation destination. First off, the staff working the front desk could not have been more friendly and welcoming, very much appreciated after a long day of travel. Our room was immaculate and comfortable. Breakfast was more than adequate with hot and cold items to choose from and plenty of comfortable seating available. We look forward to returning to this hotel and will recommend it to our friends.

  • Stayed: November 2011, traveled with family
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1  Thank rjt10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Salem, responded to this reviewResponded December 18, 2011

Thanks for taking the time to review our hotel. We appreciate your comments about your breakfast and your room. We appreciate your comments about our staff.. We will pass them on to them. They always like to hear when they are doing a good job.

Thanks again for taking the time to review our hotel. We hope that you will come stay with us again.

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Reviewed November 30, 2011

The hotel is convienient to the interstate (I-81). 5 minutes from Krispy Kreme, Starbucks and I-Hop. Great lobby if you want to have people come to the hotel (we were in town visiting some family for Thanksgiving). The view from the lobby is spectacular! The mountians are worth the stay.

Room Tip: The view from the odd numbered rooms (which face south west) is spectacular!
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  • Stayed: November 2011, traveled with family
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Thank Stephen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Salem, responded to this reviewResponded December 4, 2011

Thank you for taking the time to review our hotel. We are glad that you enjoyed your stay during thanksgiving. We appreciate all of your comments. We will pass them on to our staff. They always appreciate hearing when they are doing a good job. We strive has a hotel to provide a clean, safe, and comfortable place to stay.

Thanks again for your time. We hope that you will come stay with us again.

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Reviewed November 10, 2011

This relates to a stay on November 4, 2011. I've been very pleased with Holiday Inn Express hotels and have stayed in maybe 5 or 6 different properties over the last year. This is a newer hotel and seems to be the "new standard" for Holiday Inn Express. In fact, the room was virtually identical to the room in a Holiday Inn Express in Kings Mountain, NC where I'd stayed the night before. It's helpful when you know what you'll be getting. The hotel and room were clean. Free breakfast, Free internet. Room had a fridge and microwave. Rooms are good sized. Check in was speedy & efficient. Room was about $100 taxes included.

  • Stayed: November 2011, traveled solo
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Thank Illahee3103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Salem, responded to this reviewResponded November 13, 2011

Thank you for taking the time to review our hotel. We appreciate your comments. We will be passing them on to our staff. They always appreciate when they hear they are doing a great job. We strive as a hotel to provide a clean, safe, and comfortable place to stay for all of our guests.

Thanks again for your great comments. We hope that you will come stay with us again.

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Reviewed October 31, 2011

Because of delays in my trip back to FL, I had to rearrange reservations and wound up staying at this hotel. The desk clerk on duty could not have been friendlier or more helpful. Besides the normal check-in procedures, she answered all my questions about the area and suggested several local restaurants (we chose one and it was very good).

The hotel was a typical HIE- nice rooms with all the necessary amenities. The room and bath were clean and well-supplied and normal bedbug checks revealed no visitors. I had asked for a room near the front due to mobility problems and got the first room from the lobby but there was no noise or disturbances to be heard all night. My standard complaint is: not enough plugs for the phone, computer, bipap (especially near the bed where there are plugs hidden behind the bed and filled with lamps and clocks). One other complaint was about the breakfast which was really quite good but all the milk was outdated...not good for a very nice establishment. The comment from the breakfast service was "milk is good for 4-5 days beyond the date"! I was happy to hear from management that they would not have put it out but food service is contracted out.

Room Tip: watch the dates on food at breakfast
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  • Stayed: October 2011, traveled with friends
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Thank iuvenis2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Salem, responded to this reviewResponded November 7, 2011

Thanks for taking the time to review our hotel. We have passed your comments on to our staff they always appreciate hearing how they are doing. I apologize for your concerns about our breakfast. We are currently looking into the issue. We apologize for any inconvenience this may have caused you.

Thanks again for your time. We hope that you will consider us again on future visits to the area.

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Reviewed October 31, 2011

We found this hotel to be extremely clean and comfortable during a 3-night stay. It is close to I-81, but far away enough to eliminate any noise. The rooms were spacious and had a mini-fridge, microwave, and flat-screen TV. Breakfast was excellent with selections usually found only in a restaurant. The staff was cordial and helpful. We would recommend this hotel to friends and family.

Room Tip: The back-side rooms have a beautiful view of the mountains, especially from 2nd or 3rd floors.
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  • Stayed: October 2011, traveled with family
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1  Thank TalonIP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Salem, responded to this reviewResponded November 7, 2011

Thank you for taking the time to review our hotel. We appreciate your comments. We will pass them on to our staff. They always appreciate hearing when they do a good job.

Thank you again for your great comments. We hope that you will come stay with us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Salem

Address: 991 Russell Dr, Salem, VA 24153-3068
Phone Number:
Location: United States > Virginia > Salem
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Salem
#4 Business Hotel in Salem
#4 Family Hotel in Salem
Price Range: $95 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Salem 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
The newest addition to the heart of Blue Ridge is the Holiday Inn Express Hotel & Suites Salem, VA! We are conveniently located to I-81 at exit 141, just a short drive to following area attractions : Roanoke College, Salem Civic Center, & James Moyer Complex. With our world class service and many Salem/Roanoke businesses, restaurants and attractions within walking distance or minutes from our front door, you ll discover why our guests have selected us as their preferred hotel in Roanoke Valley! This state-of-the-art hotel features special in room amenities such as free high-speed Internet access, 37 flat panel LCD TV and free local calls. Whether you are staying with us for business or pleasure, take time to relax and enjoy our outdoor swimming pool, business center, wireless Internet access in all public areas and fitness center. Points of Interest: Companies: General Electric, Carter Machinery, & Medeco. Hospitals: Lewis Gale Hospital, & Veterans Affairs Hospital. Universities: Roanoke College, Virginia Tech, Hollins University & Radford University. Local Attractions: Taubman Museum of Art, Virginia Museum of Transportation, & Dixie Caverns. Stay Smart at the Holiday Inn Express Hotel and Suites Salem Virginia. ... more   less 
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Holiday Inn Express Hotel And Suites Salem

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