We were visiting VA Tech and all the hotels in Blacksburg and Christiansburg were sold out, so we stayed here (November 15, 2013). After getting ready for bed, we pulled back the covers and saw that the sheets were either stained or soiled. Disgusting. When we called down to the front desk and asked them to send someone up with new sheets, the young woman who answered sounded very hesitant and anxious about bringing them up (I think she was the only one on duty). I went down to the front desk, where she was helping another guest. She gave me a stack of sheets, and I brought them up myself. Unfortunately, the fitted sheet didn’t even fit the bed, but she had given us several top sheets so we made the bed up with those. There were other housekeeping problems—the sink had some stray hairs when we arrived, and there was a coverlet on the bed that had lots of hairs on it. .
It’s unfortunate because this hotel has a lot going for it. It’s conveniently right off the highway. The lobby looks very clean and the whole hotel smells fresh. The bathroom is spacious, and they had some nice touches— towels folded in a pretty design, a little “rubber duckie”, and they give you a shower cap with the toiletries.
The free breakfast has two things that are a step up from what I normally see at this type of hotel: whole fresh fruit (apples and oranges) instead of that mixed fruit from a jar, and hard boiled eggs. They also have the typical items such as toast, muffins, hot and cold cereal, yogurt, bacon and instant eggs, and one of those waffle irons where you can pour your own batter.
Regardless, I would not recommend staying here due to the serious problems with housekeeping.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotwire, Choice Hotels, Travelocity, Hotels.com, Expedia, Priceline, Cancelon, TripOnline SA, getaroom.com and Cheap Tickets so you can book your Comfort Suites Salem reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Comfort Suites Salem Hotel Salem