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Comfort Suites Salem
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Reviews (263)
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All reviewsfood lion grocery storechoice hotelsrubber duckroom was cleanmexican restauranttwo queen bedspool and hot tubwafflesfront desk attendantthe breakfast areawelcome centerexercise roomsausagean upgradeone night staybooked this hotelnearby restaurants
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Reviewed January 24, 2013

The hotel room was large, two beds with a sofa area that could be pulled out. This type room would be great with families that travel with a grandparent, so all can sleep in the same room. The hotel is right off the interstate so would make for a good place to stop for the night. The best thing is right around the corner, walking distant, is a wonderful italian restaurant called Mamma Maria's. Try the homemade gelato. There is also a mexican restaurant next to the hotel, did not try it, but lots of cars in the parking lot. The area was safe, and well lighted.

  • Stayed: November 2012, traveled on business
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1  Thank robinclair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2013

Very clean and convenient to I-81. We stayed there on December, and I noticed they had 'special touch' included - a cute rubber ducky in a nutcracker suit sitted on top of the towels. It was an adorably welcoming sight! :)

Their breakfast had good selections. The waffles were great. Food Lion is a walking distance and so are some restaurants. Very Satisfied++++

  • Stayed: December 2012, traveled with family
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1  Thank MaOrange
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cssalem, General Manager at Comfort Suites Salem, responded to this reviewResponded February 20, 2013

Thank you so much for taking the time to review our hotel. It has been a pleasure serving you, and we want you to know we appreciate your business. Thanks so much!

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Reviewed January 22, 2013

Stayed on business trip after using other Choice Hotels in the area for several years. This Comfort Suites is normally priced above the rest of the Quality Inn, Sleep Inns, etc. in the area. In the winter, when the "touristas" are scarce, they reduce their Senior Rate below $80, so I thought I would give them a try. Really is a nice place. WiFi is quite fast and supports NetFlix, which is my standard test. Televisions are upgraded to flat-screen, although the hotel does not subscribe to HD service.
Breakfast was standard Choice fare. Desk staff are friendly and courteous. There is a fitness room with only one treadmill, so go early if you want your turn.
Will probably use this hotel in the off-season, but won't pay the higher rates in he summer.

Room Tip: Any would be OK I would think. Room on the West side would obviously not get the morning sun, if you are a late riser.
  • Stayed: January 2013, traveled on business
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Thank Bizz-Traveler987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cssalem, General Manager at Comfort Suites Salem, responded to this reviewResponded February 20, 2013

Please accept my sincere thanks for giving us the opportunity to serve you. Our staff will always do everything possible to merit the confidence you have shown in us. We look forward to serving you again.

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Reviewed January 19, 2013

I was concerned about finding a room with enough space for two adults and a teenager, but this room fit the bill perfectly. With two queen beds and a pull-out sofa bed, it worked extremely well. Obviously, with a sitting area, this was quite a large room. There was plenty of space for all three of us. The closet wasn't huge, but I don't really unpack a great deal in a hotel room, so we just used it for hanging coats, really.

The bathroom was spotless and good sized. As other reviewers have noted, the light wasn't extremely bright, but overall, it was very nice.

This hotel had a large, nice lobby and a good sized breakfast area with standard fare. I would recommend staying at this property.

  • Stayed: December 2012, traveled with family
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1  Thank Wearywriter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cssalem, General Manager at Comfort Suites Salem, responded to this reviewResponded February 20, 2013

Thank you for staying with us! Guest like you are a pleasure, and we are delighted to have had you with us. Please do not hesitate to call us if we can be of any service. Again, thank you and we are glad you enjoyed you stay!

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Reviewed December 10, 2012

This property is very nice, new, clean and close to the Interstate. The only negative might be that the lighting in the bathroom is fairly dim. The rooms are very nice, large and have everything you could need. Would stay here again in a heart beat.

  • Stayed: December 2012, traveled on business
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Thank m2ice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cssalem, Manager at Comfort Suites Salem, responded to this reviewResponded January 2, 2013

Thank you for taking the time to complete the survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

If we can be of assistance in the future, please do not hesitate to contact us at 540.389.7171.

Sincerely,

Ashley Likens
General Manager
Comfort Suites, West Salem
540.389.7171

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