We have stayed at this Quality Inn before. We are never disappointed. The hotel is just off I-81 which is very convenient. The free breakfast is on of the best. The lady who was taking care of the breakfast area was very helpful.More
We have stayed at this Quality Inn before. We are never disappointed. The hotel is just off I-81 which is very convenient. The free breakfast is on of the best. The lady who was taking care of the breakfast area was very helpful.MoreShow less
Thank you for taking the time out to review our hotel! We take great pride in our breakfast and attendant (Juanita). I will pass along your kind words and we appreciate your business and hope to see you in the valley again soon.
This particular Quality Inn was in the midst of some renevations. We did not realize this at the time. We found the room to be adequate and the staff to be professional. The furniture in the room was starting to show its age, but the room did have a flat screen T.V. However, in the morning, when we went to take a shower we found that all we had was a trickle of hot water coming out of the spout. Interstingly enough the hot water in the sink was strong amd hot. The hotel staff did offer us another room to use so that we could shower. So I guess we can't complain to much. It did force me to check everyother shower that I came in contact with for the remainder of the trip.
Thank You for taking the time to let my friendly staff at Quality Inn know what we do great and what we can improve on. We are in the middle of some positive upgrades on the property and one of them is to ensure that all rooms throughout the hotel have hot water at a fast pace. We have also replaced the shower heads in every single room too improve water pressure. We apologize for any inconvenience and hope that your next stay in the valley will be with us!
The access from I-81 was easy, returning to the Interstate was not quite as easy. The Front Desk staff was very friendly. The room was clean. The bed was comfortable. No real complaints.
There is a notable lack of decent restaurants in the area, but this is no fault of the motel. It's just Salem, Virginia. If you are staying for an extended period of time, Roanoke would probably be a better bet, but for a quick overnight this motel was really nice.
Thank You for taking the time to let my staff at Quality Inn know that their great customer service was appreciated. We continually strive to improve on customer service and your insight is appreciated! We do have several restaurants we recommend nearby our hotel such as El Rodeo, Mama Maria's, and Applebee's. Also, if you want to travel through Salem it is filled with local spots such as Mac and Bob's, Macado's, Awful Arthur's, and Allsports that can't be beat!
At the end of a day's travel headed south, we stopped at the first place we found, just off the Interstate. What a pleasant surprise. The room was pleasant and clean and we even had a loveseat. The bathroom was clean, the bed proved to be quite comfortable. The complementary breakfast was better than we expected and the staff was friendly and helpful. Being as it was March, we couldn't comment on the pool. Parking was just out the door to our room and we could have even brought our dog. This was a heck of a bargain---less than $60 for the two of us. What's not to like?
Thank You for your warm and thoughtful comments about our wonderful Quality Inn. It is our goal to provide each customer with an amazing stay! We appreciate you taking your time to let us know what you enjoyed while staying with us.
I would rate this Quality Inn as Average. It is decent, the staff Very friendly and helpful and the overall value was average. The facility was elderly but appears to be maintained well and the breakfast was well stocked and seemed to be fresh. I would stay here again if need be, but I would not necessiarily go out of my way. Easy interstate access if you are passing thru.
Most Quality Inns are seasoned and this one is no exception. Very few other guests, so hotel was nice and quiet. We would gladly stay again. Again, not exceptional but very serviceable. Yes, it is quite average.