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Comfort Suites Inn at Ridgewood Farm
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Reviews (141)
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All reviewswafflesmy home away from homeroom was cleangreat view of the mountainslove seatvisiting salempaint peelingsink areafree breakfastthe breakfast arearoom doorthird floorwater pressurefront desk staffwill stay there againwaffle makerlewis gale hospital
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Reviewed July 17, 2012

I checked into this hotel late at night while traveling. While I didn't expect a five-star hotel, I expected a clean, comfortable stay. Unfortunately, the room had a number of problems. If I hadn't been exhausted, I would have asked to change rooms.

First, the positives (the reasons this hotel gets two stars instead of one). The front desk staff was both nice and helpful. The room was extremely quiet. The room had a comfortable temperature and the cooling unit was not loud. The wireless internet worked very well and the television offered tons of channels.

Now, the negatives.

The room was poorly maintained. The lamp by the bedside table was broken and all the furniture was nicked, scratched and damaged. The bed was truly terrible. When I sat on it, I could both hear and feel the springs. It was obviously an extremely cheap mattress. I tried the other bed -- same problem. The bedding was also cheap and scratchy, and the pillows were tiny. The carpet was old, dirty and fraying. The bathroom faucet dripped constantly.

This hotel also has some pretty serious housekeeping problems. There was garbage on the floor behind the trash can, and food crumbs on the floor. The room was also incredibly dusty -- so much so you could see it on the carpet in the corners and along the walls. The coffee area had dried coffee around and under the coffee pot, and it was clear the pot had been emptied but not cleaned.

The bathroom was ridiculous. The staff had placed toilet paper in the room, but not on the roll. The tissue dispenser was also empty. The vent in the room was covered in dirt. The next morning, when I turned on the water to take a shower, hair floated up from the drain. There was also this weird yellow goopy looking stuff on the ceiling above the bathtub, and something sticky on the wall next to the toilet.

This room, with taxes, was more than $95 even with the AAA discount. Go to the Hampton Inn across the street. I haven't stayed there, but it couldn't possibly be this disgusting.

  • Stayed: July 2012, traveled solo
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1  Thank Wearywriter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2012

So far so good. I only reached few days back.. will be here a couples of weeks. kinda diff from the reviews i have read from here. service is good.. only bad thing i will say is the no smoking in room and far from shopping mall.. plus point is within 5min walk to the supermarket

  • Stayed: May 2012, traveled on business
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3  Thank Lord-sg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 22, 2012

This hotel has had a recent cover up makeover that is ok but would be much better if the rooms were cleaner. Pet hair, broken glass and lot"s of dust were the big issues.

  • Stayed: May 2012
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4  Thank Mickeyduke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2012

I stayed there for a short business trip at the beginning of March. My room was very nice. It was clean, the bed was comfortable, and it was pretty quiet. The only thing that wasn't great was that the room was right behind the elevator so I was able to hear it all night. BUT it wasn't that bad. It didn't keep me awake or anything. The front desk people were very nice and helpful. The breakfast was good both mornings I tried it. It's in a convenient location for food and shopping. I would definitely stay there again.

  • Stayed: March 2012, traveled on business
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1  Thank Kara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 26, 2012

Pre-stay: Quick and easy online reservation.

Arrival: I arrived at the hotel around 10:45pm. The clerk was friendly and quickly checked me in. There were also fresh, free cookies available.

Room: All rooms are non-smoking. I had a wheelchair accessible room which was close to the lobby. When you walk into the room, on the left is the sink and beyond that the toilet and shower. Everything was in order and clean. Past the sink area is a minibar area on the left and then the living room. The room is a semi-suite so you can see the bed from the living area and there is no door. The bed was comfortable, but nothing special. The TV wasn't working well or perhaps it is their cable service.

Breakfast: There is a complimentary continental breakfast from 6am - 10am. It was a good start to the day. They also have the news on a flat screen tv in the breakfast area.

Check out: Very quick.

  • Stayed: January 2012, traveled on business
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Thank mdpai79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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