I am a frequent guest at this property, usually for 3-4 nights at a time.
The staff is excellent and friendly (easily this hotel's most valuable asset).
The facilities and decor are adequate for the price point. Recent upgrades are noticed and appreciated.
The technology options are severely lacking for anyone who needs reliable internet access. I have not found a room (despite several requests) with a wired connection and wifi is spotty and intermittent no matter the location of your room.
After the "givens" of a hotel stay (clean and secure room), reliable internet access is the most necessary amenity in a hotel in 2013 and this property does not provide it in a useable way.
- Official Description (provided by the hotel):
- This Best Western Plus hotel is conveniently located at Valley View Mall with easy access to I-81, I-581 and the Roanoke/Blacksburg Regional Airport. We offer a fitness center, guest laundry and a deluxe free breakfast. Call today to reserve your room. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Plus Inn At Valley View Hotel Roanoke
- Best Western Hotel Roanoke
- Best Western Roanoke
- Roanoke Best Western