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Best Western Plus Inn at Valley View
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Reviews (1,181)
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All reviewsroom was cleanrubber duckindoor poolstay there againthe breakfast areacontinental breakfastnice stayenjoyed my stayclose to the airportgreat place to stayyogurtoff the highwayone night stayvery nice hotelfront desk stafffirst floorthe blue ridge parkway
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927 - 932 of 1,181 reviews
Reviewed February 20, 2013

We found this hotel to be very clean and the service was friendly. Every time I met one of the staff they would always greet me. The rooms were nicely appointed and exceptionally clean. It appeared to be recently updated complete with a lounge chair and ottoman. There were plenty of outlets available to plug cahrgers for phones and computer. It is one of the better Best Westerns that we have stayed at. The breakfast had good variety and we especially like the fresh fruit. We will stay here again on future trips to the Roanoke Area.

  • Stayed: February 2013, traveled with family
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Thank RMB634
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori W, General Manager at Best Western Plus Inn at Valley View, responded to this reviewResponded February 28, 2013

Hello there! Yep! Everyone we see we try to talk to! We love our guests and hope that everyone who stays here feels comfortable and at home. The next time you stop by, let us know that you wrote a review on here! We'll stop and talk to you even more! :)

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Reviewed February 18, 2013

  • Stayed: January 2013, traveled with family
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Review collected in partnership with Best Western
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Lori W, General Manager at Best Western Plus Inn at Valley View, responded to this reviewResponded February 28, 2013

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Reviewed February 10, 2013

We stayed here because we have a small dog and this hotel is pet friendly. The room was nice and clean. We didn't have any complaints. This was our "half way" point since we were traveling to see our daughter in PA. We stayed at this hotel on the way up to see her and also for a night on the way back home to TN. We were pleased with the hotel each time. We would definately stay here again.

  • Stayed: December 2012, traveled with family
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Thank Stacy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
garyDLIvp, VP of Operations at Best Western Plus Inn at Valley View, responded to this reviewResponded February 11, 2013

Thanks so much for your review. We love for our guests to share their experiences with others.
Thank you also for being a return guest. I am pleased your stay was enjoyable on both visits and we hope you and your pet will return again soon. We look forward to having you!
Sincerely,
Gary Purvis
VP of Operations
Dominion Lodging, Inc.

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Reviewed February 9, 2013

I stayed here recently while in transit - we had not planned to stop in Roanoke, but apparently a power outage further down the road had filled a lot of local hotels (we tried, among others, the BW in Radford, I believe, and I wish I had written down the name of the night clerk there - she was very helpful and called ahead for us). The hotel was just what we needed - the rooms were clean and comfortable, and the area has lots of shopping/eating options. The breakfast was adequate, nothing spectacular, but not bad either. All the staff members I interacted with were helpful and pleasant. It is just a little bit off I-81, which is probably why we have not used it as a stopping place before, but I would definitely stop here again if we're passing through the area.

  • Stayed: January 2013, traveled with family
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Thank Barbara_in_FL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
garyDLIvp, VP of Operations at Best Western Plus Inn at Valley View, responded to this reviewResponded February 11, 2013

Thank you for your kind words concerning your recent stay at our hotel.
I am sorry you were having trouble finding a room due to a power outage, but I am glad we were able to serve your lodging needs.
I am also pleased you found the staff to be helpful and the rooms to be clean and comfortable. We look forward to having you stay with us again in the future.
Sincerely,
Gary Purvis
VP of Operations
Dominion Lodging, Inc.

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Reviewed January 24, 2013

This hotel is close to a lot of restaurants and shopping, but not walking distant. The room was clean and well decorated. The only negative is the breakfast room is way to small for this size hotel, its off to the side of the lobby and not very inviting.

  • Stayed: November 2012, traveled on business
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Thank robinclair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
garyDLIvp, VP of Operations at Best Western Plus Inn at Valley View, responded to this reviewResponded February 11, 2013

Thanks for your review of our hotel. I am pleased you enjoyed your stay. We are conveniently located at Valley View Mall, the largest shopping area in Southwest Virginia.

I agree our breakfast bar room is small, but the hotel was built before the continental breakfast came about. We added on to the building the best we could, but due to building codes, we could only build so big.

I hope you will give us the opportunity to serve you again should you return tot he Roanoke Valley.

Sincerely,
Gary Purvis
VP of Operations
Dominion Lodging, Inc.

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