My husband and I stayed at this hotel on our way to and from Pennsylvania for the Christmas holidays. The room was clean and comfortable, the staff was friendly, and the value we got by going through Groupon was great. The morning after our first stay, there was only one person working in the hotel--everone else was either scheduled off or had called in sick--but he did a fabulous job running the breakfast, tending the front desk, answering the phones, and all with a pleasant smile and a friendly attitude. The morning after our second stay, however, there was no one to set up or run the breakfast, so we did without. We also noticed the same morning that our hotel room door was not latching, though we can't be sure if it was like that overnight or not. The girl at the front desk was friendly and apologetic about the door. Overall, I would probably stay here again if I could get the Groupon rate again, but I doubt I'd pay full price.
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- Also Known As:
- Best Western Plus Inn At Valley View Hotel Roanoke
- Best Western Hotel Roanoke
- Best Western Roanoke
- Roanoke Best Western