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“Nice Hotel - Good Location” 5 of 5 stars
Review of BEST WESTERN PLUS Inn at Valley View

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BEST WESTERN PLUS Inn at Valley View
Ranked #5 of 39 Hotels in Roanoke
Certificate of Excellence
Cleveland, Georgia
Level Contributor
417 reviews
178 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
“Nice Hotel - Good Location”
5 of 5 stars Reviewed December 16, 2012

It's right next to the local mall and convenient to several restaurants. The front desk guy was friendly. The rate was pretty good. The room was clean and the bed was comfortable. The recliner/ottoman combo was really comfortable too. Even though it's just off of the bypass, I didn't hear much traffic; however, I was on the opposite side of the hotel.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank advocon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review, January 16, 2013
Hello Georgian friend! Thank you for your review! We love our little hotel tucked between the tall, cold buildings beside us! And we love taking care of our guests. Please come back and see us soon!
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953 reviews from our community

Traveler rating
    534
    269
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    30
    23
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Any
English first
Quinton, Virginia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 15, 2012

Booked through Priceline for overnight business trip. Front desk staff great for check in and check out, nice breakfast, spacious room with mini fridge & microwave. Nice desk with multiple outlets for laptop, cell phone charger, etc. + outlets on bedside lamp. Very convenient to restaurants, mall, I-581. Left something in room, called hotel the evening I returned home. Housekeeping supervisor had left for the day, John located my item and agreed to mail back to me ASAP. Much appreciated! Hotel is highly recommended, would stay there again without hesitation.

Stayed December 2012, traveled on business
Helpful?
Thank Janet W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review, January 16, 2013
Janet,

What a kind review you gave us! We appreciate you staying with us very much and hope you come back soon.

Keep in mind if there isn't a Priceline rate, always call us and see what we can do. Not all discount clubs are always available, but if we can help....we will. See you again, I hope!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, Virginia
Level Contributor
57 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed December 13, 2012

We stayed at this hotel while visiting family in the Roanoke area. We enjoyed the quiet, comfortable room, the flat screen TV, and the very comfortable lounge chair and ottoman.The entire hotel was very clean and served an excellent, free breakfast--eggs, waffles, sausage, pastries, biscuits, sausage gravy, cereals, juice, fresh fruit, yogurt, fruit cocktail, milk, and coffee. The breakfast room was small but adequate. The attendant made sure that everything was replenished and was very friendly.

Outside, behind the hotel, there was an excellent place for our dog which appeared to have been made for that purpose. Our room was near the side door on the first floor which made it very convenient for taking her out. They charged a $25 pet fee for the entire stay.

We will definitely stay here again when in the area.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank skilodgevb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review, January 16, 2013
Hello Virginia Beach friends! We're so glad you were able to visit us and are glad you were able to bring your dog.

For those of you thinking of bringing little Fido, please know that we only have five rooms desginated as dog rooms. ( If you don't have a dog, you aren't assigned a dog room). But room availability is limited, so call early. Also, we don't accept cats or any other animal other than dogs under 80lbs. Two dogs is the max. For more details on our dog policy, please call us.
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Wadsworth, Ohio
1 review
5 of 5 stars Reviewed December 3, 2012

My family needed to travel to Roanoke Virginia for a funeral. I called and spoke with John Baldwin who was kind, helpful and empathetic to our needs. I was very impressed with the quality of service and will choose to stay at Best Western in the future because of this. Kind Regards, Tammy Hess

  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Tammara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review, January 16, 2013
Tammy.

We were sorry to hear about your loss. We hope you are getting along better now. One thing about us is that we really do care about our guests. John is a very kind person and is glad to see his name mentioned on here.

Thank you so much!
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1 review
5 of 5 stars Reviewed November 30, 2012

i want to thank jackie,donte,kristen,and the manager . they were very thoughtful and nice. donte offered to carry my fathers bags. jackie was fun to talk to in the morning. she likes fuzzy socks. kristen was very nice. -kate and larry single and family

  • Stayed November 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank babygurl866
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review, January 16, 2013
Kate, Larry and family!

We loved having you here. Everyone says hello and wonders when you will be back to see us! Thank you for the great words on Tripadvisor. We appreciate it!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
2 reviews
5 of 5 stars Reviewed November 27, 2012

We traveled during Thanksgiving week and found the Inn was very comfortable and clean. The staff was very polite (southern style) :) which we appreciated so much! We can recommend the Inn to anyone who would enjoy a nice place to stay. We will return!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank VIRGINIA M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review, January 16, 2013
Virginia,

Thanks for the great review!! I hope you come back and see us again soon! You make our jobs so easy!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Florida
Level Contributor
87 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed November 27, 2012

The hotel was right off the highway and it was clean. The pricing was odd. I got an online deal, but in person the price was cheaper. That made no sense. The breakfast is not great. the eggs and biscuits --just skip them they were cold. The place was fine for one night had a microwave and mini fridge in the room.

Room Tip: If you have a pet it is $25 fee
See more room tips
  • Stayed November 2012, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Jacrens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori W, General Manager at BEST WESTERN PLUS Inn at Valley View, responded to this review, January 16, 2013
Oh no! Cold eggs? YUK! Thank you for letting us know though. We've had a little trouble with one of our chafing dishes, but hopefully that won't happen again. Hopefully we'll see you again when you travel north again (not until it warms up in Virginia I'm sure).

Thank you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Inn at Valley View

Property: BEST WESTERN PLUS Inn at Valley View
Address: 5050 Valley View Blvd NW, Roanoke, VA 24012-2038
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Roanoke
#4 Business Hotel in Roanoke
#4 Family Hotel in Roanoke
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Inn at Valley View 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Best Western Plus Inn At Valley View Hotel Roanoke
Best Western Hotel Roanoke
Best Western Roanoke
Roanoke Best Western

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