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“Great value, friendly service; food so-so” 4 of 5 stars
Review of Residence Inn Roanoke Airport

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Residence Inn Roanoke Airport
Ranked #17 of 39 Hotels in Roanoke
Certificate of Excellence
Harrisburg, Pennsylvania
Level Contributor
92 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Great value, friendly service; food so-so”
4 of 5 stars Reviewed January 30, 2014 via mobile

Traveling on business. First stay at this Residence Inn.

Highs
- Really good value: Large suite-like room with work space, kitchen, sofa, etc.
- Very friendly staff including housekeeping, front desk and food service.
- Impeccably clean
- In addition to pool and spa (warm weather) a small but fine fitness room, nice sitting lobby, food area and even billiards room.
- Convenient location: Close to airport, mall and I-81

Lows
- Only complaint is the breakfast and dinner food. Dinner more of a snack (tacos, hot dogs, biscuits) than a meal with no real variety. Breakfast had more of a variety but no change in menu day-to-day: eggs, sausage and potatoes as the hot meal; and yogurt and fruit as the cold option. Quality was very good and service was very friendly. Bottom line is we ate the breakfast in and went out for dinner to get something more ample. If I was alone I would have stayed in for both meals as I am low maintenance.

Conclusion: As a Marriott Rewards member, I stay almost exclusively at Residence Inn's when I travel. I would highly recommend this location if you are visiting the area for business or pleasure.

Stayed January 2014, traveled on business
Helpful?
Thank LCFHBG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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163 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Any
English first
Germantown, Tennessee
Level Contributor
65 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed January 20, 2014 via mobile

Booked a one bedroom suite. Bedroom only had a queen, not king. Room was "remodeled" which equated to sloppy stain on cabinets and peel & stick tile. The soundproofing was good and it was clean. Just an average room, nothing special but good for a quick road trip stay.

Stayed January 2014, traveled with family
Helpful?
Thank keykgb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 3, 2014

This Residence Inn is the best we have ever stayed in. The rooms were beautiful; it actually seemed brand new to me. Very comfortable, very quiet. When we checked in the hotel was obviously quite full due to the number of cars in the parking lot and we saw a lot of dogs and owners outside. There was not one sound that we heard during our stay. Excellent, excellent, excellent. Easy to find and good location as well.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank colonialbeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anita A, Director of Sales at Residence Inn Roanoke Airport, responded to this review, January 16, 2014
Thank you so much for your kind comments and feedback! We love our guests and strive hard to provide a superior product and outstanding customer service. Thank you for choosing the Residence Inn Roanoke Airport and we look forward to serving you in the future.

Happy New Year!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fair Play, South Carolina
Level Contributor
105 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed December 30, 2013 via mobile

I stay at a Residence Inn monthly. Have noted several times recently where pranksters have put colored dye in shower heads and found that at this property. Writing this review solely due to the fact that they need to change bed mattresses. Way too soft and worn where yo are laying in a rut of sorts. Writing up in review for Marriott also. Even with this issue, Residence Inn is the only place to stay away from home.

Stayed December 2013, traveled as a couple
Helpful?
Thank Larry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aldie, Virginia
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed December 27, 2013

We stayed at this Residence Inn because our daughter had a college visit in town. This is a very nice hotel. Close to the highway with numerous places to eat nearby without a lot of noise. The front desk receptionist was very nice and helpful when we spoke with him. We had a 2 bedroom suite so we had a lot of room to be comfortable. It was very clean and smelled nice. Breakfast in the morning was convenient and tasty. We'll definitely stay here if this is where our daughter chooses to go to school.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ScoobyVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 12, 2013

The company I work for made my reservation at this hotel for my week long business trip. As an experienced traveler as well as someone who used to be in the hospitality business, I've stayed at many different hotels. This was a fabulous place. I can't think of anything that could be improved on, my stay was pleasant from check in to check out. The hotel is extremely convenient to just about everything, and the staff was amazing. The breakfast was delicious, and although I didn't get a chance to try it, I understand that dinner is also offered Mon-Wednesday. This is great for those corporate guests who have a daily spending budget. I've always been a fan of the Marriott chain, but I think this Residence Inn is the best one yet. I will definitely request this hotel for my future business trips to Roanoke.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Racheal T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
Level Contributor
109 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed November 16, 2013

This is a new, well maintained Residence Inn 2 exits/10 minutes from downtown Roanoke. In addition to being by the airport, it is also about a mile from a mall (Macy's, Belk's) and several adjacent shopping centers (Best Buy, lots of chain restaurants).

Our room was set up as a studio apartment with the living room, kitchen, and bedroom all flowing into one another. Our room on the 4th floor was very quiet, even though the desk clerk told us that the hotel was full and it is near the airport. We appreciated the extra blanket in the room. The kitchen had a dishwasher, 2 burner cooktop, fridge, plates, glasses, silverware, and cooking pans. There is even an option for the hotel to do your grocery shopping if you complete the "Fill My Fridge" form. The only room drawback I saw was a powdery white substance on the outside of the shower curtain at eye level. The rest of the bathroom was very clean.

The front desk clerk was helpful providing information on downtown restaurants and telling us which ones guests had positive comments about. We tried one of these restaurants, Blue 5, and had a very good meal. Then when we got back to the hotel, the desk clerk asked how we had liked it. He was sincerely interested in our feedback. We will definitely stay here again if in the area.

Stayed November 2013, traveled as a couple
Helpful?
1 Thank Macybear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Roanoke Airport

Property: Residence Inn Roanoke Airport
Address: 3305 Ordway Dr NW, Roanoke, VA 24017-1916
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Family Hotel in Roanoke
#13 Business Hotel in Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Roanoke Airport 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
Residence Inn Roanoke Airport Hotel Roanoke
Roanoke Residence Inn

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