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“Very nice!”

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Residence Inn Roanoke Airport
Ranked #15 of 40 Hotels in Roanoke
Certificate of Excellence
Reviewed October 29, 2012

We really enjoyed our stay at the Residence Inn in Roanoke. The billiard table is a nice concept, and we did like playing, but it is in need of some new felt.

We stayed in one of the rooms with the gas fireplace and liked the layout of the room. The new stainless appliances were much nicer than those of other Residence Inns I have stayed at in the past. The room was very clean and the staff was helpful.

  • Stayed: October 2012, traveled as a couple
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Thank Dirk M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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143 - 149 of 203 reviews

Reviewed October 24, 2012

We truly enjoyed our stayed at this Residence Inn while visiting our son,wife and grandchildren in Roanoke. It was our first visit and surely will not be our last! The rooms were clean, spacious, breakfast always plentiful, and most importantly the staff (Michelle, Joseph and manager) were always so helpful! It made us feel right at home as we went in and out during our week long visit. It was all the "extra" efforts to assist when needs arose that made me want to jot a note on trip advisor (from keeping the stroller behind the desk that we forgot, to offering assistance with customer business computer/fax etc.)...whatever popped up during our stay, was well taken care of in a very personal manner. The hotel is in a nice location, easy access to "the basics"...It's a winner!...
Judy R.

Room Tip: I noticed a small basketball court (right outside) and pool table (in one side room) of the hotel th...
  • Stayed: October 2012, traveled with family
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Thank gracey54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, General Manager at Residence Inn Roanoke Airport, responded to this reviewResponded October 25, 2012

Thank you for staying with us and for taking time to share your postive feedback. The Residence Inn longs to make every guest feel "right at home" as you mentioned in your comments. Gald to know your first visit will not be the last as we really enjoy getting to know our guests. Many guest comments as you did about our spacious clean rooms and plentiful breakfast. I agree however that its our STAFF that makes the Residence Inn a great place to stay. I will be sure to share your comments about how thier "extra efforts for whatever popped up" made you stay extra special. We look forward to your return visit, along with those sweet grandchildren. Please tell all of your friends and family about us. See you soon!

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Reviewed October 17, 2012

I stayed for a week while visiting friends in Roanoke. The location is great - near shopping and restaurants, easy freeway access. The room was clean and the bed comfortable. The staff was great. There were a few mornings I missed the maid service and asked at the front desk if my trash could be emptied. When I got back to my room, not only had the trash been emptied, the bed was made and the room cleaned up! The only reason I didn't give this an 'excellent' rating is that the pool and hot tub were closed - even though the weather was warm and humid. Would have been nice to jump in the pool! I would definitely stay there again.

Room Tip: Since this is near an airport and a 4 story hotel, I recommend staying on the 3rd floor, in the midd...
  • Stayed: September 2012, traveled solo
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Thank Kris5105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, General Manager at Residence Inn Roanoke Airport, responded to this reviewResponded October 19, 2012

Thank you for your recent stay with us and for taking time to share your postive feedback. We are glad you enjoyed your week long stay with us and found the location to be near lots of shopping and great restaurants. Also gald you found your room to be clean and comfortable. Sorry our outdoor pool and spa was closed for the season. Should you return in the off season, please note that you can use our next door sister property, Courtyard's indoor pool and spa. We hope you will tell all of your friends and family about us and visit us again soon.

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Reviewed September 30, 2012

Our room was spacious with all the necessities of home. VERY CLEAN! Bed was firm, pillows were soft - I slept like a dream. The staff was overly friendly, went out of their way to speak, and make sure we were happy. Everyone had an upbeat attitude. Good internet service. The complimentary breakfast was more than continental to me, eggs, sausage, redskin potatoes, waffle station, and then all your other standard stuff. I never heard any planes.

Room Tip: This is a pet friendly hotel, so the higher you stay you are less likely to get a pet room since the...
  • Stayed: September 2012, traveled as a couple
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Thank KellyGrambau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, General Manager at Residence Inn Roanoke Airport, responded to this reviewResponded October 19, 2012

Dear Guest,

Thanks so much for staying with us and taking time to share the great comments. We are glad you found our property clean and a great value. As you notice our rooms are "spacious" they are actually about 50% larger than normal guest rooms. Most important we are glad you found our staff to be "over friendly with an upbeat additude" I will be sure to share this with them. Glad too you enjoyed our complimentary full breakfast buffet. We hope you will tell all of your friends and family about us and stay with us again in the near future.

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Reviewed August 29, 2012

Stayed here one night. Quick check in, clean all the way around. Bed was very comfortable. Nice pool & hot tub. Staff was courteous. Husband liked what they offered for breakfast. Mall/restaurants close by. Would recommend.

  • Stayed: August 2012, traveled as a couple
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Thank Aquaeyes1012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, General Manager at Residence Inn Roanoke Airport, responded to this reviewResponded September 19, 2012

Thank you for your recent stay with us and fantastic feedback. We are glad you found our staff to be courteous. Also glad you enjoyed our outdoor pool, hot tub and complimentary full breakfast buffet. Many guest as you did appreciate our closeness to Mall and fantastic restaurants. I hope you will tell all of your friends and family about us and return soon

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Reviewed August 17, 2012

We stayed here August 1st through the 4th for our daughter's national softball tournament. The hotel is very nice, clean, staff was accomodating, however, when 11:00 pm hits..the deputy security guard walks around and inspects everyone's coolers and you are not permitted to drink alcohol anywhere in the hotel expept your room and if you drink outside of your room, it has to be in the breakfast area and you MUST purchase alcohol from the hotel. The hotel has an ABC Liquor License. If you are a coming in with a team or large groups and you are used to putting alcohol in red cups or using coozies or even drinking your own...better choose another hotel. We were in the parking lot and keeping quiet, to ourselves and were made to go to our rooms at 11pm.

  • Stayed: August 2012, traveled with family
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Thank Joanie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, General Manager at Residence Inn Roanoke Airport, responded to this reviewResponded September 19, 2012

Thank you for staying with us durning your daughters softball tournament. We are glad you found out staff to be accomodating and the hotel to be nice and clean. I understand your comments regarding the Alcohol policy at our hotel. These laws are set forth by the state of Virginia and have to be enforced to avoid fines and/or loss of license. We understand the guest want to enjoy an "adult beverage" which they can do in two public space areas of the hotel. Thanks again for staying with us.

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Reviewed August 14, 2012

Residence Inn Roanoke Airport was our 2nd overnight stop on our roadtrip to New Englalnd. We chose this hotel for several reasons. One reason was because it was on our route and right off of Highway 81. The second reason was that it had a full kitchen. This is a great hotel and exceptionally clean. The staff was courteous and friendly. Breakfast was also very good with a nice choice of breakfast foods. I would recommend this hotel for anyone that wants more than just a hotel room. I would not hesitate staying there again.

  • Stayed: July 2012, traveled with family
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Thank Away34467
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, General Manager at Residence Inn Roanoke Airport, responded to this reviewResponded September 19, 2012

Thank you for your recent stay with us. We are glad you choose us because of our close location to I81 and because all of our guest suites have kitchens. Residence Inn guest rooms are 50% larger than average hotel rooms. We apprecitate your comment on our property being "exceptionally clean" and the staff to be "courteous and friendly". Many guest comment as you did regarding our complimentary full breakfast buffet. We hope you will tell all of your friends and family about us and am glad you will stay again when in our area.

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Additional Information about Residence Inn Roanoke Airport

Address: 3305 Ordway Dr NW, Roanoke, VA 24017-1916
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Family Hotel in Roanoke
#13 Business Hotel in Roanoke
Price Range: $144 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Roanoke Airport 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
Residence Inn Roanoke Airport Hotel Roanoke
Roanoke Residence Inn

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