New hotel in good location next to restaurants, airport, and shopping. Staff seemed overwhelmed upon arrival and promised to help with getting our room changed to one with a tub (instead of shower), but after 45 min and two people promising to get to us, we had to speak to the general manager (who took care of it right away). Nice gym. Next day's staff was much nicer and more helpful.
- Official Description (provided by the hotel):
- The new Hampton Inn & Suites is located only 2 miles from Roanoke Airport. Spacious guest rooms and suites offer complimentary WiFi, microwave and refrigerator. Relax in the heated, heated indoor saline pool. Free hot breakfast is served daily. ... more less
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