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“The quality is still top-notch”

Regency Dining Room
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Ranked #4 of 473 Restaurants in Roanoke
Certificate of Excellence
Price range: $22 - $32
Cuisines: American
More restaurant details
Restaurant details
Dining options: Breakfast, Reservations
Dining style: Fine Dining
Cross street: Williamson Road
Transit: Smart Way Bus has two stops along Wells Avenue. Star Trolley stops at the Market Building, with a short walk across the Market Square Walkway to the restaurant.
Description: Celebrating More Than 75 Years of Southern Hospitality This autumn, The Regency Room will be rich with bountiful colors and fresh ingredients as Executive Chef Stephen DeMarco and Chef de Cuisine Colin Lloyd introduce their new Autumn/Winter Menus. Make a statement in The Regency Room each and every time you dine! The Regency Room is located adjacent to the Hotel lobby.
Pearisburg, Virginia
1 review
“The quality is still top-notch”
Reviewed April 20, 2014

There was some concern following the departure of long-time executive chef Billy Raper. Forget that - the room is still in good hands. Yesterday we, a party of three, partook of the Easter Buffet.
It was an excellent choice.
However, we started off on a less than auspicious note - our phoned reservation for the room had vanished and so we were relegated to the Ballroom. If you have young kids or just enjoy loud renditions of the 'Chicken Dance' this the place to be. Kids loved it. If you prefer a more sedate experience make sure you wind up in the Regency Room itself. Same food and service, but without the audio distractions.

First, the service - our waiter, Drew, was nothing short of exceptional. Period. He must have tasted much of what was on offer - his recommendations were right on. A new soup based upon Goat Cheese! was interesting, but probably an acquired taste. We will acquire it. From the multiple salads to the short ribs to the perfectly prepared and seasoned fish, it would be difficult to find a dish to complain about.
So instead I will suggest that it does the chefs a disservice to allow the piping-hot food to be served on cold plates. By the time you have returned to your seats some of the entrees are lukewarm at best.
Regency room deserts are always special - Easter was no exception. I especially enjoyed the rich, moist chocolate cake.
Summary - for the Roanoke area this buffet is a trifle pricey, but judging from our experience and the large number of diners I believe it's well worth it. Now if we could just have some warm plates.

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Buggsy22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at Regency Dining Room, responded to this review, April 28, 2014
Dear Buggsy22, thank you for your review and for choosing the restaurant for your dining. We appreciate the full review and will share your recommendations with our staff and especially Drew. We appreciate you choosing the restaurant for your holiday celebrations and hope that we can do it again next year. We look forward to serving you again soon.

Sincerely,
Gary Walton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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306 reviews from our community

Visitor rating
    216
    51
    26
    10
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Portland, Oregon
Level Contributor
133 reviews
92 restaurant reviews
common_n_restaurant_reviews_1bd8 110 helpful votes
“Great attention to detail”
Reviewed April 20, 2014

We arrived starving: between lunch and dinner, just as they were about to close... We must have looked pitiful because our order was taken immediately and our server kept us entertained throughout our meal with stories about the community and places of interest... Try the she crab soup, the crab cakes and the chicken salad with dried cranberries and champagne dressing (out of this world). Why only 4 stars if this was so exceptional? Because they could not replicate the service or the quality of food the next morning at breakfast... which is unfortunate.

Visited April 2014
Helpful?
Thank competent_one
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at Regency Dining Room, responded to this review, April 21, 2014
Dear competent_one, thank you for your review and for choosing the restaurant for dinner and breakfast. While I was excited and pleased to read about your dinner experience, I am disheartened to see that breakfast was not the same experience. We strive daily for the absolute best in product, service and experience and unfortunately were not at our best for breakfast. I will be sharing your review with our team and hope you will again choose the restaurant the next time you are in town.

Sincerely,
Gary Walton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cave Spring, Virginia
Level Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Best Sunday Brunch Buffet”
Reviewed March 18, 2014

If you are looking for a delicious Sunday Brunch Buffet you've have to try the Regency Room inside of the Hotel Roanoke you will not be disappointed in the food or the service or the overall ambiance.

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Outdoorsman1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at Regency Dining Room, responded to this review, March 27, 2014
Dear Outdoorsman1959, thank you for your review and for visiting the restaurant for Sunday Brunch. We appreciate the kind words and look forward to serving you again soon!

Sincerely,
Gary Walton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roanoke Va
Level Contributor
65 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Turkey Day at the Regency”
Reviewed March 4, 2014

For the past several years our family (Mom, Dad, 3 adult kids, 2 spouses & 2 grand children) have made reservations at the Regency Room for Thanksgiving. Granted, we miss the traditional overwork from preparing, family upsets, hysterics and (oh boy) cleanup for the next three weeks. The menu is extensive and offers almost anything that you could want to celebrate - together. Everyone you to old, veggie eater to meat eater had almost anything that they wanted. The service was friendly, portions were basically unlimited and the food was scrumptious. It's expensive but well worth every penny. We plan to continue to return every year.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Dan_Kris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at Regency Dining Room, responded to this review, March 27, 2014
Dear Dan_Kris, thank you for your review and for choosing the hotel for your holiday dining. We are honored and privileged to have served you throughout the years and appreciate your patronage. We look forward to serving you and your family again.

Sincerely,
Gary Walton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia
Level Contributor
22 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Could not handle the crowd”
Reviewed January 7, 2014

The breakfast buffet was fine when there was a normal amount of people but could not accommodate a busy New Years Day crowd. Very poor service and food quality.

Visited January 2014
Helpful?
Thank HonestyVirginia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at Regency Dining Room, responded to this review, January 27, 2014
Dear HonestyVirginiam, thank you for your review and for choosing the restaurant for your dining. I apologize for the inconvenience experienced on New Year's. We have addressed the issues and are ensuring this issues doesn't happen again. We hope you will give us another chance to serve you.

Sincerely,
Gary Walton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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