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“Back again, prehaps even better”

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The Hotel Roanoke & Conference Center, Curio Collection by Hilton
Ranked #3 of 40 Hotels in Roanoke
Certificate of Excellence
Warren
Level 5 Contributor
91 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Back again, prehaps even better”
Reviewed July 1, 2014

Attended a two-day conference, this time bringing my wife - who has very definite opinions about hotels.

Big sigh of relief, after two and a half days in Roanoke she wants to come back.

Hotel, food, service, excellent all the way around. She used the spa, pool and workout room and was delighted with everything.

But the best part (when I'm at a business conference) is that my wife simply walked over the bridge and went exploring downtown and had a wonderful time at the markets and small shops. This is a downtown redevelopment project that actually works, and the whole package (hotel, museums, downtown) has a nice synergy.

I'd say just the opposite, if you've got a day to look around, it's worth the stop. I got a conference-level price on the room, very competitive with others locally, and simply a better location. Parking is pay-parking but not exorbitant.

  • Stayed June 2014, traveled on business
    • Value
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Helpful?
1 Thank randgust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton, responded to this review, July 2, 2014
Dear randgust, thank you for your review and for choosing the hotel for your accommodations. We always enjoy when we are able to give the significant other a great time. It was wonderful to read your review and we are always eager to hear about experiences. I will be sharing your review with our staff, and I hope that if your travels return you to the Roanoke Valley that you will again choose us for your accommodations. We look forward to serving you.

Sincerely,
Gary Walton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
Roanoke VA, United States
1 review
Reviewed July 1, 2014

Hotel Roanoke is always an impressive hotel for me. The room was quite comfortable and clean. The public areas such as the lobby and the convention rooms, or ballrooms, were also well decorated and equipped well for the purpose at hand. My one complaint was with the TV control in our room. It did not work well, but we didn't watch enough TV to complain about it.

  • Stayed June 2014, traveled on business
    • Value
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank William M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton, responded to this review, July 2, 2014
Dear William M, thank you for your review and for choosing the hotel for your accommodations. We appreciate the kind words and I hope if your travels return you to the Star City, that you will again choose us for your accommodations.

Sincerely,
Gary Walton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roanoke
1 review
Reviewed June 30, 2014

It was a nice stay. It would have been better if the selection of food at the Pine Bar was more extensive. I enjoyed the location as it was close to where I had to be and with walking distance of shopping and dining.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Edward L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton, responded to this review, July 2, 2014
Dear Edward L, thank you for your review and for choosing the hotel for your accommodations. I will be sharing your review with our Food & Beverage team to see if we can incorporate your suggestions a little more. I hope if your travels return you to the Roanoke Valley, that you will again choose the hotel for your accommodations. We would love to serve you again.

Sincerely,
Gary Walton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairmont, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 29, 2014

Classy, very nice rooms, great experience to live like a rich businessman. I did not enjoy the $6.00 bottle of beer, broken internet or loud cleaning crew, but this place was good overall. For business I would highly recommend this place, and honeymoons also. But if you are coming to Roanoke to visit, I'd go down the road to somewhere a little more affordable.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank John A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton, responded to this review, July 2, 2014
Dear John A, thank you for your review and for choosing the hotel for your accommodations. I apologize for the inconvenience experienced. I will be sharing your review with our staff and ensuring corrective measures are put into place. I hope you will stay with us again if your travels return you to the Roanoke Valley. We look forward to serving you.

Sincerely,
Gary Walton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reston, Virginia
Level 1 Contributor
3 reviews
Reviewed June 28, 2014

We found the facility very nice and the room was clean, quiet and comfortable. However, a mix of the service level of staff. Some were very professional and friendly while others were rude and surly. Our arrival at the curb did not set a good tone for the trip but the front desk employee was very friendly and helpful. This hotel really needs to work on first impressions.

  • Stayed June 2014, traveled with family
    • Value
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank DaveJ9001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton, responded to this review, July 2, 2014
Dear DaveJ9001, thank you for your review and for choosing the hotel for your accommodations. My apologies for the inconvenience experienced as we strive daily to present the absolute best in product, service and experience and it disheartens me when guest service is not at its best. I will surely review your experience with our team and we will work harder to be better. I appreciate you sharing your review and do hope we can serve you again if your travels return you to the Roanoke Valley.

Sincerely,
Gary Walton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roanoke, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 26, 2014

This is an excellent hotel. The accommodations, staff, location, value, service, & everything was top notch. The hotel is located in the heart of Roanoke, within easy walking distance to fine restaurants, night life, museums, and other attractions. You will not be disappointed in this hotel.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Kurt H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton, responded to this review, June 27, 2014
Dear Kurt H, thank you for your review and for choosing the hotel for your accommodations. We appreciate the kind words and hope if your travels return you to the Roanoke Valley, that you will again choose us for your accommodations. We look forward to serving you.

Sincerely,
Gary Walton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roanoke, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 26, 2014

Such a grand hotel! Everyone was very friendly and helpful, the stay was fantastic. We had the breakfast buffet in the Regency Room - exquisite!! The room was very nice, spacious and comfortable. We definitely would recommend this hotel, especially to people who visit Roanoke, VA for the first time. The hotel is very close to some wonderful attractions and to downtown Roanoke.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Sandra F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton, responded to this review, June 27, 2014
Dear Sandra F, thank you for your review and for choosing the hotel for your accommodations. We appreciate the kind words and the recommendation! I hope if your travels return you to the Roanoke Valley, that you will again choose us for your accommodations. We look forward to serving you.

Sincerely,
Gary Walton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Hotel Roanoke & Conference Center, Curio Collection by Hilton

Property: The Hotel Roanoke & Conference Center, Curio Collection by Hilton
Address: 110 Shenandoah Ave NE, Roanoke, VA 24016-2025 (Formerly Doubletree by Hilton Hotel)
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Roanoke
#1 Family Hotel in Roanoke
#2 Business Hotel in Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Hotel Roanoke & Conference Center, Curio Collection by Hilton 4*
Number of rooms: 330
Official Description (provided by the hotel):
Built in 1882, the fully-restored Tudor-style Hotel Roanoke is proudly listed on the National Register of Historic Places. As a member of IACC (International Association of Conference Centers), Hotel Roanoke is pleased to offer world-class lodging facilities, including newly renovated guest rooms and 63,000 square feet of state-of-the-art conference space. The hotel's business facilities include 35 meeting rooms, a fixed-seat lecture hall, two boardrooms, conference center lounge and an elegant hotel ballroom which can accommodate up to 1,400 guests. ... more   less 
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Also Known As:
The Hotel Roanoke And Conference Center, a Doubletree By Hilton Hotel
Hotel Roanoke Doubletree

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