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“Had a great time in a gorgeous setting.”

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The Hotel Roanoke & Conference Center, Curio Collection by Hilton
Ranked #2 of 40 Hotels in Roanoke
Certificate of Excellence
Southern PInes, NC
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Had a great time in a gorgeous setting.”
5 of 5 bubbles Reviewed October 16, 2013

I recently stayed at the Hotel Roanoke for the first time and loved it. This historic hotel is beautiful and I was given a large room with a great view that provided a quiet and comfortable night. The proximity to downtown locations is great. Relaxing in the hotel was absolutely wonderful. I would highly recommend this hotel to anyone looking to get away and stay in a beauriful setting.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Linda E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton, responded to this review, October 21, 2013
Dear Linda E, thank you for your review and for choosing us for your accommodations. It is wonderful to have you stay with us and we appreciate the kind words. We hope if your travels bring you back to the area, that you will again choose to stay with us!

Sincerely,
Gary Walton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,343 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (362)
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English first
Grand Rapids, MI.
Level Contributor
130 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed October 14, 2013 via mobile

My wife & I stayed here for 5 days partly for business and pleasure. We are in the Hilton Honor Club Gold level. This is a Double Tree and very nice. An old Historic hotel but kept up well. Also real close to Market Square where many restaurants are. I would have given this a better mark but were appalled at house keeping. Each night we had to call for something they forgot to do or leave. My wife called the front desk and complained on our last night since they did not leave shampoo, coffee, cups or make the bed. The desk did apologize and we did get a free breakfast the next morning. Also we had a very small TV for a large table. Still a nice hotel and very nice people who work there.

Stayed October 2013, traveled on business
Helpful?
Thank KRPINGRMI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton, responded to this review, October 15, 2013
Dear KRPINGRMI, thank you for your review and for choosing us for your accommodations. We apologize for the inconvenience experienced during your extended stay. I will be sharing your review with our staff as this is unacceptable by our standards. I do hope that if your travels bring you back to the area, we will have the opportunity to make it right.

Sincerely,
Gary Walton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norton, Virginia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed October 14, 2013

We were very pleased by this hotel. We stayed for two nights and had no problems or concerns. Staff was very friendly, and always smiled or spoke to us whenever we encountered them.
I have seen other reviews about this hotel complaining of the noise of the air conditioner and about how thin the walls are. This is simply not true.
You can hear the air conditioner when it comes on, but it's not disturbing. In fact, I felt that the room was too quiet whenever the air was off and I ran a noisemaker app on my phone to help me sleep. We never heard anything from the other rooms.
Our room faced downtown, the art museum, and the train tracks. You can hear the trains go by but they aren't very long and were not loud enough to wake either of us.
The bed was very clean and comfortable as well.. I believe it was outfitted with feather pillows and duvet. It's a very beautiful old building and there are a few paintings and exhibits on display.
There was a cricket in our bathroom, but if a cricket ruins your stay, then you need to stay somewhere other than rural Virginia!!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Calicocactuar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton, responded to this review, October 15, 2013
Dear Calicocactuar, thank you for your review and for choosing us for your accommodations. We appreciate the kind words and are glad you enjoyed your stay. I hope if your travels bring you back to the Roanoke area, you will again choose us for your accommodations.

Sincerely,
Gary Walton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 bubbles Reviewed October 14, 2013

The staff was knowledgeable and accommodating and the rooms were beautiful and clean. We had a great nights sleep!! We were surprised at how well appointed the room was and how comfortable the bed was. We would highly recommend!

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton, responded to this review, October 15, 2013
Thank you for your review and for choosing us for your accommodations. We always enjoy surprising our guests with the unique blend of historic and modern. I will share your review with our staff and hope to be able to serve you again in the future.

Sincerely,
Gary Walton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cornelius, North Carolina, USA
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed October 14, 2013 via mobile

A great historic hotel st a perfect location. It is in the heart of Roanoke. Just take the walking bridge over the RR tracks and you have all access to all the bars , restaurants, and quaint stores in downtown Roanoke.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Axelmidnight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton, responded to this review, October 15, 2013
Dear Axelmidnight, thank you for your review and for choosing us for your accommodations. I hope if your travels bring you back to the region that we will again have the opportunity to serve you. We look forward to it.

Sincerely,
Gary Walton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Round Hill, Virginia, United States
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed October 13, 2013

This is an historic property and so it doesn't have some of the amenities of newer properties: microwaves, refrigerators, an indoor pool, but the efforts of the staff on hand make up for it.

We stayed for a busy Va tech football weekend. Our late check-in was handled with no issue and we appreciated the valet service and separate desk for Hilton Honors guests. Disappointed to see that the extra towels and waters pre-ordered were not in our room - in fact we only had 3 towels for a 2 queen room and no shampoo. As with many hotels these days - housekeeping can make or break the visit. The front desk sent them up right away as soon as I stopped by.

The Pine Room was nice for post-drive drinks. Sports on the tvs, billiards, a lively crowd and live music. Impressive scotch selection. Clearly a familiar-to-some bar mistress and cloudy glasses meant they trade on the out of towners staying there and long time locals. The weather was rainy or we definitely would have enjoyed the outdoor gas firepit.

We stayed on the Executive floor - separated by a keyed entry. Quiet halls, with an executive lounge offering light hors d' oeuvres (smoked salmon and chicken salad wraps post-game) and continental breakfast fare, coffees, fruit and sodas at no charge. The hours of the lounge were pretty limited ending at 9:30am and 9pm in the evening. Other than that the lone room perk seemed to be the plush robes available and wi-fi?

Breakfast in the Regency Dining Room was good, if pricey. Great old school service - very attentive even though we had the buffet. We were in a hurry to leave for the Tech game and didn't really get to enjoy the experience; wished there had been a less formal option available on property. Room service one evening for 2 scoops of ice cream and a bread pudding with two glasses of milk was $30 so not a value alternative.

Walking to and from your car if you choose to self-park will be a jaunt. Valet is $12 per day.

The hotel is a cool old property with local history and is within an enclosed bridge walk from points of interest. It's clearly a property of choice for special occasions and business events and the staff does make an effort, when asked, to take care of their guests. I just felt overbilled compared to other properties. As I mentioned in a review of a Roanoke restaurant - it's all relative and this must be one of Roanoke's finest.

Due to the cost, I might try the Hyatt Place or a Hilton Garden Inn for more value for my spend next time.

Room Tip: The executive floor was very quiet.
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank ChrisandKimP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton, responded to this review, October 15, 2013
Dear ChrisandKimP, thank you for your review and for choosing us for your accommodations. We appreciate the feedback as it allows us to review all aspects of our operations and make necessary changes and implement corrective measures where need be. I do hope that if your travels bring you back to the Roanoke Valley that we will again have the opportunity to serve you.

Sincerely,
Gary Walton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Mississippi
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed October 13, 2013

Excellently situated with convenient footbridge access directly to the downtown 'Center in the square' marketplace. The staff is extraordinarily friendly, efficient and professional. Room service food is awesome for the occasional rainy day, but be sure to check out the excellent restaurants and bars that are just a quick walk from the hotel entrance. Convenient pay parking in the adjacent lot. This historic hotel is very prestigious and has all the comforts I have come to expect from the Hilton brand.

Room Tip: Room 442 overlooks the front entrance and gives a great view of the railroad station and downtown...
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JerryLavoie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton, responded to this review, October 15, 2013
Dear JerryLavoie, thank you for your review of the hotel and for choosing us for your accommodations. We are honored to serve you and appreciate your patronage with Hilton Hotels. I will share your review with the staff and hope that if your travels bring you back to Roanoke, you will again choose us for your accommodations.

Sincerely,
Gary Walton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Hotel Roanoke & Conference Center, Curio Collection by Hilton

Property: The Hotel Roanoke & Conference Center, Curio Collection by Hilton
Address: 110 Shenandoah Ave NE, Roanoke, VA 24016-2025 (Formerly Doubletree by Hilton Hotel)
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Roanoke
#1 Romantic Hotel in Roanoke
#2 Business Hotel in Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Hotel Roanoke & Conference Center, Curio Collection by Hilton 4*
Number of rooms: 330
Official Description (provided by the hotel):
Built in 1882, the fully-restored Tudor-style Hotel Roanoke is proudly listed on the National Register of Historic Places. As a member of IACC (International Association of Conference Centers), Hotel Roanoke is pleased to offer world-class lodging facilities, including newly renovated guest rooms and 63,000 square feet of state-of-the-art conference space. The hotel's business facilities include 35 meeting rooms, a fixed-seat lecture hall, two boardrooms, conference center lounge and an elegant hotel ballroom which can accommodate up to 1,400 guests. ... more   less 
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Also Known As:
The Hotel Roanoke And Conference Center, a Doubletree By Hilton Hotel
Hotel Roanoke Doubletree

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