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“Beautiful Hotel in the heart of Roanoke”

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The Hotel Roanoke & Conference Center, Curio Collection by Hilton
Ranked #3 of 40 Hotels in Roanoke
Certificate of Excellence
Potomac, United States
1 review
“Beautiful Hotel in the heart of Roanoke”
Reviewed August 27, 2013

Came into town for a wedding. Front desk staff made us feel welcome all weekend long. Very helpful and courteous. We were upgraded to a larger room (which made a huge difference for us with kids). We had lots of space and the room was clean, the bed was comfortable, and we had a nice bathroom. Asked for extra towels and got them in about 5 minutes with a smile. Very enjoyable stay in a lovely hotel.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Sheldon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton, responded to this review, September 3, 2013
Dear Sheldon M. thank you for your review of the hotel and for choosing us for your accommodations. I am glad you enjoyed your stay and were upgraded to a room that better suited your needs. I hope that if your travels bring you to Roanoke, you will again choose us for your accommodations.

Sincerely,
Gary Walton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,372 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (365)
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English first
Greensboro, North Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 26, 2013

Me and my wife stayed at this wonderful hotel as a last minute get away, 8/24-8/26 room 165. Check in was a breeze very attentive front desk personel. So we got to our room got settled then went for a walk downtown which was wonderful. later that night we discovered that our TV did not get local channels, I called down to the front desk they had someone they in 2 minutes, He couldnt find the cause he stated that he would let front desk know and he would switch out tomorrow. We went out for the day came back and found a hand written letter from Robert the
Engineering Supervisor stating in detail why the TV did not work he had switched it out. and was 2 breakfast coupons. Every staff member you came in contact with spoke to you. We had the banna foster it was wonderful. My hats off to the staff at The Hotel Roanoke.

  • Stayed August 2013, traveled as a couple
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Helpful?
Thank TerryMB336
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton, responded to this review, September 3, 2013
Dear TerryMB336, thank you for your review of the hotel and for choosing us for your accommodations. We always love last minute getaways and are honored to be the host spot. I apologize for the inconvenience experienced, but am thrilled to read that the issues were resolved in a timely manner. I hope if you find yourself in the area again, you will choose to stay with us! We look forward to serving you again.

Sincerely,
Gary Walton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint John, Canada
1 review
Reviewed August 25, 2013

Beautiful, classic hotel in the heart of Roanoke. No other hotel offers a covered walkway to downtown like this hotel. Everything is literally within walking distance, and the ambiance of the hotel is great. Attention to detail is superb. Only two catches--although Internet is available over a wired Ethernet connection in each room, the WiFi access is spotty. Plus, at least in the two rooms I stayed in there wasn't a fridge, if you care about that. Otherwise, you'll love this location. The historical aspect of this site sets it above just any regular hotel rectangular box building. I'd say stay here at least one night that you're in Roanoke just to experience it.

  • Stayed August 2013, traveled solo
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Andrew G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton, responded to this review, August 26, 2013
Dear Andrew G, thank you for your review of the hotel and for choosing us for your accommodations. I will be sharing your review with our staff to see if there are ways we can correct the issues presented. I hope when visiting the Valley again that you will choose us for your accommodations.

Sincerely,
Gary Walton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Catawba, Virginia
1 review
Reviewed August 25, 2013

The hotel food is really good. The Chesapeake blue crab dip and pita chips is absolutely wonderful. Rooms have a antique vibe. Wonderful paintings of civil war scenes and generals in the lobby. The pine room pub is a excellent place to wind down in the evening or even just catch a drink before going downtown for the evening. The hotel is conveniently placed in relationship with downtown as there is a enclosed walkway over the railroad tracks that lets you out in the center of downtown. I would recommend this hotel highly.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Seth P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton, responded to this review, August 26, 2013
Dear Seth P, thank you for your review of the hotel and for choosing us for your accommodations. I appreciate the recommendation and am glad to see you had the chance to experience the history of the property. We look forward to serving you again if a weekend outing brings you to the Roanoke Valley.

Safe Travels,
Gary Walton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmington, United States
1 review
Reviewed August 24, 2013

I visited the hotel 8/18 - 8/20 for a business conference. My stay was awesome. It was perfect venue for our meetings and the accommodations were excellent. I would highly recommend this location for future meetings and stays.

  • Stayed August 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Terry L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton, responded to this review, August 26, 2013
Dear Terry L, thank you for your review of the hotel and for choosing us for your accommodations. We appreciate you choosing us for your meetings and accommodations and hope that we can be a venue for you in the future.

Sincerely,
Gary Walton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
western Massachusetts
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed August 23, 2013

Staying at this hotel was a real treat -- worth a trip in itself. A magnificent building with amenities like those at far more expensive places, and an outstanding staff. I was on my own for one night, before family members arrived, and the host and waiters in the Regency dining room made me feel perfectly at home with their warm welcome. The service throughout the hotel was like that -- friendly and helpful in every way. And the food in the Regency is altogether worthy of the praises it has received. Don't miss dinner there!
My room, with a king-size bed, was large enough to be comfortable, very clean, and thoughtfully equipped. Crabtree and Evelyn toiletries were a nice surprise. The swimming pool, though small, is lovely. And the "Business Center" makes an Apple or PC computer available for use by anyone who hasn't brought his own. Altogether a very pleasant place to stay, right across from the central shopping area of downtown Roanoke and with beautiful views of the mountains.

Room Tip: I'd avoid a room by the ice machine, which can be noisy.
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Amymone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton, responded to this review, August 26, 2013
Dear Amymone, thank you for your review of the hotel and for choosing us for your accommodations. I am glad you experienced all there is to do at the hotel and greatly appreciate the recommendation. We strive daily to present the best in product, service and experience and it is always wonderful to see it delivered. I hope we have the opportunity to serve you again if your travels bring you back to the area.

Sincerely,
Gary Walton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
1 review
Reviewed August 22, 2013

This hotel really is beautiful. If you're looking for a couple nights away, or a really nice getaway trip, I highly recommend this hotel. The price for a simple room was reasonable, in my opinion. It's also in a great location of downtown, so there is access to a lot of great restaurants.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Sarah D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton, responded to this review, August 26, 2013
Dear Sarah D, thank you for your review of the hotel and for choosing us for your accommodations. We very much appreciate the recommendation and are honored to serve you. I hope that if your travels bring you back to the Roanoke Valley that you will again choose to stay with us!

Sincerely,
Gary Walton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Hotel Roanoke & Conference Center, Curio Collection by Hilton

Property: The Hotel Roanoke & Conference Center, Curio Collection by Hilton
Address: 110 Shenandoah Ave NE, Roanoke, VA 24016-2025 (Formerly Doubletree by Hilton Hotel)
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Roanoke
#1 Romantic Hotel in Roanoke
#2 Business Hotel in Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Hotel Roanoke & Conference Center, Curio Collection by Hilton 4*
Number of rooms: 330
Official Description (provided by the hotel):
Built in 1882, the fully-restored Tudor-style Hotel Roanoke is proudly listed on the National Register of Historic Places. As a member of IACC (International Association of Conference Centers), Hotel Roanoke is pleased to offer world-class lodging facilities, including newly renovated guest rooms and 63,000 square feet of state-of-the-art conference space. The hotel's business facilities include 35 meeting rooms, a fixed-seat lecture hall, two boardrooms, conference center lounge and an elegant hotel ballroom which can accommodate up to 1,400 guests. ... more   less 
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Also Known As:
The Hotel Roanoke And Conference Center, a Doubletree By Hilton Hotel
Hotel Roanoke Doubletree

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