I stayed at this exquisite hotel during Hurricane Sandy, and I can attest to the calm and reassuring manner the hotel employees used when dealing with a hotel full of guests during a difficult time. While Roanoke got the edges of the hurricane, it was still a violent storm outside, and the hotel employees and workers lived and had families in the worst areas. I would guess that something like this type of emergency would either bring out the best or the worst of a hotel, and trust me, this hotel worked very well indeed. The electricity flickered only once, as the hotel has its own generator, and the conference I was attending continued smoothly, as though there was nothing wrong outside the hotel's doors at all. Food kept arriving, well cooked and well served, rooms were cleaned, hotel workers were courteous and friendly at all times, and our anxious inquiries were met with professional and calm answers. Everyone worked hard to keep our conference going well. We had everything we needed to experience a successful conference, and more. If we did not want to eat in the hotel restaurant or bar (both excellent, by the way), the hotel arranged for transportation to a working restaurant nearby, calling ahead for us and making sure the restaurant was still open, and letting them know they were sending out a group of guests. The hotel worked so smoothly, that it was almost a shock to turn, and look out a window to see the huge storm going on outdoors. Inside: all calm and efficient friendliness. I commend all the employees of this wonderful Hotel and Conference Center. You all showed grace under pressure.
- Official Description (provided by the hotel):
- Built in 1882, the fully-restored Tudor-style Hotel Roanoke is proudly listed on the National Register of Historic Places. As a member of IACC (International Association of Conference Centers), Hotel Roanoke is pleased to offer world-class lodging facilities, including newly renovated guest rooms and 63,000 square feet of state-of-the-art conference space. The hotel's business facilities include 35 meeting rooms, a fixed-seat lecture hall, two boardrooms, conference center lounge and an elegant hotel ballroom which can accommodate up to 1,400 guests. ... more less
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- Also Known As:
- The Hotel Roanoke And Conference Center, a Doubletree By Hilton Hotel
- Hotel Roanoke Doubletree