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“Grand Hotel with wonderful service”

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The Hotel Roanoke & Conference Center, Curio Collection by Hilton
Ranked #3 of 40 Hotels in Roanoke
Certificate of Excellence
Manassas, Virginia
Level 6 Contributor
268 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
“Grand Hotel with wonderful service”
Reviewed October 16, 2012

My wife and I stayed at the HR after a Virginia Tech football game. I'm glad we did! Beautiful location in the heart of Roanoke. Service was friendly, not forced and completely genuine. While the rooms might be small, they are comfortable with your most needed amenities. The Pine Club was a great place for a night cap and reminds you of being in an old WWII movie. (It was an old officers club.) Great night of sleep. Brunch the next morning was very good. Limited choices but the Eggs Benedict looked great. Can't wait to go back to explore more of the hotel!

  • Stayed October 2012, traveled as a couple
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Helpful?
Thank mikelynxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton, responded to this review, October 24, 2012
Dear mikelynxx, thank you for your review of the hotel and choosing us for your accommodations. We hope you enjoyed your time here in southwest Virginia and have plans of coming back. We look forward to serving you again!

Sincerely,
Gary Walton
General Manager
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2,436 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (377)
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English first
Level 5 Contributor
73 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed October 15, 2012

We have stayed here several times. A couple just my husband and I, and a couple times for girls weekends. This hotel is top of the line. They not only give you warm cookies when you check in (OMG, they are awesome) but the staff is top notch and the rooms are immaculate. The beds are VERY comfortable and clean. You dont have to worry that things weren't taken care of before your check in. Their room service is great, and food selections are as well. Love this place, and i'm disappointed when i can't stay here when we're in the area.

  • Stayed November 2011, traveled as a couple
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Helpful?
Thank brandinicole21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton, responded to this review, October 16, 2012
Dear brandinicole21, thank you for your review of the hotel and for your continued patronage. Your words sing perfectly to the experience we want all of our guests to experience when staying with us. Thank you for staying with us when visiting the Roanoke Valley and I hope we have many more times to serve you when visiting our area. I will share your review with our staff. We hope to see you again soon!

Sincerely,
Gary Walton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pulaski, Virginia
Level 3 Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 5, 2012

I have been here twice. Both times my rooms have been not what i wanted but they did fix with a triple upgrade. Rooms are nice and you should go as big as you can afford. One of the best meals we have ever had was in the dining room for dinner. Its a formal dress and you will come out $100+ for two....but 100% worth it! The breakfast in the morning is a bit pricey but better than the local breakfast choices if you are up early as we are. There is great walking distance to the center in the square. If you stay in the spring get up early Sat and go to the center in the square for the farmers market.

Room Tip: Rooms are small but very nice! Go as big as you can afford it will be worth it as long as you plan...
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  • Stayed April 2012, traveled as a couple
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Helpful?
Thank Travelingwith4our
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton, responded to this review, October 9, 2012
Dear Travelingwith4our, thank you for your review of the hotel. My apologies for the inconvenience experienced about your room check-ins but it's great to read that resolutions were immediately put into place. I'm glad you had a chance to experience The Regency Room as well and appreciate the kind words. Thank you for choosing us for your accommodations and I hope you have the chance to come back and visit again soon!

Sincerely,
Gary Walton
General Manager
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bristol va
Level 5 Contributor
73 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed October 5, 2012

This is a beautiful and charming hotel. Rooms were very clean and beds are very
comfortable. The staff very polite and helpful. Very nice young men employed as the
valets. We sat out on the porch in the rocking chairs late that night relaxing and talking
after we saw Celtic Thunder in concert. We used the express check out. This made
checking out so easy. We recommend Hotel Roanoke to everyone.

  • Stayed October 2012, traveled with friends
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Helpful?
Thank luvthebanksBristolVa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton, responded to this review, October 9, 2012
Dear luvthebanksBristolVa, thank you for your review of the hotel and choosing us for your accommodations when visiting the Roanoke Valley. I am thrilled to read you enjoyed your stay and hope you have the opportunity to come back and visit again soon!

Safe Travels,
Gary Walton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level 6 Contributor
640 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
Reviewed October 4, 2012

Our stay was very comfortable. There were six weddings going on, Paul Ryan with secret service escort was holding a fundraiser, and scores of kids were running around in the hotel, and yet it was still peaceful and relaxing. The hotel does a great job of coordinating all the events that come and go through. We lucked out with a corner room so we didn't have neighbors on the other side of the walls. The room was peaceful, no real view, but its Roanoke. The amenities were fine. You expect an old hotel to start to feel dingy but it was not the case. The bed was extremely comfortable. ***The Wolfgang Puck coffee in the room was better than the restaurant's FYI, not very good. I'd say the food hotel bar was so so, I'd recommend a quick walk into town for dining for food, coffee, nightlife and anything else you need.

Room Tip: Corner room.
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  • Stayed September 2012, traveled as a couple
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Helpful?
Thank Kipp7272
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton, responded to this review, October 9, 2012
Dear mont0307, thank you for your review of the hotel and for choosing us for your accommodations in the Roanoke Valley. Also we appreciate the kinds words regarding the night you stayed as we strive daily to provide the absolute best in product, service and experience. I hope you have the opportunity to come back and stay with us again.

Sincerely,
Gary Walton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midlothian
Level 4 Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed October 3, 2012

My family and I traveled here on business. The hotel property itself is gorgeous! Built in the 1800's and just stellar.
The hotel boasts all the finest amenities: spa, formal dining, casual dining, etc. The spa gets booked fast, though, so if it would be on your agenda book it in advance of your stay!
The pool was closed already, so we could not experience it and we had, perhaps a very UNUSUAL time to stay as a political Vice-Presidential candidate decided to campaign there the very night we were there....weird to see Secret Service men running about and carrying trays with champagne! : ) The rooms were spacious - not enormous, but certainly comfortable. The beds were comfortable and everything was very clean. We dined in the formal restaurant. The cost was MORE than the room! But, it was delicious! We were greeted warmly upon check in, and the staff was bending over backwards to provide excellent service. From valet, to bell hop, to concierge, to front desk, to wait staff...Impeccable! Oh, and spring for the breakfast package...it is bountiful and delicious!

  • Stayed September 2012, traveled with family
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Helpful?
Thank Thepuckgoddess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton, responded to this review, October 9, 2012
Dear Thepuckgoddess, thank you for your review of the hotel and thank you for choosing us for your accommodations. Certainly on a busy night as the night you stayed it's vital for us to be at our best and it's wonderful to read that your experience was how we want all of our guests to be treated always. I'm also glad you had a chance to experience The Regency Room! I hope you can come back and visit the Roanoke Valley again soon!

Sincerely,
Gary Walton
General Manager
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Troy, MIchigan
Level 6 Contributor
109 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed October 3, 2012

what a beautiful hotel. Lots of historical paintings, great service and rooms. Nice restaurants . Perfect location for downtown Roanoake. Architecture is exquisite. Loved the bar where the wood is all the original. Very large exercise room and outdoor pool. Would definetly go back again.

Room Tip: Stayed in both a regular room and a two room suite. Both were great choices. Suite did have a larg...
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CathyTroyMichigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Walton_GM, General Manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton, responded to this review, October 9, 2012
Dear CathyTroyMichigan, thank you for your review of the hotel and for choosing us for your accommodations. It was a pleasure to read your review as our team has worked hard to preserve the historic nature of the hotel while offering the modern amenities that travelers today appreciate and expect. I will share your review with our staff. I hope you have the opportunity to come back and visit again soon!

Sincerely,
Gary Walton
General
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Hotel Roanoke & Conference Center, Curio Collection by Hilton

Property: The Hotel Roanoke & Conference Center, Curio Collection by Hilton
Address: 110 Shenandoah Ave NE, Roanoke, VA 24016-2025 (Formerly Doubletree by Hilton Hotel)
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Roanoke
#1 Romantic Hotel in Roanoke
#2 Business Hotel in Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Hotel Roanoke & Conference Center, Curio Collection by Hilton 4*
Number of rooms: 330
Official Description (provided by the hotel):
Built in 1882, the fully-restored Tudor-style Hotel Roanoke is proudly listed on the National Register of Historic Places. As a member of IACC (International Association of Conference Centers), Hotel Roanoke is pleased to offer world-class lodging facilities, including newly renovated guest rooms and 63,000 square feet of state-of-the-art conference space. The hotel's business facilities include 35 meeting rooms, a fixed-seat lecture hall, two boardrooms, conference center lounge and an elegant hotel ballroom which can accommodate up to 1,400 guests. ... more   less 
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Also Known As:
The Hotel Roanoke And Conference Center, a Doubletree By Hilton Hotel
Hotel Roanoke Doubletree

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